Hello, @BEHS,

Private content

Warm regards,
The 8Theme Team

Hello, Andpixels,

The pagination block was not hidden because the HTML structure is not the same as the shop page.
To make it work, we have to update the codes a little bit. On this file: /wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-frontend.php line 993:
– Change: do_action( 'woocommerce_after_shop_loop' );
– To:

echo '<div class="after-shop-loop">';
do_action( 'woocommerce_after_shop_loop' );
echo '</div>';

We will contact MultiVendorX plugin author to add some filters so we can hook to those filters to prevent editing the plugin file after every update.

Another solution can be to downgrade the plugin version to 3.9.3, because problems seem started in versions after that https://prnt.sc/CNGhglPGHCp0 .

Kind Regards,
8theme team

Hello, Wemakemarkting,

Thank you for contacting us and for using XStore.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

2/ Contact your hosting provider and ask to fix the memory error – https://prnt.sc/m1YWOY8I1eJq

3/ Downgrade PHP version to 8.0

Kind Regards,
8theme team

Hello, Slavomir,

Thank you for contacting us and for using XStore.

Theme Options > WooCommerce > Shop elements > Variation swatches > Border Color > Hover/Active.
If this doesn’t work, please provide URL of page with the problem and temporary wp-admin access, so we can take a closer look.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Kamil,

Thank you for contacting us and for using XStore.

We’ve created a translation for XStore Core plugin (Loco Translate > Plugins > XStore Core). Please check now.

“how to remove “payment methods” ” – go to Appearance > Wisgets > Cart area > remove the widget.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Theme Options > WooCommerce (Shop) > Shop > Products design > Title Limitation Type – Lines, set 1 line
Or
Add the next code in Theme Options > Theme custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}
.content-product .product-image-wrapper {
    margin-bottom: 10px;
}

Kind Regards,
8theme team

Hello, Angel,

Please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Warm regards,
The 8Theme Team

Hello, Klacom,

Thank you for contacting us and for using XStore.

Regrettably, a simple customization will not suffice in this instance, as it involves changes to the plugin files. To achieve the desired customization, it will be necessary for our development team to implement all the required filters.

We kindly request that you submit your inquiry through our task board page at the following URL: https://www.8theme.com/taskboard/

Please note that our support forum is equipped to assist with existing options only and not with additional custom configurations.

Thank you for your understanding.

Kind Regards,
8theme team

Hello, Razr1911,

You provided wp-admin access, but we asked for FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption).

Fixed – https://prnt.sc/_MmtaSH4-uU4 > https://prnt.sc/oo6d_jKOIcQI

About the issue in quantity-discounts.php you mentioned, this feature https://www.8theme.com/documentation/xstore/xstore-features/how-to-setup-booster-sales-quantity-discounts/ was disabled, but the element was added to page content, so we removed that unused element.

As was mentioned, we can’t give a guarantee for full theme compatibility with all 3rd-party plugins. Bidding buttons are added by the WooCommerce Simple Auction plugin.
If you wish a developers team can personally assist you via the customization service. To get started, please follow this link to send your requirements – https://www.8theme.com/contact-us/
https://prnt.sc/HMCEfKd9tQL- , and they will prepare a detailed estimate for the customization work.

Best regards,
The 8Theme Team

Hello, Michael,

Thank you for reaching out to us and for choosing XStore for your website.

Edit page using Elementor > open settings of element > disable Ajaxify, for example – this https://prnt.sc/RA4vCSJ5NvfO can be disabled (set Off).

Also, follow this article to speed up the site – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Kind Regards,
8theme team

Hello, SofiaTaz,

Fixed via child theme > functions.php file from line 9 to 12 https://prnt.sc/HtmesqpfwApe

Please take a look at the results: https://wave.webaim.org/report#/https://www.ehomeshop.gr/κατηγορία-προϊόντος/είδη-μπάνιου/

Kind Regards,
8theme team

Hello, AshleyW,

We appreciate your prompt response, but we can’t connect, please check – https://prnt.sc/1kgyjAFSrSb0

Kind Regards,
8theme team

Hello, @angel,

“Why another topic ?” – it is not the same problem, Scorleo started topic at May 21, 2017 and now he get unwanted notification every time you or we reply here.
Sorry, but your “… not work” – is not clear. We ask you to submit new topic and describe in more detail what exactly do not work, so we can help you.
Please cooperate with us.
Last time we checked your site – demo content was installed, and the Home page can be edited using Elementor, so it was unclear to us what exactly does not work for you. We asked you for an explanation. Please do not ignore our requests.

When we checked your Home page now, the demo content was deleted. What do you plan to do not and what assistance is needed from our side?

Best regards,
The 8Theme Team

Hello, ProdbyDaan,

Thank you for choosing XStore as your WooCommerce WordPress theme.

You did not provide temporary wp-admin access, so we can not check your settings.

Please check how emails work when all 3rd party plugins are disabled.

Kind Regards,
8theme team

Hello, AdrianP,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We did not test eForm with our theme, because did not get requests from our customers.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.
If the problem is independent of the theme, contact the support of eForm. If the problem persists with our theme only, submit a request to our dev team on this page – https://www.8theme.com/taskboard/

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Kind Regards,
8theme team