Hello,

Our devs checked your site also – https://www.verktoyutleie.no/produkter/verktoy/ and the scroll works fine.
For example, Firefox browser version – 118.0.2
What version of the browser do you use? Please 1/ update the browser; 2/ clear cache of the browser;
Sorry, but we can’t fix a problem that we do not see.

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

Please check credentials https://prnt.sc/JXEmwpVstfa1

Kind Regards,
8theme team

Hello, Artibdfl,

Thank you for your response.

Please update the theme and Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Kind Regards,
8theme team

Hello, Arun Pandit,

Thank you for contacting us and for using XStore.

1/ Single Product Builder > Request a Quote https://prnt.sc/eUVYjy8fgTIH

2/ Single Product Builder > Tabs > https://prnt.sc/lqdsvffdzYT4

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

Could you please provide temporary wp-admin and FTP access?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, @HmirceaD,

Private Content

Best Regards,
8Theme’s Team

Hello, @Mazzellla,

We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.

Kind Regards,
8theme team

Hello, @Mazzellla,

Please provide FTP access.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Shirley Djaka,

Thank you for contacting us and for using XStore.

What exactly product have the problem? Please provide URL and describe the problem in more detail with screenshots.

Every product can have its own custom tab – https://prnt.sc/_MF3D293KBa9 https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

Kind Regards,
8theme team

Hello, @Mazzellla,

When we responded last time the menu item was visible for unlogged user via an incognito browser window, now it is not visible.
We don’t see the reason of the problem right now.
Please try to remember maybe you did something from that time, so the problem disappeared first and then came back.

Kind Regards,
8theme team

Hello, Lani,

1/ About connect to the Amazon page, contact support of the additional plugin that you will use, it is out of the theme scope.

2/ Please go to https://www.8theme.com/forums/xstore-wordpress-support-forum/ and click submit a new topic for new questions.

Kind Regards,
8theme team

Hello, Thibaultcomte,

Thank you for contacting us and for using XStore.

1/ Theme Options > WooComerce > Shop > Products design > Hover Color Scheme, or use custom CSS code:

.product-view-default .footer-product .show-quickly {
    background-color: brown;
}

2/ If you are interested in modifying the text of the menu tag (new, sale etc), we kindly request you to utilize the Loco Translate plugin. This will allow you to alter or translate the menu labels found under the Xstore theme language file.

Colors can be changed using custom CSS code:

.menu-label-sale > a .label-text {
    background-color: #11a45d;
    color: white;
}
.menu-label-sale > a .label-text:before {
    border-right-color: #11a45d;
}
.menu-label-new > a .label-text {
    background-color: #11a45d;
    color: white;
}
.menu-label-new > a .label-text:before {
    border-right-color: #11a45d;
}

3/ Translate XSore theme and XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

4/ Appearance > Widgets > Main sidebar.

Kind Regards,
8theme team

Hello, Saleh,

We would like to clarify certain details.
Could you please explain what you mean by “pre-written text”?

Additionally, during the course of our work, we lost access to the following folder: /domains/sewak.ae/public_html/wp-content

The details can be found in the screenshot provided in the following link:
https://prnt.sc/ZtRNQ1drd4Nu

Kind Regards,
8theme team

Hello, Jimmy,

Could you please, check the possible result → https://prnt.sc/wmFusOqz6WFi

We added for you next code to child-theme/functions.php

add_action('wp', function() {
    if ( class_exists('WooCommerce') ) {
    if ( get_the_ID() == get_option('airwallex_payment_method_all_page_id') || wc_post_content_has_shortcode( 'airwallex_payment_method_all' ) ) {
            set_query_var('et_is-checkout', true);
                set_query_var('et_is-cart-checkout-advanced', get_theme_mod('cart_checkout_advanced_layout', false));
            set_query_var( 'et_cart-checkout-layout', get_theme_mod( 'cart_checkout_layout_type', 'default' ) );
                set_query_var( 'et_cart-checkout-header-builder', get_theme_mod( 'cart_checkout_header_builder', false ) );
                set_query_var( 'et_cart-checkout-default-footer', get_theme_mod( 'cart_checkout_default_footer', false ) );
        }
    }
}, 50);

Kind Regards,
8theme team

Hello, Salmi,

We have investigated the issue with the default WooCommerce theme “Storefront” and found that the problem persists, as detailed in the video (Private Content area).
It means the situation is independent of the theme and, unfortunately, we are unable to rectify this issue. Any attempt to alter the functioning of PayPal could be construed as interference and potentially perceived as fraudulent activity, which could lead to the associated account being blocked.

Best Regards,
8Theme’s Team