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How to Change Categories Section From The Top Header Search

This topic has 49 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Theo
    Theo
    Participant
    July 30, 2023 at 11:13

    I tried but not find in the documentation that;
    How to Change Categories Section From The Top Header Search?

    Please see the image:

    S1

    #363242 Copied Theme version: .9.1.11
    48 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2023 at 12:14

    Hello, Theo,

    Thank you for getting in touch with us.

    Styling of it comes from a browser you are using. This dropdown shows all categories. You can only disable categories via Theme Options > Header Builder> Search.

    We hope this information is helpful.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #363247 Copied
    Avatar: Theo
    Theo
    Participant
    July 30, 2023 at 14:35

    Thankyou for you quick response.

    I dont want to disable that.

    I want to add or delete categories from this list.

    I have added new categories from Products but those categories are not
    showing in this list.

    How can i populate it with my product categories.

    Hope you got it.

    Regards

    #363258 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2023 at 14:57

    Hello, Theo,

    Thank you for your response.

    Product categories should be added there automatically, after creating categories via Dashboard > Products > Categories and adding products to categories.
    Please make sure that your categories are not empty https://prnt.sc/CDC1KR5hEZ1k , and disable the Menu cache via Theme Options > Speed Optimization.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #363260 Copied
    Avatar: Theo
    Theo
    Participant
    August 1, 2023 at 19:31

    Thank you.
    Its resolved.

    Now, I have added the slider with the image but the image in the slider is not
    showing at the front end. I don’t know what is the issue. Even though I clear the cache and also update the elementor and regenerate the elementor, but still had no result.

    back
    front

    Regards

    #363445 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 2, 2023 at 06:17

    Hello @Theo,

    We have conducted a review of your site and have found no issues with the images in the slider. Please refer to the screenshot provided at the following link: https://postimg.cc/V0kv0nMG.

    We believe this to be a cache issue on your end. We suggest clearing your browser cache and revisiting your site, or trying to view your site on a different browser.

    We hope this helps.

    Best Regards,
    8Theme’s Team

    #363457 Copied
    Avatar: Theo
    Theo
    Participant
    August 2, 2023 at 12:21

    this issue is resolved.

    I need to ask about the given updates, I am using a child theme.
    Now the theme asking for updates please see the screenshot.
    Should I simply update the WordPress and the plugins, There is not any harm or crash of the website.

    How to update?

    img1

    img2

    #363486 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 13:06

    Hello @Theo,

    Thank you for getting in touch with us.

    Please read this article – https://xstore.helpscoutdocs.com/article/63-theme-update It is recommended to create a full backup before theme update.
    Update the XStore Core plugin only after the theme update https://xstore.helpscoutdocs.com/article/37-plugins-update

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #363489 Copied
    Avatar: Theo
    Theo
    Participant
    August 3, 2023 at 14:19

    ok, I will follow the above setting.

    Now my website is almost ready to go. One thing left.

    The client wants it in multilingual (Dutch and English).

    He wants it in Dutch by default. And it is all set by GTranslate Plugin.

    Now the problem is that it takes a second or two to switch from English to Dutch in the beginning.

    Please would you tell me how can i sort that issue? How your theme perfectly works with multi-lingual.

    Hope it clears to you.

    Regards

    #363601 Copied
    Avatar: Theo
    Theo
    Participant
    August 3, 2023 at 14:33

    My client wants that it should load in the dutch language by default.

    #363603 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2023 at 15:23

    Hello @Theo,

    Thank you for getting in touch with us.

    We do not have URL of your site and temporary wp-admin access, to be able to check the situation.

    Please do the next test: check how language switching works when the default WooCommerce theme – Storefron is activated.

    At first sight, your request is independent of the theme functionality, so should not be addressed to our support team.

    Best Regards,
    8Theme’s Team

    #363611 Copied
    Avatar: Theo
    Theo
    Participant
    August 4, 2023 at 12:01

    share the admin in prrivate,

    Please check it and update to me, how this issue can be resolved.

    Please contact administrator
    for this information.
    #363700 Copied
    Avatar: Theo
    Theo
    Participant
    August 4, 2023 at 12:03

    please here are the new credentials, try them…

    Please contact administrator
    for this information.
    #363701 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2023 at 12:30

    Hello @Theo,

    Thank you for your response.

    Site language can be selected here – https://prnt.sc/3gg3GzzmZ7dB and this is independent of our theme.

    Best Regards,
    8Theme’s Team

    #363709 Copied
    Avatar: Theo
    Theo
    Participant
    August 8, 2023 at 13:32

    I think there is a big problem with the theme, my client is not happy at all.

    He wants the site in two languages English and Dutch.

    He wants the site in Dutch by default.

    Now the problem not every text is converted into Dutch. Some text is in English while others text is in Dutch.

    I don’t understand how to resolve this issue.

    Please can you look into it and resolve the issue?

    Regards

    #363958 Copied
    Avatar: Theo
    Theo
    Participant
    August 8, 2023 at 14:02

    please see the screenshot, some text in Dutch and other in English, This is creating a lot of problem

    issue

    #363962 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2023 at 15:34

    Hello @Theo,

    Thank you for your response.

    “I think there is a big problem with the theme” – it is not true, a lot of our customers successfully translated sites!
    We will help you with the problem you face, but please do not blame our theme. Do not waste your time – https://prnt.sc/XiEDIZ2Fkw3T , we are here to help.

    We’ve installed the Loco Translate plugin on your site, so we see that you did not translate XStore and Core at all, unfortunately. Please read this article from our documentation – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
    We uploaded the translation, so you can edit it further – https://prnt.sc/ENBRt6Mw_axY https://prnt.sc/hkZRJzbN-iAA

    You can check the Home page now – https://prnt.sc/-P2J0UxsFG4l

    We’ve disabled “Cart All In One For WooCommerce” plugin, because with it “Add to cart” on the Home page can’t be translated correctly. If you want to use this plugin, make sure you created a translation for it or contact support team of the plugin.

    Best Regards,
    8Theme’s Team

    #363972 Copied
    Avatar: Theo
    Theo
    Participant
    August 14, 2023 at 07:00

    Thankyou so much for your support.

    Language issue is resolved now.

    Now i am facing the issue of of variation swatches.

    Please can you show the variation swatches in the form of color and size, here see the screenshot
    https://sprankelshop.nl/wp-content/uploads/2023/08/2023-08-14-300×169.png

    Regards

    #364444 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 07:05

    Hello @Theo,

    Thank you for getting in touch with us.

    Please watch this video first – https://youtu.be/LgzC4iK-j6A and try to repeat the steps displayed there.
    Let us know if any assistance will be needed from our side.

    Best Regards,
    8Theme’s Team

    #364445 Copied
    Avatar: Theo
    Theo
    Participant
    August 14, 2023 at 08:46

    yes i have seen and changed it but the issue is:

    product options or variations is not showing on any product.
    see the screenshot, please can you sort it out:

    Thankyou

    #364456 Copied

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