Our devs checked your site also – https://www.verktoyutleie.no/produkter/verktoy/ and the scroll works fine.
For example, Firefox browser version – 118.0.2
What version of the browser do you use? Please 1/ update the browser; 2/ clear cache of the browser;
Sorry, but we can’t fix a problem that we do not see.
What plugin do you use to add “Extended warranty up to 5 years (+PLN 699.00)” option?
When this plugin is disabled all is fine? If so, you request us to fix the problem with translation when 3rd party plugin is activated?
Have you tried to contact support of that plugin? Please do this, at the same time, provide temporary wp-admin and FTP access, so we can check what can be done to help you.
Could you please provide temporary wp-admin and FTP access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Kind Regards,
8theme team
Rose Tyler
Support staff
October 13, 2023 at 13:05
Hello, Lani,
Not sure why you did not follow your recommendation and submit new topics for new questions.
2/ Description was disabled via the Single Product Builder, now you can see it – https://prnt.sc/y5k_8fPXKond
You can edit the layout of single product page via Theme Options > WooCommerce > Single Product Builder.
Kind Regards,
8theme team
Rose Tyler
Support staff
October 13, 2023 at 12:56
Hello, @HmirceaD,
Private Content
Best Regards,
8Theme’s Team
Please contact administrator for this information.
Rose Tyler
Support staff
October 13, 2023 at 12:46
Hello, Joebuston,
Please try to add the following code to your child-theme/functions.php: add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);
Kind Regards,
8theme team
Rose Tyler
Support staff
October 13, 2023 at 12:44
Hello, @Mazzellla,
We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.
Kind Regards,
8theme team
Rose Tyler
Support staff
October 13, 2023 at 12:43
Hello,
We appreciate your prompt response.
Have you tried to use Hook element in the Builder and add there shortcode from the woocomerce shipment tracking plugin?
Kind Regards,
8theme team
Rose Tyler
Support staff
October 13, 2023 at 10:17
Hello, @Mazzellla,
Please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
What plugin do you use to show tracking details on emails when our Email Builder is disabled?
If you do not use the plugin just your custom code, is it work fine when our builder is disabled?
Please describe in detail with screenshots.
Kind Regards,
8theme team
Rose Tyler
Support staff
October 13, 2023 at 09:43
Hello, @Mazzellla,
When we responded last time the menu item was visible for unlogged user via an incognito browser window, now it is not visible.
We don’t see the reason of the problem right now.
Please try to remember maybe you did something from that time, so the problem disappeared first and then came back.
2/ If you are interested in modifying the text of the menu tag (new, sale etc), we kindly request you to utilize the Loco Translate plugin. This will allow you to alter or translate the menu labels found under the Xstore theme language file.
Colors can be changed using custom CSS code:
.menu-label-sale > a .label-text {
background-color: #11a45d;
color: white;
}
.menu-label-sale > a .label-text:before {
border-right-color: #11a45d;
}
.menu-label-new > a .label-text {
background-color: #11a45d;
color: white;
}
.menu-label-new > a .label-text:before {
border-right-color: #11a45d;
}
