Hello, Joebuston,

We appreciate your prompt response.

1. We’ve checked and the text is shown – https://prnt.sc/PBwpDj60aaab

2. Here is a video that the notice doesn’t gone automatically – https://we.tl/t-sHpRdTWK5x

Kind Regards,
8theme team

Hello, Joebuston,

Thank you for contacting us and for using XStore.

https://imgur.com/OELC1R7 – please edit content via Text tab only.

We can see the message from an additional plugin on your site https://prnt.sc/Bn8iBmOBrOz5 and it seems to work fine.

Kind Regards,
8theme team

Hello, Alin,

You can post your request here: https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

Kind Regards,
8theme team

Hello, Alin,

Thank you for contacting us and for using XStore.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Try to contact support of the plugin.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, HmirceaD,

Thank you for contacting us and for using XStore.

In order to troubleshoot the issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

Hello, AndyK,

Thank you for contacting us and for using XStore.

Please read the next article – https://www.8theme.com/documentation/docs/xstore-badges-on-products/

We hope this information is helpful.

Kind Regards,
8theme team

Hello, @MJJONE,

Due to the large number of Elementor add-ons you have, CSS cannot regenerate properly. Therefore, it is necessary to manually regenerate through styles after almost every change in static blocks – https://elementor.com/help/troubleshooting-layout- https://prnt.sc/_-RmIU7hPSqq issues/#:~:text=Go%20to%20Elementor%20%3E%20Tools%20%3E%20Regenerate,and%20your%20own%20browser%20cache

Also, you are using a lot of plugins, for example, using 2 builders at the same time (Elementor and WPBakery) may cause conflicts.
Classic Editor plugin also can be disabled, the classic Gutenberg editor will be available after disabling the “Disable Gutenberg Styles” option via Theme options > Speed Optimization.
Try to do the next test: disable all 3rd party plugins, and check the work of the site then.
When you are using XStore theme then the CMB2 and Redux Framework plugins are not required.

We can see the Elementor Pro plugin on your site, please try to contact their support about the problem with styles on responsive view.

Best Regards,
8Theme’s Team.

Hello, Artibdfl,

Thank you for contacting us and for using XStore.

Please check how Filters on Shop page work when not XStore, but the default WooCommerce theme – Storefront is activated (Appearance > Themes).
This test is needed to find out if the problem is caused by something from the theme side or not.
Let us know the result.

Kind Regards,
8theme team

Hello, Atahan,

Thank you for contacting us and for using XStore.

https://prnt.sc/8wHfST7ZWeeT

Kind Regards,
8theme team

Hello, Sailendran,

Thank you for contacting us and for using XStore.

Texts can be changed by installing the Loco Translate plugin, creating an English translation for XStore, WooCommerce or/and XStore Core, and then editing the texts. After you have completed the changes, you can disable the Loco Translate plugin.

Or you can edit files via child theme https://www.8theme.com/documentation/docs/child-theme/ https://developer.wordpress.org/themes/advanced-topics/child-themes/ , for example, form-login.php file can be found in xstore/woocommerce/myaccount folder.

Kind Regards,
8theme team

Hello, Broaqua,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We will do the import for you.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Bagitbygas,

We appreciate your prompt response.

The problem has been fixed. Please clear the cache and check now.

Best Regards,
8Theme’s Team

Hello, Oui,

We appreciate your prompt response.

The problem has been fixed. Please clear the cache and check now.

Best Regards,
8Theme’s Team

Hello,

https://prnt.sc/SJl7Q4YsRUYt – please check one more time and provide the correct credentials.

Kind Regards,
8theme team

Hello, MAHDAR,

You’re welcome!

We can’t affect the work of dev team via the forum, please reply on Trackboard – https://prnt.sc/rkt0SugUkbL7

Kind Regards,
8theme team