Hello, GTP,

“Can we request that on the taskboard?” – yes, please.

You can maybe find an additional plugin for the mega menu that will allow it.

Kind Regards,
8theme team

Hello, @Geert,

Thank you for letting us know and for understanding!

Kind Regards,
8theme team

Hello, Habib,

1/ We’ve checked your site from an incognito browser window, without a cache, and see the translation – https://prnt.sc/fOICrRP7kVAo , so it can be a cache problem, then you need to solve.

2/ https://prnt.sc/HB-P_JI0OK5P – The WooCommerce plugin has this string so you should fix it in their translations or try to check it with the default StoreFront theme and if the problem persists then contact to WooCommerce plugin https://wordpress.org/support/plugin/woocommerce/ with such question as it is not related to our theme.

Kind Regards,
8theme team

Hello, Orme Pet,

We hope this message finds you well.

To be able to edit Shop page using Elementor and the free PRO Elements plugin, please go to XStore Builders > Products Archive https://prnt.sc/SEbx6aakuHcX https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
By default, the Shop page can’t be edited using Elementor as other pages, because this ability was added by Elementor for the Pro plugin that should be purchased separately. All our demos were created without Elementor Pro, so Shop page settings can be edited via Theme Options > WooCommerce.
In the latest update, we added new builders https://www.8theme.com/documentation/documentation/xstore-builders/xstore-builders-getting-started/ which allows you to create Shop page layout using the Elementor free plugin.

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

Hello, Ritik Kumar,

Thank you for reaching out to us with your inquiry.

If your question relates to fields of the Contact Form 7 plugin only, we would recommend you contact support of this plugin directly.

For adding repeatable fields to forms on your website, you may check the following plugins:

1. Advanced Custom Fields (ACF) – This plugin allows you to add custom fields to your WordPress edit screens, including repeatable fields through its Repeater Field add-on.

2. Gravity Forms – With its List field, Gravity Forms enables users to add multiple sets of certain fields dynamically. For more advanced repeatable fields, you might also look into their Repeater Fields add-on.

3. Formidable Forms – This plugin offers a Repeatable Section feature that allows users to duplicate a group of fields as needed.

Please ensure that any plugin you choose is compatible with your current WordPress version and theme (we did not test them officially so we do not guarantee full compatibility yet). If you need further assistance or have any other questions, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello, Link&Grow,

We appreciate your prompt response.

We can see this error https://prnt.sc/Ggv6ygcsJkB_ when we click on edit here – https://prnt.sc/uRuLCawLutyl
Please provide FTP access.

You did not mention the https://prnt.sc/Ggv6ygcsJkB_ , do you face another problem?

Kind Regards,
8theme team

Hello, Mirko,

As I have previously advised, the implementation of the requested change will take some time, and I am unable to provide a precise timeline. The process will not be swift due to the presence of tasks with higher urgency, and to properly incorporate this minor modification, numerous adjustments will be necessary. These changes have the potential to impact other aspects of the system for different users, especially when considering a global solution for updates.

Therefore, we kindly request your patience and understanding. If you are unable to wait for a period ranging from several weeks to a few months, I regret to inform you that I cannot specify when we will be able to address this issue. Our offer for a refund remains valid.

As an alternative, you may choose to disable our theme’s variation swatches through the theme options and use an additional third-party plugin. However, please be aware that we will not be able to provide support in this case.

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Mirko,

Thank you for reaching out to us and for providing the video illustrating the issue you’re experiencing with the single product page.

We’ve checked the product on your site and there is no problem – https://prnt.sc/XmR5kHgCaXm5 + https://prnt.sc/7p1oHg0I8-8k + https://prnt.sc/o0yVogSaEO6V
It seems you have solved it.

Kind Regards,
8theme team

Hello, @Geert,

Our dev team added this task to our task list. But we need more time to fix this, we will continue work on our own test sites.
We’ve activated PRO Elements plugin on your site, so not you can use more elements. Please try, or disable the PRO Elements plugin if it will not be needed.

Kind Regards,
8theme team

Hello, @MJ,

We have added the following files to exclusions:
/wp-content/themes/xstore/css/modules/woocommerce/archive.css
/wp-content/themes/xstore/css/modules/woocommerce/product-hovers/product-view-mask3.css
https://prnt.sc/BTp1CN-0F_uN
The result is next -> https://prnt.sc/MgkU23a9NrKg (incognito)

Best Regards,
The 8Theme Team

Hello, Link&Grow,

Thank you for reaching out to us with your query regarding the translation of Email Builder templates. We understand the importance of providing a seamless multilingual experience for your users, and we are here to assist you in achieving that.

Your site is under maintenance mode, so we can’t check it. please provide temporary wp-admin access.

What multilanguage plugin do you use?

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us and providing the wp-admin access details.

Upon reviewing the information you’ve provided, it appears that there may have been an issue with the credentials as we are unable to successfully log in to your site. To ensure the security and privacy of your account, we kindly ask that you double-check the username and password, and ensure that there are no typographical errors or accidental space characters before or after the credentials.

Once you have verified the information, please resend the correct login details at your earliest convenience. We are committed to assisting you promptly and efficiently once we have the proper access.

We appreciate your understanding and cooperation in this matter.

Kind Regards,
8theme team

Hello, Weblike PRO,

Thank you for reaching out and providing further clarification regarding the connection block on your website.

We have reviewed the screenshots you’ve shared and understand that the connection block displays different modules on different pages. On the Home page, it shows the search, account, and cart modules, while on the Contacts page, it displays the wishlist and cart modules.

To address this, you can customize the connection block through the Header Builder > Multiple headers feature – https://prnt.sc/S4CP0x8N9DyJ . This will allow you to set up different headers for different pages, ensuring that the connection block displays the modules you want for each specific page.

If you need any assistance with the customization process or have any other questions, please do not hesitate to contact us. We’re here to help ensure your website meets your needs and expectations.

Kind Regards,
8theme team

Hello, Weblike PRO,

Thank you for reaching out to us with your query.

We apologize for any confusion, but your request is a bit unclear to us. Upon review, it appears that the menus on both the Home and Contacts pages are identical, with the appropriate menu item being underlined on each respective page to indicate the current location within the site.

To assist you further, we kindly ask that you provide us with more details regarding your request. This will enable us to understand your needs better and offer a more accurate solution.

Kind Regards,
8theme team

Hello, Hempednyc,

Thank you for your response.
We wish you luck and success in your business!

Kind Regards,
8theme team