Hello, @Natali,
Thank you for getting in touch with us.
Please try to add the following code to your child-theme/functions.php:
add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);
Best Regards,
The 8Theme Team
Hello, @Natali,
Thank you for getting in touch with us.
Please try to add the following code to your child-theme/functions.php:
add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);
Best Regards,
The 8Theme Team
Hello, Kose,
Thank you for contacting us and for using XStore.
We did not test such plugins with our theme officially, so can’t give you a solid recommendation. You may contact the support of WooCommerce to get advice – https://wordpress.org/support/plugin/woocommerce/
If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, @Jared,
You’re welcome!
Best Regards,
8Theme’s Team
Hello, Sophie,
Thank you for getting in touch with us.
Please provide temporary wp-admin access, so we can check your settings.
Thank you for your cooperation and we look forward to hearing from you soon.
Yours Sincerely,
8Themes Team.
Dear Blubein,
Thank you for getting in touch with us.
Please go to XStore Builders https://www.8theme.com/documentation/documentation/xstore-builders/xstore-builders-getting-started/ > click on Cart or Checkout Builder, remove the default shortcode from page content, and add our Cart or Checkout element, then change settings depending on your needs.
Kind Regards,
8theme team
Hello, Jalal,
Thank you for getting in touch with us.
Please check this plugin – https://wordpress.org/plugins/insert-headers-and-footers/
Kind Regards,
8theme team
Hello, @coffeedog,
Sorry, but your answer is unclear to us. Please describe in more detail.
Do you use an additional plugin for this?
Please do test how the personal pick up works when the default WooCommerce theme – Storefront is activated.
Kind Regards,
8theme team
Hello, TimN2408,
Thank you for contacting us and for using XStore.
LazyLoad may come from an additional plugin, for example, cache plugin, on your site, please check it.
What exactly images do you mean, please provide screenshots. You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.
Kind Regards,
8theme team
Hello, Leeto,
We appreciate your prompt response.
Please check the product page now, the table is visible. We’ve disabled the Single Product Builder (Theme Options > WooCommerce).
According to your choice to use the Single Product Builder, there is a fully different structure of actions. Most of them are coming from XStore theme/XStore Core. So that default woocommerce actions will not work normally, because if they would then there could not be such customizable options to use for the builder.
List of actions:
etheme_woocommerce_template_single_title
etheme_woocommerce_template_single_rating
etheme_woocommerce_template_single_price
etheme_woocommerce_template_single_excerpt
etheme_woocommerce_template_single_add_to_cart
etheme_woocommerce_template_single_meta
etheme_woocommerce_template_woocommerce_breadcrumb
woocommerce_share
etheme_woocommerce_template_single_sharing
etheme_woocommerce_show_product_images
etheme_woocommerce_output_product_data_tabs
etheme_woocommerce_output_upsell_products
etheme_woocommerce_output_cross_sells_products
etheme_woocommerce_output_related_products
etheme_product_single_size_guide
etheme_product_single_size_guide
etheme_product_single_button
etheme_product_single_widget_area_01
etheme_product_single_custom_html_01
etheme_product_single_custom_html_02
etheme_product_single_custom_html_03
etheme_product_single_additional_custom_block
etheme_product_single_product_description
etheme_product_single_wishlist
etheme_product_single_compare
Please contact support of the plugin and ask if there is anything they can sagest.
Or maybe they have a shortcode that can be used.
Kind Regards,
8theme team
Hello, Menichetti,
Thank you for your response.
The problem on your site can be caused by an additional plugin, to check this, you need to do the next test:
– go to Dashboard > Plugins > select all plugins, except these – https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins and disable them – https://prnt.sc/qau2Iynnj2tA, then test if the problem persists. Let us know the result.
In case the problem is independent of plugins, please provide temporary wp-admin access, so we can take a closer look.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Kind Regards,
8theme team
Hello, Menichetti,
Thank you for getting in touch with us.
Good morning! We hope this message finds you well.
Thank you for reaching out to us with your query regarding activating reviews on your products. We would be happy to assist you with this.
To enable reviews on your products, please follow these steps:
1. Log in to your website’s dashboard.
2. Navigate to the ‘Products’ section and select the product you wish to enable reviews for.
3. Scroll down to the ‘Product Data’ panel.
4. Click on the ‘Advanced’ tab within the panel.
5. You will find an option labeled ‘Enable reviews’. Please ensure that the checkbox next to this option is ticked.
6. After checking the box, remember to save your changes by clicking the ‘Update’ button on the top right-hand side of the page.
Once you have completed these steps, reviews should be activated for the selected product. Customers will now be able to leave their feedback and rate your products accordingly.
