Hello, Phoenixtalia,

Please accept our sincerest apologies if our previous response came across as impolite. We deeply regret any unintended rudeness in our communication.

Best Regards,
The 8Theme Team

Hello, Aulakh, Sam,

We hope this message finds you well.

Opened – https://www.8theme.com/topic/whitelables-issue-coming-up-please-check/

Best Regards,
8Theme’s Team

Hello, Corrado Zanetti,

Thank you for reaching out to us with your query.

WooCommerce > Settings > Products > Inventory > https://prnt.sc/S4F8TkkenWx3

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Ankit Khandelwal,

Thank you for reaching out to us with your concern.

Private Content

Best Regards,
8Theme’s Team

Hello, Filip K,

Could you disable this popup https://prnt.sc/5bntNFH7BbE7 ?

Best Regards,
8Theme’s Team

Hello, BeMa,

We appreciate your prompt response.

Please check your Shop page now.

We’ve cleared WooCommerce transients via WooCommerce > Tools.

Best regards,
The 8Theme Team

Hello, @Divorah,

You’re welcome!

Kind Regards,
8theme team

Hello, Phoenixtalia,

Thank you for getting in touch with us.

Please post different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ WPBakery plugin styles and scripts make the row full width, this is independent of our theme update. So, if these styles and scripts are still loading you see the boxed layout in Footer. We can’t speed up this process from the theme side. You can just enable the site loader to show the site once the page is fully loaded (Theme Options > General > site loader), and read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

2/ For information on how to register or deregister your XStore theme for live or staging websites, please consult the following article: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/. You have the capability to deactivate domains and activate new ones independently. In the event of a manual review, we can typically discern that the sites pertain to a single project based on their content. Should any questions arise during the review, we will reach out to you via email to address any issues. Please note that even after your support period has concluded, you are still welcome to contact us through the official contact form on this page: https://themeforest.net/user/8theme

3/ AMP plugin is activated, so read our docs to configure it – https://www.8theme.com/documentation/xstore/amp-plugin/ or disable the plugin.

We hope this information is helpful.

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us with your request.

Please navigate to XStore > Theme Options > Header Builder > Cart > Mini-Cart Promo Message > edit content of Text tab.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Grace Chen,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

https://prnt.sc/_r9SOkjcbo70 – the memory error is not fixed yet.

Your current value is 256 MB https://prnt.sc/_8Xdn8_SgM6Z , but “Allowed memory size of 268435456 bytes exhausted (tried to allocate 10489856 bytes) ” = 268.435456MB + 10.489856MB , so please increase your current value.

Warm regards,
The 8Theme Team

Hello, Niddy,

Thank you for reaching out to us with your query.

1/ There is no such option, unfortunately.

2/ H1 / H2 / H3 / H4 / H5 can be configured via Elementor Site Settings > Typography, or using Custom CSS code.
We did not add settings to manage font-size for the headings because the general option for every heading is not suitable for design in some cases.
You can change the size of the headings using custom CSS (Theme Options > Custom CSS)

body {
    --h1-size-proportion: 2.5714;
    --h2-size-proportion: 1.7142;
    --h3-size-proportion: 1.7142;
    --h4-size-proportion: 1.2857;
    --h5-size-proportion: 1;
    --h6-size-proportion: 0.8571;
}

Increase the value of the size-proportion according to your needs. h tags size is the calculation of the 1rem* size-proportion variable.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

We are writing to inquire if the memory error has been resolved. It is essential for the proper functioning of the plugins.

Thank you for your attention to this matter.

Warm regards,
The 8Theme Team

Hello, Red8,

We appreciate your prompt response.

Please add the next code in Theme Options > Theme custom CSS > Global:

body .etheme-sticky-panel.outside {
    opacity: 1;
    visibility: visible;
    -webkit-transform: none;
    transform: none;
}

Kind Regards,
8theme team

Hello, Martin,

Please watch these videos of how to work with translation files via Dashboard – https://youtu.be/WYBlzdJs5PU?feature=shared https://youtu.be/Ogeqaa4SZV0?feature=shared https://youtu.be/eiEFKuNtCFM?feature=shared

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team