Forum Replies Created

Viewing 30 posts - 8,371 through 8,400 (of 68,231 total)
1 2 3 … 279 280 281 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 09:17

    Hello, Muhammad Junaid,

    Thank you for reaching out to us with your query.

    Could you please inform us of the number of additional licenses you wish to purchase? We invite you to contact us via email at 8themes@gmail.com for further details and assistance.

    Best Regards,
    8Theme’s Team

    #391829 Copied In reply to: How much for the additional License For multisite
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 09:01

    Hello, Gbp,

    Thank you for contacting us and for using XStore.

    1/ https://prnt.sc/UQ9wrtToTEWg – this is the default WooCommerce tab. Please note that this tab may not be displayed if there is no content available to show. Еhe “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked).
    https://prnt.sc/u0I6XAXxvzVK – you need to enable reviews for products https://prnt.sc/aE-dTyzM4tSM > https://prnt.sc/ZHBdZ8zh1uni

    2/ To be able to edit the content of the description, go to Products in Dashboard > edit product > https://prnt.sc/aC_LPzH7EsQC

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #391827 Copied In reply to: single product tabs not showing more than 1 tab
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 08:51

    Hello, Ankit Khandelwal,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #391824 Copied In reply to: Regarding Headers setting are changes now
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 08:02

    Hello, Ankit Khandelwal,

    We appreciate your prompt response.

    1/ We’ve added custom CSS code on your site https://prnt.sc/Qh8HhdFCaRAD

    #header.sticky-on>[class*=header-wrapper]>.sticky:last-of-type, #header.sticky>[class*=header-wrapper]>.sticky-on:last-of-type>div {
    box-shadow: none !important;
}

    2/ We’ve changed the custom CSS code on your site to https://prnt.sc/LfKuqO1rk7Po Please check the result.

    Best Regards,
    8Theme’s Team

    #391818 Copied In reply to: Regarding Headers setting are changes now
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 07:46

    Hello, Phoenixtalia,

    Please accept our sincerest apologies if our previous response came across as impolite. We deeply regret any unintended rudeness in our communication.

    Best Regards,
    The 8Theme Team

    #391813 Copied In reply to: Page at footer doesn’t fit full width when refreshes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 07:43

    Hello, Valleros,

    You’re welcome!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #391812 Copied In reply to: How can I translate My account sidebar form?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 07:43

    Hello, Aulakh, Sam,

    We hope this message finds you well.

    Opened – https://www.8theme.com/topic/whitelables-issue-coming-up-please-check/

    Best Regards,
    8Theme’s Team

    #391811 Copied In reply to: can you reopen i accidentaly closed this topic ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 16:16

    Hello, Ankit Khandelwal,

    We’ve changed the settings on your site, please check.
    Currently, https://prnt.sc/tytLLDz3-ZSG – custom header works for single product pages, and the Default header is for all pages on the site.

    Best Regards,
    8Theme’s Team

    #391771 Copied In reply to: Regarding Headers setting are changes now
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 16:02

    Hello, Corrado Zanetti,

    Thank you for reaching out to us with your query.

    WooCommerce > Settings > Products > Inventory > https://prnt.sc/S4F8TkkenWx3

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #391768 Copied In reply to: Customize the Stock Status on product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 14:29

    Hello, Ankit Khandelwal,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #391757 Copied In reply to: Single Product Size Variation is not showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 14:29

    Hello, Ankit Khandelwal,

    Thank you for reaching out to us with your concern.

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #391756 Copied In reply to: Regarding Headers setting are changes now
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 12:29

    Hello, Ankit Khandelwal,

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #391749 Copied In reply to: Single Product Size Variation is not showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 11:42

    Hello, Filip K,

    Could you disable this popup https://prnt.sc/5bntNFH7BbE7 ?

    Best Regards,
    8Theme’s Team

    #391744 Copied In reply to: Cannot register my licence, register button Is not clickable
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 09:34

    Hello, Ankit Khandelwal,

    1/ Have you checked the Single Product Builder settings before posting a new question? Please do this next time. We’ve solved your request.

