Hello,

Please go to Loco translate > Plugins > XStore AMP plugin > edit translations.

Best Regards,
8Theme’s Team

Hello Ishbak,

Please check next screenshots https://prnt.sc/QYFfqhD__Xv6 > https://prnt.sc/9XYUvd41Fzk2

Best Regards,
8Theme’s Team

Dear Bagwani,

Please post different questions via separate topics https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ Please go to XStore Builders > Header via Elementor > edit conditions and remove unused headers – https://prnt.sc/shOXLufbFmZW , for example https://prnt.sc/0slVM_K2yE9-
Currently, you have a few headers that were set for the entire site https://prnt.sc/RCcsupcTDico , this is incorrect and may cause conflicts, please check the conditions of your templates and make sure that only 1 template is set for the entire site.

2/ Different headers and footers can be set via the mentioned conditions.
Read more https://elementor.com/help/conditions/

There is no option to show one header template for the mobile version and a different one for the desktop version, you need to edit template content responsive settings, for example – https://prnt.sc/GD3xFTjfp_sa

3/ “Adding Carousel Line Above Main Header” – edit your header template, import a pre-build template, and combine from them the desired result by removing elements and editing settings.

4/ Please watch this video – https://youtu.be/LgzC4iK-j6A?feature=shared
If you want to discuss it further, please open up a separate thread https://www.8theme.com/forums/xstore-wordpress-support-forum/ to prevent misunderstanding in this conversation.

Yours Sincerely,
8Themes Team.

Hello IT-Spectrum,

Thank you for reaching out to us with your query.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello Mark,

You’re welcome and thank you for understanding!

Warm Regards,
The 8Theme Team

Hello Ishbak,

1/ We kindly request that you record a video of your actions to help us better understand your request. This will enable us to assist you more effectively.

2/ Private Content.

Best Regards,
8Theme’s Team

Hello Chandru,

Please try solutions from this topic https://www.8theme.com/topic/out-of-stock-label-change-to-sold-out/

Best Regards,
8Theme’s Team

Hello Chandru,

Thank you for reaching out to us with your query.

Please provide URL of page with this text.

Best Regards,
8Theme’s Team

Hello Ishbak,

Thank you for reaching out to us. We understand that you would like to add a direct product category link to the main navigation menu on your website. please read this article – https://www.8theme.com/documentation/docs/how-to-enable-product-categories-for-menus/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello JS7319,

Thank you for your prompt response. We apologize for the delay on our part.

Regarding your inquiry, if you are making changes that are not visible, it likely indicates a server-side issue. Therefore, we recommend that you contact your hosting provider and request them to implement the settings found at the following link: [XStore Theme Requirements](https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/). Once these adjustments have been made, please clear your cache https://prnt.sc/xHZB5Vg03NJv After these steps, everything should function correctly.

Best Regards,
8Theme’s Team

Hello Bighawaii,

We are pleased to learn that you have resolved the issue and appreciate you taking the time to share your experience here.

Best Regards,
8Theme’s Team

Hello @shopsangam,

Please provide a video of the problem and your actions, temporary wp-admin, and FTP access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello @shopsangam,

Thank you for your prompt response.

To determine whether an issue is related to the theme or not, please navigate to Appearance > Themes > Temporarily Activate Default WooCommerce Theme – Storefront.
In case the result is the same, it means you need to contact the woocommerce plugin support to get further assistance. Here is a link to the free support forum – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello Sam,

Thank you for reaching out to us with your queries.

1/ To assist you further, could you please provide the URL of the page along with a screenshot of the specific area where you would like to apply a padding-right of 15px?

2/ There is no option to remove the Menu tab from the Mobile menu, but we can try to help you using custom CSS code. Please provide the URL of the page where we will be able to see the menu exactly as on your screenshot.

Please edit conditions for header templates, currently, you have 2 headers for the entire site https://prnt.sc/SqIxhyEUVrKN which may create conflicts.

Best Regards,
8Theme’s Team

Hello Asmit Kumar Sah,

We would like to inform you that we have not tested the custom solution involving the use of a third-party plugin; therefore, we are unable to provide a definitive answer. Please note that such customization falls outside the scope of the basic support we offer.

Best Regards,
8Theme’s Team