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Viewing 30 posts - 12,001 through 12,030 (of 68,227 total)

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Rose Tyler

Support staff

December 1, 2023 at 14:20

Dear Blubein,

Thank you for getting in touch with us.

Please go to XStore Builders https://www.8theme.com/documentation/documentation/xstore-builders/xstore-builders-getting-started/ > click on Cart or Checkout Builder, remove the default shortcode from page content, and add our Cart or Checkout element, then change settings depending on your needs.

Kind Regards,
8theme team

#375417 Copied In reply to: Unable to edit Checkout page in your recent release

Rose Tyler

Support staff

December 1, 2023 at 14:05

Hello, Jalal,

Thank you for getting in touch with us.

Please check this plugin – https://wordpress.org/plugins/insert-headers-and-footers/

Kind Regards,
8theme team

#375413 Copied In reply to: How to add an HTML tag to the head section of website

Rose Tyler

Support staff

December 1, 2023 at 13:46

Hello, @coffeedog,

Sorry, but your answer is unclear to us. Please describe in more detail.

Do you use an additional plugin for this?

Please do test how the personal pick up works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team

#375411 Copied In reply to: Woocomerce transport – Cannot add personal pick up

Rose Tyler

Support staff

December 1, 2023 at 13:31

Hello, TimN2408,

Thank you for contacting us and for using XStore.

LazyLoad may come from an additional plugin, for example, cache plugin, on your site, please check it.

What exactly images do you mean, please provide screenshots. You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team

#375409 Copied In reply to: I can’t deactivate LazyLoad for images, help
Rose Tyler

Support staff

December 1, 2023 at 13:17
Hello, Leeto,

We appreciate your prompt response.

Please check the product page now, the table is visible. We’ve disabled the Single Product Builder (Theme Options > WooCommerce).

According to your choice to use the Single Product Builder, there is a fully different structure of actions. Most of them are coming from XStore theme/XStore Core. So that default woocommerce actions will not work normally, because if they would then there could not be such customizable options to use for the builder.
List of actions:

etheme_woocommerce_template_single_title etheme_woocommerce_template_single_rating etheme_woocommerce_template_single_price etheme_woocommerce_template_single_excerpt etheme_woocommerce_template_single_add_to_cart etheme_woocommerce_template_single_meta etheme_woocommerce_template_woocommerce_breadcrumb woocommerce_share etheme_woocommerce_template_single_sharing etheme_woocommerce_show_product_images etheme_woocommerce_output_product_data_tabs etheme_woocommerce_output_upsell_products etheme_woocommerce_output_cross_sells_products etheme_woocommerce_output_related_products etheme_product_single_size_guide etheme_product_single_size_guide etheme_product_single_button etheme_product_single_widget_area_01 etheme_product_single_custom_html_01 etheme_product_single_custom_html_02 etheme_product_single_custom_html_03 etheme_product_single_additional_custom_block etheme_product_single_product_description etheme_product_single_wishlist etheme_product_single_compare

Please contact support of the plugin and ask if there is anything they can sagest.
Or maybe they have a shortcode that can be used.

Kind Regards,
8theme team
#375405 Copied In reply to: I have installed YITH WooCommerce Dynamic Pricing and Discounts
Rose Tyler

Support staff

December 1, 2023 at 12:02

Hello, Menichetti,

Thank you for your response.

The problem on your site can be caused by an additional plugin, to check this, you need to do the next test:
– go to Dashboard > Plugins > select all plugins, except these – https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins and disable them – https://prnt.sc/qau2Iynnj2tA, then test if the problem persists. Let us know the result.

In case the problem is independent of plugins, please provide temporary wp-admin access, so we can take a closer look.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#375395 Copied In reply to: Does not load the product into the cart automatically when adding to it

Rose Tyler

Support staff

December 1, 2023 at 11:57

Hello, Menichetti,

Thank you for getting in touch with us.

Good morning! We hope this message finds you well.

Thank you for reaching out to us with your query regarding activating reviews on your products. We would be happy to assist you with this.

To enable reviews on your products, please follow these steps:

1. Log in to your website’s dashboard.
2. Navigate to the ‘Products’ section and select the product you wish to enable reviews for.
3. Scroll down to the ‘Product Data’ panel.
4. Click on the ‘Advanced’ tab within the panel.
5. You will find an option labeled ‘Enable reviews’. Please ensure that the checkbox next to this option is ticked.
6. After checking the box, remember to save your changes by clicking the ‘Update’ button on the top right-hand side of the page.