    2/ We’ve edited custom CSS code https://prnt.sc/sh5qoMZsxf_v Please check the result.

    Best Regards,
    8Theme’s Team

    #391730 Copied In reply to: Single Product Size Variation is not showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 09:10

    Hello, BeMa,

    We appreciate your prompt response.

    Please check your Shop page now.

    We’ve cleared WooCommerce transients via WooCommerce > Tools.

    Best regards,
    The 8Theme Team

    #391726 Copied In reply to: Product Category filter is not working in the main shop page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 09:07

    Hello,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #391725 Copied In reply to: serval bugs : image layout and shop filter
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 09:05

    Hello, @Divorah,

    You’re welcome!

    Kind Regards,
    8theme team

    #391724 Copied In reply to: when I click on the menu, the static menu page open
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 08:01

    Hello, Ankit Khandelwal,

    We appreciate your prompt response.

    We’ve done the following on your site:
    – activated variation swatches via Theme options;
    – added “Add to cart” element into single product page content via Theme Options > WooCommerce > Single Product Page builder, it is because swatches are a part of this element; at the same time, adding to cart is disabled because the Catalog mode is activated on your site;
    – changed Type for size attribute https://prnt.sc/Qf0U2M2YSX9d
    – changed Theme Options > Typography > body text color, and added custom CSS code https://prnt.sc/hFdDL9klFUG1
    – https://gyazo.com/8b3761ca53e0ab24a59ad79da49afe6c
    Results: https://prnt.sc/BEFdhQ1cK8j- https://prnt.sc/NvFrnOoTt48f

    We trust that the information provided will be of significant assistance to you.

    Best Regards,
    8Theme’s Team

    #391712 Copied In reply to: Single Product Size Variation is not showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 07:48

    Hello, Phoenixtalia,

    Thank you for getting in touch with us.

    Please post different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    1/ WPBakery plugin styles and scripts make the row full width, this is independent of our theme update. So, if these styles and scripts are still loading you see the boxed layout in Footer. We can’t speed up this process from the theme side. You can just enable the site loader to show the site once the page is fully loaded (Theme Options > General > site loader), and read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    2/ For information on how to register or deregister your XStore theme for live or staging websites, please consult the following article: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/. You have the capability to deactivate domains and activate new ones independently. In the event of a manual review, we can typically discern that the sites pertain to a single project based on their content. Should any questions arise during the review, we will reach out to you via email to address any issues. Please note that even after your support period has concluded, you are still welcome to contact us through the official contact form on this page: https://themeforest.net/user/8theme

    3/ AMP plugin is activated, so read our docs to configure it – https://www.8theme.com/documentation/xstore/amp-plugin/ or disable the plugin.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #391710 Copied In reply to: Page at footer doesn’t fit full width when refreshes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 07:11

    Hello, Smalameri,

    Thank you for reaching out to us with your query.

    Kindly proceed to modify the translation by navigating to Loco Translate, then selecting ‘Plugins’, and finally accessing the ‘XStore Core’ plugin.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #391704 Copied In reply to: How can this part be translated into the search page?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 07:08

    Hello,

    Thank you for reaching out to us with your request.

    Please navigate to XStore > Theme Options > Header Builder > Cart > Mini-Cart Promo Message > edit content of Text tab.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #391703 Copied In reply to: How to add custom text under cart widget
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 07:07

    Hello, Filip K,

    Thank you for reaching out to us.

    Please provide the URL of a page with the login form, because /wp-admin/ shows this popup https://prnt.sc/5bntNFH7BbE7 (what credentials can be used?)

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    #391702 Copied In reply to: Cannot register my licence, register button Is not clickable
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2024 at 07:03

    Hello, Grace Chen,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #391700 Copied In reply to: Entire header section disappears after I migrated to a new hosting, please help
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 16:23

    Dear @Mauricio,

    We are currently experiencing difficulties with logging into the system as the credentials we have seem to be incorrect. Could you please provide us with the correct login details at your earliest convenience?

