Problem solving Elementor Pro, checkout page,

This topic has 7 replies, 2 voices, and was last updated 3 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    November 29, 2023 at 00:53

    Hello good time

    I have 2 problems and both of them are with Elementor and Elementor Pro on the xstore theme.

    1- Many errors are displayed on the account settlement page when paying, for example, if we do not fill in the name, but when Elementor Pro is disabled, it is not black.

    Please watch the video

    2- I created a store or checkout page

    When Elementor Pro is active, it is created once every time the shop page is opened.
    That is, if we open the shop page 10 times, 10 pages will be created. I have already noticed this problem
    https://www.8theme.com/topic/shop-page-in-woocommerce/#post-374623

    I told you, but it was crowded there and I decided to tell you more clearly here

    Please watch the video

    Thanks

    Also, I installed the theme version 9.1.14 and everything worked fine

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2023 at 10:27

    Hello, MAHDAR,

    Thank you for getting in touch with us.

    Please check and provide a new link to the video for Problem 2.

    Also, check wp-admin access, currently, we can’t access Dashboard.

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    November 29, 2023 at 10:41

    Was placed
    Thankful

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2023 at 14:22

    Hello, MAHDAR,

    We appreciate your prompt response.

    We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
    Please be patient and do not change access.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2023 at 15:37

    Hello, MAHDAR,

    Sorry for the inconvenience.

    1/ Fixed for you and globally the fix will be included in the next theme update.
    Result in the Private Content area.
    Files modified:
    xstore/framework/compatibility/elementor.php
    et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/checkout/checkout-page.php

    2/ The issue was because in the next file et-core-plugin/app/controllers/top-bar-menu.php we had a condition that was incorrectly written and installation of WooCoommerce pages was set each time the page was refreshed on frontend
    Before: https://prnt.sc/0kSnU6pIcU1A
    After: https://prnt.sc/jxjPojvJEhVW
    Fixed for you and globally for the next theme update.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: mahdar
    MAHDAR
    Participant
    November 29, 2023 at 16:34

    Thank you

    Please provide the next update soon

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2023 at 16:49

    Hello, MAHDAR,

    You’re welcome!
    Thank you for understanding.

    Kind Regards,
    8theme team

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