Once you have completed these steps, reviews should be activated for the selected product. Customers will now be able to leave their feedback and rate your products accordingly.

Read more – https://woo.com/document/product-reviews/

If you encounter any issues or have further questions, please do not hesitate to contact us. We are here to help you ensure that your online store runs smoothly.

Kind Regards,
8theme team

#375394 Copied In reply to: activate product reviews in woopress 6.4.4

Rose Tyler

Support staff

December 1, 2023 at 10:43

Hello, GTP,

Thank you for contacting us and for using XStore.

1/ Here are examples – https://xstore.8theme.com/elementor/demos/minimal-fashion02/media-carousel-element/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/products-element/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/slides-element/

2/ We don’t have a special element to create such tables. So, the workaround could be:
– Using custom HTML block with custom HTML structure + custom CSS to implement that or use
– Use Elementor https://xstore.8theme.com/elementor/demos/organic01/delivery-price/ https://gyazo.com/d25ef2451a10045ec22c0b30451d2e0c

3/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/icon-box-element/

4/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/price-table-element/

5/ https://xstore.8theme.com/portfolio/ – [portfolio] shortcode.

6/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/gallery-element/

7/ https://elementor.com/help/section-background-video-options/

8/ https://elementor.com/help/accordion-widget/

9/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-list-element/

10/ https://elementor.com/help/counter-widget/

11/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/marquees-element/

12/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/modal-popup/

13/ https://elementor.com/help/shape-divider/

14/ https://elementor.com/help/gradient-background/

15/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-categories-element/

16/ Brands Carousel element is available.

You can post your requests on https://www.8theme.com/taskboard/ or contact Customization Service – https://www.8theme.com/account/#etheme_customization_panel

Kind Regards,
8theme team

#375382 Copied In reply to: Are these certain elements avaialble on X-Store?

Rose Tyler

Support staff

December 1, 2023 at 10:22

Hello, GTP,

1/ Yes, provide URL of your site, and we will guide you depending on the settings on the site.

2/ Only in case you are using our new Archive page builder, then you will be able to create different templates (with different content) for different categories.

Kind Regards,
8theme team

#375380 Copied In reply to: Shop page filters and the way it appears/editing

Rose Tyler

Support staff

December 1, 2023 at 10:19

Hello, Mirko,

Done.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
8theme team

#375379 Copied In reply to: Sticky cart when select an option it disappears

Rose Tyler

Support staff

December 1, 2023 at 09:45

Hello, Mirko,

You can update the theme, but do not delete this code yet – https://prnt.sc/sg1JAUti8IQS

Kind Regards,
8theme team

#375371 Copied In reply to: Variation swatches out of stock working on shop page but not on single product

Rose Tyler

Support staff

December 1, 2023 at 09:43

Hello, Mirko,

You can update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , the sticky cart should be fine. Please test and let us know.

Kind Regards,
8theme team

#375370 Copied In reply to: Sticky cart when select an option it disappears

Rose Tyler

Support staff

December 1, 2023 at 09:41

Hello, PAC,

It is because the content of the post was created using WPBakery https://prnt.sc/QZYQgDXBfH6U
WPBakery and Elementor are page builders, so they may conflict with each other and it is not recommended to use 2 editors together.
As a workaround, we added an Excerpt for the post manually here – https://prnt.sc/rra8Tqx2V4jd , the result – https://prnt.sc/VQVtXc70b0IU

Kind Regards,
8theme team

#375369 Copied In reply to: Live Paste feature is not allowed right now, because you didn’t copy any section before.

Rose Tyler

Support staff

December 1, 2023 at 09:31

Hello, GTP,

We appreciate your prompt response.

Header Builder > My account > Content type > None.

Kind Regards,
8theme team

#375368 Copied In reply to: How to edit the sign in/sign up page?

Rose Tyler

Support staff

December 1, 2023 at 09:26

Hello, SofiaTaz,

Thank you for getting in touch with us.

Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#375366 Copied In reply to: WAVE aria-labelledby or aria-describedby issue on variable products

Rose Tyler

Support staff

December 1, 2023 at 08:12

Hello, @Slavomir,

Thank you for getting in touch with us.

You can use the Pro Elements plugin – https://proelements.org/ or put widgets back, as we can see you removed them from the sidebar, and provide us with FTP access, we will check what can be done to help you.

Best regards,
The 8Theme Team

#375357 Copied In reply to: Problem with filters color and size options on mobile dont show

Rose Tyler

Support staff

November 30, 2023 at 18:14

Hello, PAC,

We appreciate your prompt response.

