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Live copy not working , does not work on Microsoft edge as well

This topic has 16 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Rose Tyler

j

Participant

December 6, 2023 at 09:12

Live copy not working

Live Paste feature is not allowed right now, because you didn’t copy any section before. You can find nice looking sections here: https://xstore.8theme.com/widgets/

i tried with chrome, Microsoft edge, same outcome

clearing cache did not help too

#375849 Copied Theme version: 9.2.5

15 Answers

Rose Tyler

Support staff

December 6, 2023 at 09:54

Hello,

Thank you for reaching out to us with your concern regarding the Live Paste feature.

We wish to inform you that changes have been implemented on our server and the problem is fixed.
Should you continue to experience any issues, it is likely that the problem lies with your server rather than the feature itself. We kindly request that you reach out to your hosting provider’s support service for further assistance.

Additionally, could you please specify which particular element or page you are looking to import? We are prepared to send you a file for the template import.

Kind Regards,
8theme team

#375856 Copied

j

Participant

December 13, 2023 at 10:20

Hello, for now, could I have the template import for “Banner Mouse Tilt Effect” and all the testimonials template

Banner tilt effect – https://xstore.8theme.com/elementor/demos/minimal-fashion02/banner-element/

Testimonials – https://xstore.8theme.com/elementor/demos/minimal-fashion02/testimonials-element/

Thankyou so much

#376513 Copied

Rose Tyler

Support staff

December 13, 2023 at 11:51

Hello,

Thank you for getting in touch with us.

We kindly ask you to download the necessary files using the following link:
https://we.tl/t-U4hyStlzjZ

Kind Regards,
8theme team

#376524 Copied

j

Participant

December 14, 2023 at 02:59

How can i import the json files?
Thank you

#376606 Copied

Rose Tyler

Support staff

December 14, 2023 at 07:20

Hello,

Thank you for getting in touch with us.

Please refer to – https://elementor.com/help/template-library/
Proceed to Edit a page with Elementor > click here https://prnt.sc/iHXQvBHdv27Y and https://prnt.sc/3AjmqK0bZElY

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#376620 Copied

j

Participant

December 18, 2023 at 04:17

Hello, thank you. these are more of the template that i need.

Can send the entirety of each element i listed, except for 3), ill only need the team members. Thank you so much. Ive listed them in private content.

Please contact administrator
for this information.

#376942 Copied

Rose Tyler

Support staff

December 18, 2023 at 08:49

Hello,

Thank you for getting in touch with us.

We kindly request that you download the necessary files via the following link: https://we.tl/t-FxivhJClmA

Kind Regards,
8theme team

#376970 Copied

j

Participant

December 19, 2023 at 08:13

Hi, did not receive Blockquote’s element

#377084 Copied

Rose Tyler

Support staff

December 19, 2023 at 13:46

Hello,

We apologize for any inconvenience caused. We have identified an issue with the item in question and have escalated it to our technical support team for thorough investigation and resolution. We hope to include a fix in the upcoming theme update.
We kindly ask for your patience during this time.
Should you have any further questions or concerns, please feel free to contact us. Our support team is readily available to provide you with the assistance you require.

Kind Regards,
8theme team

#377144 Copied

j

Participant

December 21, 2023 at 09:59

Hello, why is the footer not reflecting correctly on my page?

its published and updated but on my webpage, the styling is completely not there, is there any bugs regarding this?

#377336 Copied

Rose Tyler

Support staff

December 21, 2023 at 10:10

Hello,

We kindly request that you furnish us with the URL of your website along with temporary administrative access credentials for the WordPress dashboard. This will enable us to review your settings thoroughly.

Thank you for your cooperation.

Kind Regards,
8theme team

#377341 Copied

j

Participant

January 9, 2024 at 03:38

Is individual page dummy content available?, it was deleted.
https://xstore.8theme.com/elementor/demos/sneakers/product/kanetyks-purple-bermuda/

possible to import the page by itself ?

#379169 Copied

Rose Tyler

Support staff

January 9, 2024 at 09:59

Hello,

Thank you for getting in touch with us.

Are you referring to a demonstration description of the product?

Kind Regards,
8theme team

#379207 Copied

j

Participant

January 10, 2024 at 02:53

hello, im referring to the entire page dummy content import. Am i able to just import that particular page

#379409 Copied

Rose Tyler

Support staff

January 10, 2024 at 08:47

Hello,

We would like to bring to your attention that the product page in question is a WooCommerce product https://xstore.8theme.com/elementor/demos/sneakers/product/kanetyks-purple-bermuda/ , not a default WordPress page.

The product page is composed of two main components:

1. The layout – We have provided the file for the layout, which can be imported through the following pathway: Theme Options > WooCommerce > Single Product Builder > Import/Export. You can download the layout file from this link: https://we.tl/t-76KPB1TLuD

2. The product description – In this instance, the description is a template created with Elementor. You can view the template at these URLs: https://prnt.sc/t7o1GhoLsCjQ and https://we.tl/t-uMr96SKAeD

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#379435 Copied
Tagged: fix woocommerce live copy, microsoft edge woocommerce issues, microsoft edge wordpress solutions, solving edge woocommerce problems, woocommerce live copy not working, wordpress template troubleshooting
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