Hello, Komai,

Thank you for reaching out to us with your query regarding the translation of certain phrases on your website. We understand that despite using the Polylang plugin and Loco Translate, you are encountering difficulties translating specific words on your product page.

To assist you further, we would need temporary wp-admin and FTP access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Best Regards,
8Theme’s Team

Hello, Nicolo,

Thank you for reaching out to us and for your patience. We hope you’re enjoying your Friday.

We have reviewed the screenshots you provided and understand your concern regarding the change in the appearance of the special breadcrumbs when switching from the classic to the multistep layout in the advanced cart/checkout.

The new breadcrumbs is a part of the Multistep layout, there is no no option to apply the “1.Cart 2.Checkout 3.Status” step special breadcrumbs for the multistep checkout, unfortunately.

We have reviewed your request and would like to inform you of the available options:
1/ Development Team Request: You have the option to submit a feature request to our development team at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our developers may consider incorporating it into a future update.

2/ Customization Services: Upon further examination, it appears that the customization you seek is beyond the scope of our standard support services. We invite you to utilize our dedicated customization panel for tailored assistance. Our skilled team, which includes experienced designers and developers, is available to provide you with the necessary support. You can access our customization services at https://www.8theme.com/account/#etheme_customization_panel
We are committed to offering recommendations that will enhance and optimize your website’s user experience. Should you wish to provide additional details or specific requirements, our team is ready to assist you. We will guide you through the process to ensure a bespoke solution that meets your unique needs.

Kind Regards,
8theme team

Hello, @thibaultcomte,

We appreciate your prompt response.

Theme Options > Typography > Headings (all headings on the site will be affected, or using custom CSS code, for example, the next code can be added in Theme Options > Theme custom CSS > Global:

.content-product .product-title a,
.et-quick-view-canvas .et-content-inner .product-name a{
    font-weight: 400 !important;
    letter-spacing: 1px !important;
    color: red !important;
    text-transform: capitalize !important;
}

> https://prnt.sc/cCOuRMb7dpbZ
or activate and use our new Archive Builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

We hope this information is helpful.

Best Regards,
The 8Theme Team

Hello, Focu5,

We apologize for the delay in our response.

We are pleased to inform you that a hotfix has been applied to the website, and all functionalities should now be restored to normal. We kindly request that you clear your browser’s cache and verify the changes at your earliest convenience.

Additionally, we have recorded the issue in our bug tracking system, and it will be addressed in a forthcoming update.

We appreciate your understanding and patience.

Kind Regards,
8theme team

Hello, GTP,

Yes, custom CSS can be used https://www.w3schools.com/cssref/pr_background-color.php https://www.w3schools.com/cssref/css3_pr_border-radius.php
For example:

.single-product .sales-booster-live-viewing {
    background-color: #e8effc;
    border-radius: 10px;
    padding: 10px;
}

https://prnt.sc/TGMFErLZhkcW

Kind Regards,
8theme team

Hello, Thedeancorp,

We went through the codes of Judge.me plugin and I found the following shortcodes:
– [jgm-review-widget] : review widget form
– [jgm-all-reviews] : reviews listing
Shortcodes can be added to the shortcode element to make the plugin work.
A full list of shortcodes on this screenshot – https://prnt.sc/NhDxv1jcBJCU

We’ve activated Single Product Builder (new one) https://prnt.sc/zVTdc4r0MuLt and added the shortcode, please check now – https://prnt.sc/uakJmh7T4xBg > https://prnt.sc/TOQwxMxVtbVM > https://prnt.sc/TtzTJxzBdu4x

Kind Regards,
8theme team

Hello,

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

Hello, Link&Grow,

From your screenshot, it looks like your email language is Portuguese – https://prnt.sc/515Q0bxWCqCU , please test how it will be with English.
When we send a letter from test mode, it is correct – https://prnt.sc/1XVMgRjuf4hj

Kind Regards,
8theme team

Hello, MAHDAR,

We hope this message finds you well.

Private Content

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us with your query.

We would recommend that you create a staging site—a full copy of the live site—and perform all tests there first. This approach ensures that any changes can be safely tested without affecting the live environment, allowing for a smooth and controlled update process.

Should you need any further assistance or have additional questions, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello,

https://prnt.sc/ED-h5SQj93Oa , when https://prnt.sc/oYCivUJ6xt8- > https://prnt.sc/aaSEkjKnT1Bu
– According to your choice to use the Single Product Builder there is a fully different structure of actions. Most of them are coming from XStore theme/XStore Core. So that default woocommerce actions will not work normally, because if they would then there could not be such customizable options to use for the builder.
List of actions:

etheme_woocommerce_template_single_title
etheme_woocommerce_template_single_rating
etheme_woocommerce_template_single_price
etheme_woocommerce_template_single_excerpt
etheme_woocommerce_template_single_add_to_cart
etheme_woocommerce_template_single_meta
etheme_woocommerce_template_woocommerce_breadcrumb
woocommerce_share
etheme_woocommerce_template_single_sharing
etheme_woocommerce_show_product_images
etheme_woocommerce_output_product_data_tabs
etheme_woocommerce_output_upsell_products
etheme_woocommerce_output_cross_sells_products
etheme_woocommerce_output_related_products
etheme_product_single_size_guide
etheme_product_single_size_guide
etheme_product_single_button
etheme_product_single_widget_area_01
etheme_product_single_custom_html_01
etheme_product_single_custom_html_02
etheme_product_single_custom_html_03
etheme_product_single_additional_custom_block
etheme_product_single_product_description
etheme_product_single_wishlist
etheme_product_single_compare

Please contact support of the plugin and ask if there is anything they can sagest.
Also, provide FTP access, so our dev team check from our side what can be done to help you.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

WooCommerce does not have the option to add the ISBN or MPN, by default, so if your products have this information and you want to add it look for an additional plugin.

After reviewing your request, it appears that the customization you are seeking falls outside the scope of our standard support.

For personalized customization services, we encourage you to explore our dedicated customization panel, where our expert team, including talented designers and developers, can assist you further. Please visit the following link to access our customization services: https://www.8theme.com/account/#etheme_customization_panel

We offer insightful recommendations to elevate and optimize your website for an enhanced user experience. Feel free to share any additional details and requirements, and our team will gladly assist you, guiding you through the process to deliver a customized solution tailored to your needs.

Thank you for your understanding.

Kind Regards,
8theme team

Hello, Focu5,

Thank you for your response.

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

Hello, Michael,

Here is a new screenshot – https://prnt.sc/NUdlWzouMlTx

Best Regards,
8Theme’s Team

Hello, GTP,

You’re welcome!

Single Product Builder with Elementor has Fake Live Views (Sales Booster) element https://prnt.sc/XLHOOqxexv31

Kind Regards,
8theme team