Please provide the correct credentials – https://prnt.sc/L7dLJLjBZQ33

Kind Regards,
8theme team

#375339 Copied In reply to: Live Paste feature is not allowed right now, because you didn’t copy any section before.

Rose Tyler

Support staff

November 30, 2023 at 17:07

Hello, PAC,

We can’t check your site due to Country block. Please unlock the site for Ukraine and provide temporary wp-admin access.

Kind Regards,
8theme team

#375331 Copied In reply to: Live Paste feature is not allowed right now, because you didn’t copy any section before.

Rose Tyler

Support staff

November 30, 2023 at 17:02

Hello, Mirko,

The code was deleted, you can simply update the theme and the stock status should be fine.

Kind Regards,
8theme team

#375330 Copied In reply to: quantity of stock product left not showing

Rose Tyler

Support staff

November 30, 2023 at 16:51

Hello, PAC,

Thank you for getting in touch with us.

Please download the template by this link – https://we.tl/t-HCL67yy2kq
Edit a page > and import this template.
https://elementor.com/help/template-library/

Kind Regards,
8theme team

#375325 Copied In reply to: Live Paste feature is not allowed right now, because you didn’t copy any section before.

Rose Tyler

Support staff

November 30, 2023 at 16:45

Hello, Mirko,

Please check now https://prnt.sc/zjqmhKmPlH-p ( https://prnt.sc/yxa7_K6cnteH ).

Kind Regards,
8theme team

#375324 Copied In reply to: quantity of stock product left not showing

Rose Tyler

Support staff

November 30, 2023 at 16:35

Hello, Mirko,

Please provide the URL.

Kind Regards,
8theme team

#375322 Copied In reply to: quantity of stock product left not showing

Rose Tyler

Support staff

November 30, 2023 at 16:33

Hello, GTP,

Dashboard > Pages > you should be able to find My account page, if there is no this page, create a new page and add [woocommerce_my_account] shortcode, then edit settings, for example, enable registration via WooCommerce settings – https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/
https://woo.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

Kind Regards,
8theme team

#375321 Copied In reply to: How to edit the sign in/sign up page?

Rose Tyler

Support staff

November 30, 2023 at 16:28

Hello, @GTP,

I can’t say for sure if and when this will be done, please post requests to our dev team via this page https://www.8theme.com/taskboard/

Best regards,
The 8Themes Team

#375318 Copied In reply to: Questions about hotspots features?

Rose Tyler

Support staff

November 30, 2023 at 16:10

Hello, Mirko,

Done – https://prnt.sc/h9WPgVqh6i2U > https://prnt.sc/pvD7j66PPmV9

Kind Regards,
8theme team

Please contact administrator
for this information.

#375317 Copied In reply to: quantity of stock product left not showing

Rose Tyler

Support staff

November 30, 2023 at 16:04

Hello, @Jeeni Criscenzo,

It seems was a cache issue.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#375315 Copied In reply to: Updating this theme continues to be a nightmare

Rose Tyler

Support staff

November 30, 2023 at 15:58

Hello, Mirko,

Do you mean a variable product?

Please describe the desired result in more detail.

Kind Regards,
8theme team

#375313 Copied In reply to: quantity of stock product left not showing

Rose Tyler

Support staff

November 30, 2023 at 15:56

Hello, @Jeeni Criscenzo,

Dashboard > Updates > we clicked on “Check again.” and updated XStore without any problem.

Kind Regards,
8theme team

#375312 Copied In reply to: Updating this theme continues to be a nightmare

Rose Tyler

Support staff

November 30, 2023 at 15:50

Hello, Mirko,

“but on single is green.” – yes, and can be changed https://prnt.sc/i4NU4wt72XdM > https://prnt.sc/1VpOqteN76hO

Kind Regards,
8theme team

#375310 Copied In reply to: quantity of stock product left not showing

Rose Tyler

Support staff

November 30, 2023 at 15:48

Hello, GTP,

“Thanks for the screenshot, so this will just show the timer on the shop page, other pages – and will not show on the actual product page?” – yes.

You’re welcome!

Kind Regards,
8theme team

#375309 Copied In reply to: How to add timers over images/blocks?
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Viewing 12,030 results - 12,001 through 12,030 (of 68,227 total)

Viewing 30 posts - 12,001 through 12,030 (of 68,227 total)

← 1 2 3 … 400 401 402 … 2,273 2,274 2,275 →

Forum Replies Created

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