Registering my live and staging site on 8theme.

This topic has 3 replies, 2 voices, and was last updated 9 months ago ago by Alex

  • Avatar: Alex
    Alex
    Participant
    September 28, 2023 at 08:47

    I can’t link our live and staging site to our 8theme account, preventing us from updating our theme/theme related plugins. I will provide all relevant information within the private content area of this post.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2023 at 09:05

    Hello, Alex,

    Thank you for getting in touch with us.

    What error do you get in the Dashboard> XStore > Welcome panel when you enter the purchase code?

    Kind Regards,
    8theme team

    Avatar: Alex
    Alex
    Participant
    September 28, 2023 at 12:53

    I unregistered and re-registered both domains and it’s now linked. I was worried that if I unregistered before it would break something, but all is good!

    Thanks for your reply.

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