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Topic: hey i have problem with tabs in product page

Belal

Participant

October 23, 2023 2:20 pm

hey i have problem with tabs in product page i install yellow pencil but it hard to use
all i need is to remove this seciton i will give u a screen shotthat section i want to delete or hide

when i use single product builder i get differnt disgin
so i just need to remove tabs without change the design of single product page
Site URL: hidden
Theme version: 8

#371228 copied to clipboard

Rose Tyler

Support staff

October 23, 2023 3:29 pm

Hello, Belal,

Thank you for contacting us and for using XStore.

We do not see any screenshots from you.

Please try to remove Tabs via Theme Options > WooCommerce > Single Product page > Tabs > Type > Disable.

We hope this answer is helpful.

Kind Regards,
8theme team

#371245 copied to clipboard

Belal

Participant

October 23, 2023 3:38 pm

when i try this
the desing of lastone gone
and i get a new desgin

#371248 copied to clipboard

Rose Tyler

Support staff

October 23, 2023 3:45 pm

Hello, Belal,

We appreciate your prompt response.

Could you provide temporary wp-admin access and describe the desired result in more detail?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#371251 copied to clipboard

Belal

Participant

October 23, 2023 3:56 pm

here’s

Please contact administrator
for this information.

#371256 copied to clipboard

Rose Tyler

Support staff

October 23, 2023 4:05 pm

Hello, Belal,

We appreciate your prompt response.

It is what you are looking for https://prnt.sc/CEYtabcxo-ov ? Or https://prnt.sc/ZHoCeVCFJOMc ?

Kind Regards,
8theme team

#371261 copied to clipboard

Belal

Participant

October 25, 2023 12:52 pm

Hey rose
i need to remove this tab not the description header
i want to remove the tab without effect disgin
look at this
i need this one without this tab https://prnt.sc/pMYMXyLXiVIj
just short descriptoin and after that related products section

#371472 copied to clipboard

Rose Tyler

Support staff

October 25, 2023 1:50 pm

Hello, Belal,

We appreciate your prompt response.

Please clear cache and check now, https://prnt.sc/yBZIhdH6tqOz > https://prnt.sc/L4bB16jstYoI

Kind Regards,
8theme team

#371479 copied to clipboard

Belal

Participant

October 25, 2023 3:37 pm

oh great thanks for helping
no need to answer for this 😀

#371504 copied to clipboard

Belal

Participant

October 25, 2023 3:37 pm

and this one

#371505 copied to clipboard

Belal

Participant

October 25, 2023 3:39 pm

and 1 more question 😀
how can i recieve emails from users ?
i make form for users to send thier emails
but i have no idea how can i recieve emails or how can i test it to see if that working or not
thanks for helping

#371508 copied to clipboard

Rose Tyler

Support staff

October 26, 2023 9:14 am

Hello, Belal,

Contact Form 7 plugin can be used to create contact forms, please read the documentation of the plugin https://contactform7.com/docs/ and contact their support to get further assistance.

Kind Regards,
8theme team

#371600 copied to clipboard

Belal

Participant

October 26, 2023 5:09 pm

hey rose,
i view the link u give
but i still can’t receieve emails from users when i try to test it
can you help me wtih that?

#371660 copied to clipboard

Rose Tyler

Support staff

October 27, 2023 7:30 am

Hello, Belal,

We appreciate your prompt response.

Please check how it works with Storefront theme (Appearance > Themes). This test is needed to confirm that the problem is independent of our theme. After that, you need to contact the support of Contact form 7 plugin – https://wordpress.org/support/plugin/contact-form-7/

We’ve checked the contact form on your site https://prnt.sc/9glOsQ-d0SSZ , and hope this article will help you – https://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/

Kind Regards,
8theme team

#371714 copied to clipboard

Belal

Participant

October 29, 2023 3:55 pm

hey rose
yes i just did something with my domin support
i fixed the erorr
but i can’t recviee any emails on client email
client emails : shutters.home.eg@gmail.com
thanks for help

#371948 copied to clipboard

Rose Tyler

Support staff

October 29, 2023 4:49 pm

Hello, Belal,

You need to contact support team of plugin that was used to create the contact form, because this situation is independent of our theme, so we can’t assist you further, unfortunately.

Kind Regards,
8theme team

#371958 copied to clipboard

Belal

Participant

October 30, 2023 3:19 pm

hey rose ,
which plugin should i use to translate english into arabic?
thanks

#372024 copied to clipboard

Rose Tyler

Support staff

October 30, 2023 3:32 pm

Hello, Belal,

Loco translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation , it allow you to translate site just into 1 language.
It does not allow to create the multilanguage site. To create the multilanguage site you need one of next plugins – https://colorlib.com/wp/wordpress-multilingual-plugins/

Kind Regards,
8theme team

#372026 copied to clipboard

Belal

Participant

November 5, 2023 5:42 pm

hey Rose, i try to installed WPML to Polylang
and it’s not working i can’t setup and can’t see on dashboard

#372636 copied to clipboard

Rose Tyler

Support staff

November 6, 2023 10:24 am

Hello, Belal,

If you can’t install WPML or Polylang plugin, contact support of the plugin, they should be able to assist you. We are not developers of these plugins. Select one of these plugins, you do not need both.

Kind Regards,
8theme team

#372675 copied to clipboard