Forum Replies Created

Viewing 30 posts - 14,281 through 14,310 (of 68,227 total)
1 2 3 … 476 477 478 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 12:40

    Доброго дня, Vladimir7809,

    Ми не можемо увійти, на жаль. Будь ласка, перевірте облікові дані.

    Kind Regards,
    8theme team

    #367682 Copied In reply to: Не змінюється мобільне меню при виборі мови
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 12:33

    Hello, Khurram Vir,

    In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

    If this is not a plugin problem, please provide us with FTP access.
    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    #367680 Copied In reply to: live paste is not working disabled on all systems
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 12:17

    Hello, Khurram Virk,

    Thank you for getting in touch with us.

    If you want to create a multilanguage site you need a special plugin for these purposes https://colorlib.com/wp/wordpress-multilingual-plugins/ Support of the plugin should guide you. The plugin will give a language switcher widget also.
    WPML is paid, https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

    Kind Regards,
    8theme team

    #367678 Copied In reply to: Multi-language arabic + english requirement
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 12:15

    Доброго дня, Vladimir7809,

    Дякуємо за звернення до нас і використання XStore.

    Надайте тимчасовий доступ wp-admin, щоб ми могли детальніше розглянути ваші налаштування.

    Щоб надати доступ wp-admin, ви можете створити новий обліковий запис користувача з роллю адміністратора через інформаційну панель і надати нам ім’я користувача та пароль через область приватного вмісту.

    Kind Regards,
    8theme team

    #367677 Copied In reply to: Не змінюється мобільне меню при виборі мови
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 09:26

    Hello, Tushar,

    Thank you for contacting us and for using XStore.

    About PCLZIP_ERR_BAD_FORMAT (-10), please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539

    This problem occurs when you are trying to update the theme or plugin on the different domain that the theme was activated (for example you activated the theme on localhost and moved it to live domain). Re-activation as described in the topic will help you.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team.

    #367672 Copied In reply to: Problems with plugin installer & update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 09:26

    Hello, Diana Nikolova,

    Thank you for contacting us and for using XStore.

    Please check the translation of our XStore Core plugin.

    If this doesn’t work, please provide temporary wp-adin and FTP access, so we can take a closer look.

    Kind Regards,
    8theme team

    #367671 Copied In reply to: Translate header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 09:23

    Hello, Zeniths Scrubs,

    Thank you for contacting us and for using XStore.

    We can’t check the site you provided – https://prnt.sc/Uqc_CSAkC6js

    Please test all available “Design Type” in Theme Options > WooCommerce > Shop > Products Design.

    Kind Regards,
    8theme team

    #367670 Copied In reply to: Product name doesn’t show until i hover on the product.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 08:35

    Hello, BubbaDan,

    Thank you for contacting us and for using XStore.

    We can’t log in, unfortunately. Could you temporarily disable the jetpack plugin?

    Kind Regards,
    8theme team

    #367669 Copied In reply to: Not able to change font colors on single item page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 08:27

    Hello, Artibdfl,

    Thank you for contacting us and for using XStore.

    We regret to inform you that the feature you have highlighted in your screenshot is currently unavailable. Our team can only provide assistance with the existing features that are showcased in our demos.

    We encourage you to post your request on our Taskboard at https://www.8theme.com/taskboard/. If your request garners sufficient support from other customers, our development team will consider incorporating it in one of our future updates.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #367668 Copied In reply to: Conventional Sticky footer for shop/filter page in mobile view
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 08:21

    Hello, Michael,

    Thank you for contacting us and for using XStore.

    Please navigate to Xstore > Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache and Remove Query Strings From Static Resources > Off.

    Activate the mentioned options once all changes to the site will be done.

    We trust that these steps will assist in resolving your issue.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Yours sincerely,
    8Theme’s Team

    #367666 Copied In reply to: Theme is Not Fully Functional & Not Working Properly
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 08:18

    Hello, Oleksandr,

    We are glad that your problem was solved. Thank you for letting us know.

    Kind Regards,
    8theme team

    #367665 Copied In reply to: when I go to theme options – the page /customize.php? not work good.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 08:16

    Hello, Sam,

    Thank you for contacting us and for using XStore.

    Please check next screenshots – https://prnt.sc/TFFuwa_9H7CX https://prnt.sc/2VDSO-7hmG4M

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #367664 Copied In reply to: Cant change Youtube background image at Frontpage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 08:14

    Hello, Khurram Vir,

    Thank you for contacting us and for using XStore.

    Please update the theme first – https://prnt.sc/PadYgpDim09D https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Clear cache after the update, and check how the live paste works in the Chrome browser after that.

    Kind Regards,
    8theme team

    #367663 Copied In reply to: live paste is not working disabled on all systems
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 07:41

    Hello, Theo,

    Ok. Take your time.

    Kind Regards,
    8theme team

    #367661 Copied In reply to: Issues While Working on the Xstore Theme:
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 07:40

    Hello, Alvaro,

    We apologize for the delay in our response.

