Return to previous page

“**” is un-purchasable. You cannot add this bundle to the cart.

This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler

Alin

Participant

October 14, 2023 at 19:36

Hello. Can you help me with a problem I have now?
When adding a package to the cart, I get the error “You cannot add this bundle to the cart.”
I added the “WPC Product Bundles for WooCommerce” plugin because I need to create packages that contain products with several variants.
I think this plugin is not compatible with the theme because if I activate the standard wordpress theme this plugin works and I can add the package to the basket.

Thank you,

#370169 Copied Theme version: 9.1.14 WooCommerce version: 8.2.0

3 Answers

Rose Tyler

Support staff

October 15, 2023 at 11:15

Hello, Alin,

Thank you for contacting us and for using XStore.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Try to contact support of the plugin.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#370196 Copied

Alin

Participant

October 15, 2023 at 11:21

Thanks for the reply. I use that plugin with many other themes and haven’t had any problems. The problem is obvious that it is from the theme. I cannot ask for assistance with a plugin that works on 90% of themes, when the problem is with the theme. Anyway, thank you for your answer and I’m sorry that I bought the theme.

#370197 Copied

Rose Tyler

Support staff

October 15, 2023 at 11:37

Hello, Alin,

You can post your request here: https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

If you are not satisfied using our theme you can submit a refund request here – https://themeforest.net/refund_requests/new

Kind Regards,
8theme team

#370202 Copied
Tagged: cannot add woocommerce bundle, troubleshoot woocommerce add to cart, un-purchasable bundle woocommerce themes, wordpress woocommerce purchase problems, wordpress woocommerce theme issues
Viewing 4 results - 1 through 4 (of 4 total)