Hello, Ziga32,

Please update the theme and Core plugin, then provide temporary wp-admin and FTP access, so we can take a closer look.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Menichetti,

Thank you for contacting us.

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with WooPress https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins , clear cache of browser and CDN cache, and check then. Maybe one of the additional plugins is a reason for the problem.

Kind Regards,
8theme team

Hello, Dicky,

Thank you for contacting us and for using XStore.

1/ Add the next code in Theme Options > Theme custom CSS:

.et-off-canvas.et_b_header-account input#rememberme+span {
    overflow: visible;
    max-width: unset;
}

2/ https://www.8theme.com/topic/cant-change-the-text-lost-pasword-on-popup-login/#post-366725

Kind Regards,
8theme team

Hello, Salmi,

Thank you for getting in touch with us.

Please provide URL of page with the problem.

Kind Regards,
8theme team

Hello, Brunos,

Thank you for getting in touch with us.

How did you add the button and image there?

Kind Regards,
8theme team

Hello, Mirko,

The color is taken from the settings of the element – https://prnt.sc/TwTO87VPXQq6
You can use the next custom CSS code in Theme Options > Theme custom CSS:

.stock.step-3 {
    color: var(--product-stock-step-3-active-color) !important;
}

or send a request about adding a new option for this element – color for low stock via this page – https://www.8theme.com/taskboard/

Kind Regards,
8theme team

Hello, Michael Page,

Thank you for contacting us and for using XStore.

Please check this topic – https://www.8theme.com/topic/theme-update-from-ver-4-28-1-to-5-0-3-via-envato-market-plugin/
and here is the changelog – https://xstore.8theme.com/update-history/ ,
in 6.0 version, it was options migration from old theme options (Redux Framework) to a new one;
in 6.1 version header builder was added, so you will need to re-create your header using it (Theme Options > Header Builder https://www.youtube.com/c/8theme/videos ).

A link to some old versions (theme and Core plugin, you need both https://prnt.sc/Uq4NXdJBn382 ) we added into the Private Content area.

Kind Regards,
8theme team

Hello, Mirko,

Do you mean the color is incorrect – https://prnt.sc/5gMwp1i3-ZtE ?

Kind Regards,
8theme team

Hello, Belal,

We are reaching out to inquire if the issue you’ve encountered continues to occur only with our theme. For diagnostic purposes, could you kindly switch to the Storefront (default WooCommerce theme) temporarily and inform us of the outcome?

Your cooperation in this matter is greatly appreciated, as it will help us provide you with the most effective support.

If the problem persists independently of the activated theme, we would recommend you contact your hosting provider and WordPress support.

Kind Regards,
8theme team.

Hello, MAHDAR,

Thank you for getting in touch with us.

Please check and provide a new link to the video for Problem 2.

Also, check wp-admin access, currently, we can’t access Dashboard.

Kind Regards,
8theme team

Hello, Raul,

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced.

To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lose settings of elements, just need to set elements to desired positions after the reset.

Kind Regards,
8theme team

Hello, Maloneweb,

In this case, we would recommend you to change the position of chat button, by changing the previous code to:

div#ht-ctc-chat {
    right: unset !important;
    left: 90px;
}

In another case, contact support of the Chat button plugin.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, GTP,

1/ The customization you seek is beyond the scope of our standard support services. We invite you to utilize our dedicated customization panel for tailored assistance. A skilled team, which includes experienced designers and developers, is available to provide you with the necessary support. You can access customization services at https://www.8theme.com/account/#etheme_customization_panel
Should you wish to provide additional details or specific requirements, the dev team is ready to assist you. They will guide you through the process to ensure a bespoke solution that meets your unique needs

2/ Yes, here is an example – https://xstore.8theme.com/elementor/my-account/ This is the default WooCommerce page, so it will be available on your site in case WooCommerce is used, independently of the theme.

Kind Regards,
8theme team

Hello, Kamil,

We appreciate your prompt response.

Please check – https://prnt.sc/99e5Qo0FwQi5

Kind Regards,
8theme team

Hello, Bleached,

We appreciate your prompt response.

Please provide us with temporary wp-admin access, so we can try re-register XStore on your site.

Lightshot screenshot or Gyazo tool can be used to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team.