Special breadcrumbs multistep and classic?

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Rose Tyler

  • Avatar: Nicolo
    November 17, 2023 at 12:36

    Hi there, hope you are having a good friday.

    I noticed that when I change the advanced cart/checkout layoyt from classic to multistep, we experience that the special breadcrumbs is also changing.

    How can we avoid this change. we need the “1.Cart 2.Checkout 3.Status” step special breadcrumbs for the multistep checkout.

    Please check screens for your understanding.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2023 at 15:34

    Hello, Nicolo,

    Thank you for reaching out to us and for your patience. We hope you’re enjoying your Friday.

    We have reviewed the screenshots you provided and understand your concern regarding the change in the appearance of the special breadcrumbs when switching from the classic to the multistep layout in the advanced cart/checkout.

    The new breadcrumbs is a part of the Multistep layout, there is no no option to apply the “1.Cart 2.Checkout 3.Status” step special breadcrumbs for the multistep checkout, unfortunately.

    We have reviewed your request and would like to inform you of the available options:
    1/ Development Team Request: You have the option to submit a feature request to our development team at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our developers may consider incorporating it into a future update.

    2/ Customization Services: Upon further examination, it appears that the customization you seek is beyond the scope of our standard support services. We invite you to utilize our dedicated customization panel for tailored assistance. Our skilled team, which includes experienced designers and developers, is available to provide you with the necessary support. You can access our customization services at https://www.8theme.com/account/#etheme_customization_panel
    We are committed to offering recommendations that will enhance and optimize your website’s user experience. Should you wish to provide additional details or specific requirements, our team is ready to assist you. We will guide you through the process to ensure a bespoke solution that meets your unique needs.

    Kind Regards,
    8theme team

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