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Sticky cart when select an option it disappears

This topic has 22 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by mirko

mirko

Participant

November 19, 2023 at 09:39

Hi i ve got a problem with sticky cart, so when i try to select an option with variable product it’ disapper so it’s impossible to complete the buying.
I m telling in advance that i use the new single product builder with elementor. The products which i made a try was the proteine vb 104 elite

Please, contact administrator
for this information.

#374117 Copied Theme version: 9.2.3

21 Answers

mirko

Participant

November 19, 2023 at 09:45

Sviluppo.nutristorm.it

The website

#374119 Copied

Rose Tyler

Support staff

November 20, 2023 at 17:36

Hello, Mirko,

Thank you for reaching out and for choosing XStore for your website needs.

We are pleased to inform you that a new update is scheduled to be released within the next 1-3 days. We kindly ask that you update your XStore theme once the new version is available.

Should you require further assistance after the update, please do not hesitate to contact us. We are here to help ensure that your experience with XStore is smooth and satisfactory.

Kind Regards,
8theme team

#374210 Copied

mirko

Participant

November 20, 2023 at 19:32

I ve made the update to the new released but nothing changed, please help me to find out the problem.

Mirko

#374228 Copied

mirko

Participant

November 21, 2023 at 11:16

A link that shows you the problem im talking about.

Please contact administrator
for this information.

#374282 Copied

Rose Tyler

Support staff

November 21, 2023 at 16:08

Hello, Mirko,

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#374327 Copied

mirko

Participant

November 21, 2023 at 17:12

Perfect many Thaks just waiting you to get back to me.

Mirko

#374341 Copied

Rose Tyler

Support staff

November 22, 2023 at 08:52

Hello, Mirko,

We are pleased to inform you that we have successfully implemented custom code within your child theme https://prnt.sc/ZUraC9A4p4-M. We kindly request that you clear your cache and proceed to evaluate the functionality.

Should the results meet your satisfaction, we will proceed with integrating this solution into the forthcoming theme update.

We appreciate your cooperation and look forward to your feedback.

Kind Regards,
8theme team

#374373 Copied

mirko

Participant

November 22, 2023 at 09:12

Hi i had a look it works fine on variable product, but doesn’t show up at all on single product.

Here the link of the product

Please contact administrator
for this information.

#374375 Copied

Rose Tyler

Support staff

November 22, 2023 at 10:27

Hello, Mirko,

Thank you for your response.

Please clear cache and check now.

Kind Regards,
8theme team

#374392 Copied

mirko

Participant

November 22, 2023 at 13:26

Perfectly working now as i should, the only thing i ve noticed that on right top of the product there where product related shown now nothing is showing anymore, give you a pics to make you understand better.

Please contact administrator
for this information.

#374414 Copied

mirko

Participant

November 22, 2023 at 13:39

Also this element missing

Please contact administrator
for this information.

#374416 Copied

Rose Tyler

Support staff

November 22, 2023 at 14:52

Hello, Mirko,

We appreciate your prompt response.

Please check it now.

Kind Regards,
8theme team

#374427 Copied

mirko

Participant

November 22, 2023 at 14:59

Now everything works, tah’s been brilliant from you, many thanks. 🙏

#374429 Copied

Rose Tyler

Support staff

November 22, 2023 at 15:12

Hello, Mirko,

Thank you for your test and for the response!

Kind Regards,
8theme team

#374430 Copied

mirko

Participant

November 22, 2023 at 15:38

Thanks to you, now should i wait the update!? Should i cancel any code??!

#374436 Copied

Rose Tyler

Support staff

November 22, 2023 at 15:43

Hello, Mirko,

Yes, please wait for the update, once your question will be added like https://prnt.sc/-yw-CEJk0nSC https://xstore.8theme.com/update-history/ , you will be able to delete this code https://prnt.sc/s4KaiyhNFAT3 from child-theme/functions.php

Kind Regards,
8theme team

#374438 Copied

mirko

Participant

November 30, 2023 at 18:04

Has the update not come yet??

#375338 Copied

Rose Tyler

Support staff

December 1, 2023 at 09:43

Hello, Mirko,

You can update the theme https://xstore.helpscoutdocs.com/article/63-theme-update , the sticky cart should be fine. Please test and let us know.

Kind Regards,
8theme team

#375370 Copied

mirko

Participant

December 1, 2023 at 09:46

If it has been fixed could you please for me delete the code, that have been previously added while theme got the right update. Thanks

https://prnt.sc/s4KaiyhNFAT3

Best regards

Mirko

#375373 Copied
Tagged: cart disappearing fixes, sticky cart solutions, woocommerce sticky cart, woocommerce templates, wordpress cart issues, wordpress e-commerce solutions
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Sticky cart when select an option it disappears

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