[Request for support] – I have 2 things that I need help with. The team can help me.

This topic has 9 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Tạ Xuân Thanh
    Tạ Xuân Thanh
    Participant
    December 5, 2023 at 13:43

    [Request for support] – I have 2 things that I need help with. The team can help me.
    1. Currently my shopping cart button is broken when entering https://dongho365.vn/shop/. Thank you for your help in correcting it for me.
    2. Please guide me how to install Google Tagmanager code on the website.
    This is my website: https://dongho365.vn/
    VERSION V.9.2.5

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2023 at 14:55

    Hello, Tạ Xuân Thanh,

    Thank you for contacting us and for using XStore.

    1/ We kindly request that you insert the following code snippet into your theme settings. Navigate to Theme Options, then select Theme Custom CSS, and finally, Global Custom CSS:

    .products-grid.row-count-4 .product-details .quantity-wrapper .button {
        font-size: 0;
    }

    2/ We suggest reviewing the discussion at the following link for further guidance: https://www.8theme.com/topic/edit-header-php-for-google-tag-manager/

    Kind Regards,
    8theme team

    Avatar: Tạ Xuân Thanh
    Tạ Xuân Thanh
    Participant
    December 6, 2023 at 02:53

    Hello Rose Tyler,
    I tried to do part 1 as you instructed. However, the error of shopping cart still cannot be resolved. Please help me check again.
    Thank you very much!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2023 at 08:56

    Hello, Tạ Xuân Thanh,

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Tạ Xuân Thanh
    Tạ Xuân Thanh
    Participant
    December 8, 2023 at 18:32

    Hello,
    The cart error at the link https://dongho365.vn/shop/ has now been fixed. However, I discovered that the same error also appeared in other product categories:
    https://dongho365.vn/product-category/dong-ho-deo-tay/
    https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-iw-carnival/
    https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-nam/
    https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-nu/
    https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-nu/dong-ho-nu-iw-carnival/
    Can’t fix it when adding the code you sent. Thank you for your further support!
    Thank you very much!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2023 at 08:39

    Hello, Tạ Xuân Thanh,

    Thank you for your response and links.

    Please change this code https://prnt.sc/zQy6dUosPtQ_ to:

    .products-grid.row-count-4 .product-details .quantity-wrapper .button,
    .products-grid.row-count-3 .product-details .quantity-wrapper .button {
        font-size: 0;
    }

    Kind Regards,
    8theme team

    Avatar: Tạ Xuân Thanh
    Tạ Xuân Thanh
    Participant
    December 11, 2023 at 09:22

    Chào bạn,
    Tôi đã sửa đoạn code thành:
    .products-grid.row-count-2 .product-details .quantity-wrapper .button,
    .products-grid.row-count-3 .product-details .quantity-wrapper .button,
    .products-grid.row-count-4 .product-details .quantity-wrapper .button,
    .products-grid.row-count-5 .product-details .quantity-wrapper .button,
    .products-grid.row-count-6 .product-details .quantity-wrapper .button {
    font-size: 0;
    }
    Hiện chế độ xem dạng lưới từ 2 cột đến 6 cột đã được khắc phục.
    Còn chế độ xem dạng danh sách thì vẫn bị lỗi. Nhờ bạn viết thêm giúp tôi phần code để khắc phục lỗi này ở dạng danh sách.
    Xin cám ơn!

    Avatar: Tạ Xuân Thanh
    Tạ Xuân Thanh
    Participant
    December 11, 2023 at 09:23

    Hello,
    I changed the code to:
    .products-grid.row-count-2 .product-details .quantity-wrapper .button,
    .products-grid.row-count-3 .product-details .quantity-wrapper .button,
    .products-grid.row-count-4 .product-details .quantity-wrapper .button,
    .products-grid.row-count-5 .product-details .quantity-wrapper .button,
    .products-grid.row-count-6 .product-details .quantity-wrapper .button {
    font-size: 0;
    }
    The grid view from 2 columns to 6 columns has now been fixed.
    The list view mode still has an error. Please help me write more code to fix this error in list form.
    Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2023 at 11:16

    Hello, Tạ Xuân Thanh,

    We appreciate your prompt response.

    We kindly request that you update the code as follows:

    .product-details .quantity-wrapper .button {
        font-size: 0 !important;
    }

    Kind Regards,
    8theme team

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