    Regrettably, the option you are seeking is not available by default. We kindly request you to submit your requirement to our developer’s team via the following link: https://www.8theme.com/taskboard/

    Should you have any other inquiries or concerns, please feel free to contact us. Our support team is always at your disposal to provide assistance.

    Kind Regards,
    8theme team

    #367660 Copied In reply to: I need to put no follow on cart and login icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 06:44

    Hello, Razr1911,

    Thank you for contacting us and for using XStore.

    The WooCommerce Dynamic Pricing & Discounts plugin will be updated on our site soon – https://www.8theme.com/downloads (within the next 24 hours, due to the weekend).
    Sorry for such a delay and please be patient.

    Best Regards,
    8Theme Team.

    #367658 Copied In reply to: WooCommerce Dynamic Pricing & Discounts Update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 06:42

    Hello, Samuud,

    Thank you for contacting us and for using XStore.

    Please submit your own topic for your question – https://www.8theme.com/forums/xstore-wordpress-support-forum/
    Describe your request in more detail, with screenshots, so our team can check them and help you.

    Kind Regards,
    8theme team

    #367657 Copied In reply to: Various issues with email builder and MultiVendorX plugins
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 06:39

    Hello, Andpixels,

    We kindly request you to verify whether emails can be dispatched when our builder is deactivated (please temporarily disable our Email Builder and check how emails work then).
    Let us know the result.

    Provide us with temporary wp-admin and FTP access.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #367656 Copied In reply to: Various issues with email builder and MultiVendorX plugins
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 19:54

    Hello, Isotto,

    We regret to inform you that for this particular demonstration, we only have Figma files available – https://www.figma.com/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #367623 Copied In reply to: Theme source graphic files not in the downloadable files.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 16:00

    Hello, AfriMainland,

    We do not see problems on your site. Please clear the cache and check one more time. Could you record a video of the problem?
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    If you want to show the Newsletter on the Home page only, go to Header Builder > Multiple headers > add new custom header and set it for the front page only.

    Best Regards,
    8Theme’s Team

    #367617 Copied In reply to: Newsletter popup to show on homepage only
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 15:46

    Hello, Ashraf,

    Please try to use the next custom CSS code:

    .s_widgets-open-close .sidebar .sidebar-widget.et_widget-closed:not(.sidebar-slider)>.widget-title span:after {
    content: "\e905" !important;
}
.s_widgets-open-close .sidebar .sidebar-widget:not(.sidebar-slider)>.widget-title>span:after {
    content: "\e903" !important;
}

    Kind Regards,
    8theme team

    #367615 Copied In reply to: Is it possible to set Shop filter as like as sidebar?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 15:41

    Hello, Karan,

    Thank you for contacting us and for using XStore.

    Theme Options > Footer > Back to top button > disable it.

    Kind Regards,
    8theme team

    #367613 Copied In reply to: How to remove scroll back to top button on my website
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 15:10

    Hello,

    Thank you for contacting us and for using XStore.

    1/ Yes, https://prnt.sc/4q5d6acKUGbq

    2, 3/ No, unfortunately.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #367611 Copied In reply to: How to edit the functions of the menu on larger screens?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 15:07

    Hello,

    Thank you for contacting us and for using XStore.

    Slider Revolution was used in that demo.

    You can find the archive “Revolution sliders from XStore Demos” here – https://www.8theme.com/downloads/ It contains all sliders from our demos.

    Kind Regards,
    8theme team

    #367610 Copied In reply to: How to create the moving effect on the image?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 14:54

    Hello, Gilbertwu,

    Thank you for getting in touch with us.

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #367609 Copied In reply to: You have reached activation number limit
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 14:46

    Hello, Nio,

    Have a nice weekend too!

    Kind Regards,
    8theme team

    #367608 Copied In reply to: #367470 Ticket wishlist Pagespeed Back up
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 14:24

    Hello, Oleksandr,

    1/ FTP access works, but the directory is empty – https://prnt.sc/kV__lej0vXeB Please check the destination folder of our user, or ask your hosting provider for help with this, we need access to your WP installation.
    2/ Please contact your hosting provider and ask error log, let us know what errors are detected.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #367606 Copied In reply to: when I go to theme options – the page /customize.php? not work good.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 14:08

    Hello, Pites,

    These strings come from Mailchimp for WooCommerce plugin.

    Kind Regards,
    8theme team

    #367602 Copied In reply to: How to translate some phrases after LOGIN for customers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 13:25

    Hello, Seanpearse,

    You’re welcome!

    Have a nice weekend too.

    Kind Regards,
    8theme team

    #367596 Copied In reply to: Elementor styling not appearing on front end
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 13:24

    Hello, Pites,

    We appreciate your prompt response.

    We’ve translated for you strings from our theme and Core plugin.

    Sorry, but we provide support for our products only.

    Kind Regards,
    8theme team

    #367595 Copied In reply to: How to translate some phrases after LOGIN for customers
  • 1 2 3 … 476 477 478 … 2,273 2,274 2,275
    Viewing 14,310 results - 14,281 through 14,310 (of 68,227 total)
Viewing 30 posts - 14,281 through 14,310 (of 68,227 total)
1 2 3 … 476 477 478 … 2,273 2,274 2,275

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