The site is taking loading time and got slow

This topic has 7 replies, 3 voices, and was last updated 9 months ago ago by Rose Tyler

  • Avatar: khurram virk
    khurram virk
    Participant
    November 15, 2023 at 18:28

    Dear Sir

    Good day to you!

    we hope you will be fine

    The site is taking time to load. We request it; please check and optimize the site.

    Thank you for your usual support.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2023 at 11:02

    Hello, Khurram Virk,

    Good day to you!

    We hope this message finds you well.

    Please provide URL of the site.

    Kind Regards,
    8theme team

    Avatar: khurram virk
    khurram virk
    Participant
    November 16, 2023 at 17:08

    Dear Sir

    Good day to you!

    Sorry, sir, I forgot that.

    FYI, we installed the WP Rocket today. please check it.

    thank you 8 theme.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2023 at 08:33

    Hello, Khurram Virk,

    Thank you for your response.

    Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    and for example, optimize images – https://prnt.sc/HsllfhZU3s1u https://tinypng.com/ and disable plugins that you do not really use.

    Your Home page has a lot of content. It is recommended to Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
    https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Edit your page and Product elements and enable Ajaxify for the Product elements https://prnt.sc/HzYeSqzHBWKo . It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

    Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos;

    Note that our support does not include a personal optimization service, so we are able to provide main tips only.

    Kind Regards,
    8theme team

    Avatar: khurram virk
    khurram virk
    Participant
    November 18, 2023 at 10:01

    Dear Sir

    Thank you for guiding and always providing useful tips, we really appreciate you

    We are unable to open all provided “prnt.sc”…please send us with other platform.

    Thank you 8 theme

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 18, 2023 at 13:24

    Hello, @khurram virk,

    Thank you for your response.

    We are pleased to inform you that we have successfully uploaded all the provided screenshots to the designated website.

    We kindly request that you review them at your earliest convenience.

    https://ibb.co/FmZQ5ft
    https://ibb.co/Kh4m0J6

    We trust that this will be of assistance to you.

    Best regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2024 at 08:50

    Hello,

    We hope this message finds you well.

    We are writing to inform you that we have introduced a new feature on our support forum that allows for the direct uploading of screenshot files. This enhancement is designed to streamline your experience by eliminating the need to use third-party services for sharing screenshots.

    Warm regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
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