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I have a problem with translation for arabic

This topic has 8 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

komai

Participant

November 17, 2023 at 13:54

my site :
https://jamraloud.com/
I use the polylang plugin, locotranslate, and I use two languages: English and Arabic, but I have some words that I cannot translate using locotranslate, even though the other words have been translated.
The words that I cannot translate are located on the imposed product page, such as:
14 people are viewing this product right now
hours
Estimated delivery In UAE :1 day
add
you can see this on :
https://jamraloud.com/product/%d8%b9%d8%b7%d8%b1-%d9%81%d9%84%d9%88%d8%b1%d9%8a%d9%86/

Please, contact administrator
for this information.

#374033 Copied Theme version: 9.2.3

7 Answers

Rose Tyler

Support staff

November 17, 2023 at 15:41

Hello, Komai,

Thank you for reaching out to us with your query regarding the translation of certain phrases on your website. We understand that despite using the Polylang plugin and Loco Translate, you are encountering difficulties translating specific words on your product page.

To assist you further, we would need temporary wp-admin and FTP access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Best Regards,
8Theme’s Team

#374043 Copied

komai

Participant

November 17, 2023 at 17:02

Where can I send you login information?

Please contact administrator
for this information.

#374056 Copied

Rose Tyler

Support staff

November 17, 2023 at 17:11

Hello, Komai,

Please provide access via the Private Content area – https://prnt.sc/rBMgXcvfA08G

Best Regards,
8Theme’s Team

#374057 Copied

komai

Participant

November 17, 2023 at 19:43

thnx

Please contact administrator
for this information.

#374066 Copied

komai

Participant

November 19, 2023 at 07:49

can u help me plz ?

Please contact administrator
for this information.

#374116 Copied

Rose Tyler

Support staff

November 19, 2023 at 10:31

Hello, Komai,

We apologize for the delay in our response. We appreciate your patience.

Regarding your request, please check this topic: https://www.8theme.com/topic/sales-booster-message-text-translation-2/#post-371405. The issue you are experiencing was successfully resolved by the Polylang Technical Support team in that instance.

We recommend that you reach out to Polylang Technical Support for assistance with your specific concern, as they have the expertise to guide you through the resolution process.

We hope this information is helpful.

Best Regards,
8Theme’s Team

#374121 Copied

Rose Tyler

Support staff

November 19, 2023 at 11:26

Hello, Komai,

We would like to inform you that we have made edits to the wpml-config.xml file on your website. As a result, you should now be able to locate and translate strings as needed. For instance, you can view an example here: https://prnt.sc/PonbZaXGWLW3 and https://prnt.sc/lsw5g796-5×2.

We kindly ask that you clear your browser’s cache as well as the WP Rocket cache and then proceed to test the translations. Please do not hesitate to report back to us with the outcome of this action.

Should everything be in order, we intend to incorporate these changes in the forthcoming update.

Waiting for your response.

Best Regards,
8Theme’s Team

#374122 Copied
Tagged: arabic language woocommerce problem, arabic woocommerce wordpress issue, fix arabic translation woocommerce, troubleshooting arabic woocommerce templates, woocommerce arabic support issue, woocommerce arabic translation problem, wordpress templates arabic translation
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