Read more – https://woo.com/document/product-reviews/
If you encounter any issues or have further questions, please do not hesitate to contact us. We are here to help you ensure that your online store runs smoothly.
Kind Regards,
8theme team
Hello, GTP,
Thank you for contacting us and for using XStore.
1/ Here are examples – https://xstore.8theme.com/elementor/demos/minimal-fashion02/media-carousel-element/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/products-element/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/slides-element/
2/ We don’t have a special element to create such tables. So, the workaround could be:
– Using custom HTML block with custom HTML structure + custom CSS to implement that or use
– Use Elementor https://xstore.8theme.com/elementor/demos/organic01/delivery-price/ https://gyazo.com/d25ef2451a10045ec22c0b30451d2e0c
3/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/icon-box-element/
4/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/price-table-element/
5/ https://xstore.8theme.com/portfolio/ – [portfolio] shortcode.
6/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/gallery-element/
7/ https://elementor.com/help/section-background-video-options/
8/ https://elementor.com/help/accordion-widget/
9/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-list-element/
10/ https://elementor.com/help/counter-widget/
11/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/marquees-element/
12/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/modal-popup/
13/ https://elementor.com/help/shape-divider/
14/ https://elementor.com/help/gradient-background/
15/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-categories-element/
16/ Brands Carousel element is available.
You can post your requests on https://www.8theme.com/taskboard/ or contact Customization Service – https://www.8theme.com/account/#etheme_customization_panel
Kind Regards,
8theme team
Hello, GTP,
1/ Yes, provide URL of your site, and we will guide you depending on the settings on the site.
2/ Only in case you are using our new Archive page builder, then you will be able to create different templates (with different content) for different categories.
Kind Regards,
8theme team
Hello, Mirko,
Done.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
8theme team
Hello, Mirko,
You can update the theme, but do not delete this code yet – https://prnt.sc/sg1JAUti8IQS
Kind Regards,
8theme team
Hello, Mirko,
You can update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , the sticky cart should be fine. Please test and let us know.
Kind Regards,
8theme team
Hello, PAC,
It is because the content of the post was created using WPBakery https://prnt.sc/QZYQgDXBfH6U
WPBakery and Elementor are page builders, so they may conflict with each other and it is not recommended to use 2 editors together.
As a workaround, we added an Excerpt for the post manually here – https://prnt.sc/rra8Tqx2V4jd , the result – https://prnt.sc/VQVtXc70b0IU
Kind Regards,
8theme team
Hello, GTP,
We appreciate your prompt response.
Header Builder > My account > Content type > None.
Kind Regards,
8theme team
Hello, SofiaTaz,
Thank you for getting in touch with us.
Private Content.
Kind Regards,
8theme team
Hello, @Slavomir,
Thank you for getting in touch with us.
You can use the Pro Elements plugin – https://proelements.org/ or put widgets back, as we can see you removed them from the sidebar, and provide us with FTP access, we will check what can be done to help you.
Best regards,
The 8Theme Team
Hello, PAC,
We appreciate your prompt response.
Please provide the correct credentials – https://prnt.sc/L7dLJLjBZQ33
Kind Regards,
8theme team
Hello, PAC,
We can’t check your site due to Country block. Please unlock the site for Ukraine and provide temporary wp-admin access.
Kind Regards,
8theme team
Hello, Mirko,
The code was deleted, you can simply update the theme and the stock status should be fine.
Kind Regards,
8theme team
Hello, PAC,
Thank you for getting in touch with us.
Please download the template by this link – https://we.tl/t-HCL67yy2kq
Edit a page > and import this template.
https://elementor.com/help/template-library/
Kind Regards,
8theme team
Hello, Mirko,
Please check now https://prnt.sc/zjqmhKmPlH-p ( https://prnt.sc/yxa7_K6cnteH ).
Kind Regards,
8theme team
Hello, Mirko,
Please provide the URL.
Kind Regards,
8theme team
Hello, GTP,
Dashboard > Pages > you should be able to find My account page, if there is no this page, create a new page and add [woocommerce_my_account] shortcode, then edit settings, for example, enable registration via WooCommerce settings – https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/
https://woo.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Kind Regards,
8theme team
Hello, @GTP,
I can’t say for sure if and when this will be done, please post requests to our dev team via this page https://www.8theme.com/taskboard/
Best regards,
The 8Themes Team
Hello, Mirko,
Done – https://prnt.sc/h9WPgVqh6i2U > https://prnt.sc/pvD7j66PPmV9
Kind Regards,
8theme team
Hello, @Jeeni Criscenzo,
It seems was a cache issue.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team