    Thank you for your prompt attention to this matter.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #391681 Copied In reply to: PHP Fatal Error when activate Loco Translate
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 16:17

    Hello,

    https://prnt.sc/_r9SOkjcbo70 – the memory error is not fixed yet.

    Your current value is 256 MB https://prnt.sc/_8Xdn8_SgM6Z , but “Allowed memory size of 268435456 bytes exhausted (tried to allocate 10489856 bytes) ” = 268.435456MB + 10.489856MB , so please increase your current value.

    Warm regards,
    The 8Theme Team

    #391680 Copied In reply to: Wenn ich Pro Elements aktiviere, funktioniert Elementor nicht mehr. Aber ohne PRO Elements funktioni
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 16:07

    Hello, Derek0310,

    We appreciate your prompt response.

    Please provide FTP access, and our dev team will check this situation more deeply on your site.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #391678 Copied In reply to: Static Blocks not showing in WordPress menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 16:04

    Hello, Niddy,

    Thank you for reaching out to us with your query.

    1/ There is no such option, unfortunately.

    2/ H1 / H2 / H3 / H4 / H5 can be configured via Elementor Site Settings > Typography, or using Custom CSS code.
    We did not add settings to manage font-size for the headings because the general option for every heading is not suitable for design in some cases.
    You can change the size of the headings using custom CSS (Theme Options > Custom CSS)

    body {
    --h1-size-proportion: 2.5714;
    --h2-size-proportion: 1.7142;
    --h3-size-proportion: 1.7142;
    --h4-size-proportion: 1.2857;
    --h5-size-proportion: 1;
    --h6-size-proportion: 0.8571;
}

    Increase the value of the size-proportion according to your needs. h tags size is the calculation of the 1rem* size-proportion variable.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

    #391675 Copied In reply to: Can you reset all fonts sitewide including in blocks
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 15:49

    Hello, Ankit Khandelwal,

    Thank you for reaching out to us with your concern.

    Kindly furnish us with the URLs of the pages corresponding to your screenshots.

    Best Regards,
    8Theme’s Team

    #391673 Copied In reply to: Single Product Size Variation is not showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 15:38

    Hello,

    We are writing to inquire if the memory error has been resolved. It is essential for the proper functioning of the plugins.

    Thank you for your attention to this matter.

    Warm regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #391672 Copied In reply to: Wenn ich Pro Elements aktiviere, funktioniert Elementor nicht mehr. Aber ohne PRO Elements funktioni
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 14, 2024 at 14:21

    Hello, Safe Desires,

    Thank you for reaching out to us with your concerns regarding the variations swatches on your website. We understand how important it is for your product presentation to be consistent and visually appealing.

    1/ You can re-order elements while editing products – https://gyazo.com/77719c3680ec6698faa7f360f41c7585

    2/ This code was used to align products https://prnt.sc/7nfCLkoe-bJm , but when the new XStore Builders > Products Archive is activated, the code should be changed -https://prnt.sc/dcMwEaVNSyfG

    Best Regards,
    8Theme’s Team

    #391668 Copied In reply to: After latest update, Shop Page is no longer showing correctly
  • 1 2 3 … 279 280 281 … 2,273 2,274 2,275
    Viewing 8,400 results - 8,371 through 8,400 (of 68,231 total)
Viewing 30 posts - 8,371 through 8,400 (of 68,231 total)
1 2 3 … 279 280 281 … 2,273 2,274 2,275

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Lingerie Store – WordPress WooCommerce Theme
lazy-placeholder
Artmaxy Store – WordPress WooCommerce Theme
lazy-placeholder
Books Store – WordPress WooCommerce Theme
lazy-placeholder
Business 02 – WordPress WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Minimal Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Gym Store – WordPress WooCommerce Theme
lazy-placeholder
Animals Store – WooCommerce Theme
lazy-placeholder
Games Dark – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.