Hello, Kristofair8306,

Thank you for reaching out to us with your concern. We apologize for the inconvenience you are experiencing.

Please be informed that the following patch is available to resolve the issue: https://prnt.sc/StJjkYFFQ_u2

Kind Regards,
8theme team

Hello, Francesco,

Thank you for contacting us and for using XStore.

For assistance with modifying the logo and other header elements on the Home page, we recommend referring to the following guide in our documentation: https://www.8theme.com/documentation/xstore/woocommerce/product-images/.

To make these changes, please navigate to the Header Builder, select Multiple Headers, and proceed to edit the Header for the Front page at this link: https://prnt.sc/x83g9LV0M8K8

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello, Ricardo,

Thank you for reaching out to us with your query regarding the Advanced Calculator Element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/advanced-calculator-element/

You can copy examples from our demo to your site – https://www.8theme.com/documentation/docs/elementor-live-copy-option/
The settings are few and straightforward in terms of understanding and usage; therefore, we have not yet created separate documentation for this component.

Should you wish to enhance the functionality of this element and introduce new configurations, please submit a request to our development team on this page – https://www.8theme.com/taskboard/

Thank you for your cooperation and understanding.

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us with your concern regarding the Live Paste feature.

We wish to inform you that changes have been implemented on our server and the problem is fixed.
Should you continue to experience any issues, it is likely that the problem lies with your server rather than the feature itself. We kindly request that you reach out to your hosting provider’s support service for further assistance.

Additionally, could you please specify which particular element or page you are looking to import? We are prepared to send you a file for the template import.

Kind Regards,
8theme team

Hello, Enjin,

Thank you for contacting us and for using XStore.

We kindly request that you review the following topic for further information: https://www.8theme.com/topic/email-builder-templates-no-option-to-set-a-specific-font-type/

Kind Regards,
8theme team

Hello, Tạ Xuân Thanh,

Private Content

Kind Regards,
8theme team

Hello, Weblike PRO,

We trust this message finds you well.

Should you possess an active Elementor Pro license, rest assured that you stand to benefit from this situation. We anticipate no disruptions to your current setup.

For a seamless transition, please navigate to your WordPress Dashboard, proceed to the ‘Plugins’ section, deactivate the specified plugin, and subsequently install and activate the alternative plugin as required.

We appreciate your cooperation and are here to assist should you require further support.

Kind Regards,
8theme team

Hello, Razr1911,

Thank you for contacting us and for sharing your solution here.

Another solution can be downloading elementor.php file by this link https://we.tl/t-QsVd4NCNlD and re-uploading it into xstore/framework/compatibility folder via FTP.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Ziga32,

We appreciate you taking the time to inform us.

Kind Regards,
8theme team

Hello,

We hope this message finds you well.

We would like to inquire if you wish to remove the following element from your website’s header: https://prnt.sc/q-2hjqbS2lvc.

Should you choose to proceed with the removal, please navigate to the “Header Builder” and select the option to edit the content of the connection block.

We appreciate your attention to this matter and are here to assist you with any further questions or concerns you may have.

Kind Regards,
8theme team

Hello, Ziga32,

We appreciate your prompt response.

Regrettably, the option you are seeking is not available. As illustrated in the screenshot provided (https://prnt.sc/kWWwRLb6EN5w), the text appears within a single heading element.

However, if you wish a developers team can personally assist you via customization service.
To get started, please follow this link to send your request with requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and a detailed estimate for the customization work will be prepeared. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with expert dev team.
Thank you for your cooperation and understanding – https://www.8theme.com/account/#etheme_customization_panel

Kind Regards,
8theme team

Hello, TheOne,

We appreciate your prompt response.

We are unable to replicate the issue on our testing platform:
before – https://prnt.sc/9FZihLO88IyL
add wednesday as day off – https://prnt.sc/sPwkYMYfCuu3
after – https://prnt.sc/TCNImhkRFjJO

We are reaching out to inquire whether you are experiencing the same issue with XStore on other websites.
Additionally, could you please confirm if you have a website that has no translation? This will help us determine if the problem is related to a translation error.

Kind Regards,
8theme team

Hello, TheOne,

We are grateful for your swift reply.

We kindly request that you review the recent addition to the code at your earliest convenience. The relevant line can be found here: https://prnt.sc/EOc8L7h4sHXd

Kind Regards,
8theme team

Hello, TheOne,

Please be advised that the stock status will be displayed if the product is marked as “Out of Stock” here https://prnt.sc/5NJalfcnem1G > https://prnt.sc/vv063bH1SkQu , or if the “Manage Stock” option is selected, in which case the text indicating “2 in stock” will be shown -https://prnt.sc/LFcODMTGQOu4
Should you select the ‘in stock’ option, please be advised that WooCommerce does not display this status by default.

Kind Regards,
8theme team

Hello, Tạ Xuân Thanh,

Thank you for contacting us and for using XStore.

1/ We kindly request that you insert the following code snippet into your theme settings. Navigate to Theme Options, then select Theme Custom CSS, and finally, Global Custom CSS:

.products-grid.row-count-4 .product-details .quantity-wrapper .button {
    font-size: 0;
}

2/ We suggest reviewing the discussion at the following link for further guidance: https://www.8theme.com/topic/edit-header-php-for-google-tag-manager/

Kind Regards,
8theme team