Hello, Tal,
We appreciate your prompt response.
In this case, please change the previous code to:
.single-product-builder .et_product-block .quantity-select {
min-width: unset;
}
Kind Regards,
8theme team
Hello, Tal,
We appreciate your prompt response.
In this case, please change the previous code to:
.single-product-builder .et_product-block .quantity-select {
min-width: unset;
}
Kind Regards,
8theme team
Hello, Lanxiaodj,
Thank you for contacting us and for using XStore.
1/ Theme Options > WooCommerce > Product Catalog > Products Per Row
2/ Could you provide temporary wp-admin access? We need to check this situation more deeply.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello, Nio,
Thank you for your response.
Please edit the page using Elementor > edit settings of the latest section on the page > change margin from 50px to 0px.
We added a screenshot in the Private Content area. If you can’t find where the margin was added, please provide temporary wp-admin access, so we can make changes for you.
Kind Regards,
8theme team
Hello, Tal,
Thank you for contacting us and for using XStore.
Please try to use the next custom CSS code (Theme Options > Theme custom CSS > Mobile):
.single-product-builder .et_product-block .related-products-wrapper .quantity-select {
min-width: unset;
}
Kind Regards,
8theme team
Hello, Wade Yang,
Thank you for getting in touch with us.
Theme Options > WooCommerce > Shop > Products design > Product Content Elements > uncheck Categories.
We hope this information is helpful.
Best Regards,
8Theme’s Team
Hello, DAVID,
Thank you for contacting us and for using XStore.
Theme options > Header builder > Cart > Mini-Cart Promo Message > edit content of Text tab.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Aniwalunj,
We appreciate your prompt response.
Is it an incognito browser window on your video?
What browser is it?
Do you have this behavior on mobile only?
Kind Regards,
8theme team
Hello, Lanxiaodj,
“What I want is to set a main header a padding on left and right like 50px on deskto” – please set it via Header Builder, then add the next code in Theme Custom CSS > Mobile:
.mobile-header-wrapper .header-main {
padding: 0px 10px;
}
Kind Regards,
8theme team
Hello, Lanxiaodj,
Could you provide temporary wp-admin access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Kind Regards,
8theme team
Hello, Kharim,
You’re welcome!
Kind Regards,
8theme team
Hello, Lanxiaodj,
Thank you for contacting us and for using XStore.
There are no separate padding settings via Computed Box for desktop and mobile, it is not a bug but a predefined behavior.
You can try to use vw unit https://www.w3schools.com/cssref/css_units.php , or custom CSS code.
Provide URL of your site, describe the desired result in more detail and we will be able to give you custom CSS code.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello, Mqazi,
We appreciate your prompt response.
Could you provide a screenshot of the page?
Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.
Do you mean a widget title in the page sidebar?
Please enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets > edit content of Main sidebar area.
Kind Regards,
8theme team
Hello, Liva,
Thank you for contacting us and for using XStore.
Please provide FTP access, we need to check this problem more deeply.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Kind Regards,
8theme team
Hello, Liva,
Thank you for contacting us and for using XStore.
1/ Shipping options are WooCommerce plugin settings, our theme does not have any special settings for this. Read the plugin documentation https://docs.woocommerce.com/document/setting-up-shipping-zones/ or contact plugin support for the detailed information about this https://wordpress.org/support/plugin/woocommerce/
If you want to be able to manage the checkout fields you may try the WooCommerce checkout manager plugin because WooCommerce does not have options to change the checkout fields.
2/ Please try to add the next code in Theme Options > Theme custom CSS:
.select2-container--default .select2-selection--single .select2-selection__rendered, .select2-container--default.select2 .select2-selection--single .select2-selection__rendered {
color: #222;
}
We trust that the information provided will be of significant assistance to you.
Kind Regards,
8theme team
Hello, ClassW,
Thank you for contacting us and for using XStore.
Please go to Header Builder > Connection block > delete the Compare element from the header content.
In case you provide temporary wp-admin access, we can do this for you.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, @Ms. Morbenia Morbeck,
You’re welcome!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, @Namaste,
You’re welcome!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Aniwalunj,
Thank you for contacting us and for using XStore.
We’ve checked your site and we do not see the problem.
Could you record a video of the problem you face?
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello,
Thank you for contacting us and for using XStore.
Regrettably, the possibility you are seeking does not exist. However, you may post your request on our taskboard at https://www.8theme.com/taskboard/.
Should you have any other inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance.
Kind Regards,
8theme team
Hello, Kharim,
Thank you for contacting us and for using XStore.
You have the ability to activate the Single Product Builder through the following pathway: Theme Options > WooCommerce. Upon activation, you will have the capability to design the layout of a single product page according to your specific requirements.
Kind Regards,
8theme team
Hello, Kapil Saini,
Thank you for contacting us and for using XStore.
In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
If this is not a fault of a plugin, check how the Shop page works when the default WooCommerce theme – Storefront is activated, to find our if the problem comes from our theme or from something else.
Let us know the results.
Kind Regards,
8theme team
Hello, Thibaultcomte,
Thank you for contacting us and for using XStore.
Please create a translation for plugin – XStore Core.
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Thibaultcomte,
Thank you for contacting us and for using XStore.
The next custom CSS code can be used:
.single-product .tabs .tab-title {
font-size: 20px;
line-height: 1.4;
}
We hope this answer is helpful.
Kind Regards,
8theme team
Hello,
We appreciate your prompt response.
Please check now – https://prnt.sc/pISKm6jYZsMq
Best Regards,
8Theme’s Team
Hello, DMans,
Thank you for contacting us and for using XStore.
It is the Home or Shop page on your screenshot?
Do you use Elementor or WPBakery?
Please provide URL of your site.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello, Tideo,
Thank you for your explanation.
Our specialist will check it and give a response after the weekend.
Kind Regards,
8theme team
Hello, Theo,
We’ve checked the translation for the theme and XStore Core plugin and there the texts are changed using Loco Translate.
Sorry, but we do not see why texts on buttons are ‘Voeg toe aan winkelkar’ but not ‘voeg toe aan winkelwagen’. We would recommend you contact support for the Multilanguage plugin.
To confirm that this situation is independent of our theme, you can temporarily activate the default WooCommerce theme – Storefront and check texts then.
The problem can be caused by a 3rd party plugin on your site, server cache, or additional customization in files, please check it by yourself.
Kind Regards,
8theme team
Hello, Mqazi,
Thank you for contacting us and for using XStore.
1/ What is the URL of your site? Make sure it is not under maintenance mode or provide temporary wp-admin access.
2/ We can’t check your image. Please upload it on https://wetransfer.com/ and provide the URL, or give access to the current image for our account (email in the Private Content area).
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello, Chaos Absolute LLP,
We gave you a recommendation. Have you contacted your hosting provider and WordPress support?
Our theme can’t generate random blogs automatically.
“blogs that looks like scam blogs ” – provide examples of such blogs from your site, please.
Contact your hosting provider and ask them to scan your site to find out if it was hacked. The theme support team can’t help you with this, unfortunately.
Kind Regards,
8theme team
Hello, @Kharim,
Please clear cache of your browser and check now.
Best Regards,
8Theme’s Team.