Hello,
Thank you for using our theme!
1. Please see screenshot http://prntscr.com/evvs3o
2. http://prntscr.com/evw1x4 http://prntscr.com/evw21w
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
1. Please see screenshot http://prntscr.com/evvs3o
2. http://prntscr.com/evw1x4 http://prntscr.com/evw21w
Regards,
Rose Tyler.
Hello,
Please read this article https://developer.wordpress.org/reference/functions/get_filesystem_method/
You need to change FS_METHOD to Direct on your server because WordPress don’t have full access for reading, writing, modifying files.
Regards,
Rose Tyler.
Hello,
Please clear all cache on server, site, browser, and then check.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
Let us know the result.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please check it now.
Regards,
Rose Tyler.
Hello,
I’ve disabled Mastersileder, please use Revolution slider.
Go to Appearance > Setup Wizard and try it now. If you have a problem, provide a screenshot.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You can upload Size Guide img http://prntscr.com/evvbqd or add link in Product short description.
If you want to add link as on image, you need edit /wp-content/themes/legenda/woocommerce/content-single-product.php.
We recommend you to make changes in a child theme.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
Try to disable 3-rd party plugins. Then check.
Let us know the result and provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Please, provide wp-admin access in Private Content.
3 – Unfortunately, it is not possible.
5 – You can disable sidebar on the single product page in Theme Options.
Check QR widget settings http://prnt.sc/e52lha.
Regards,
Rose Tyler.
Hello,
I’ve installed required plugins and demo content. Please check.
Now you may import version you like.
Regards,
Rose Tyler.
Hello,
Sorry for the delay in answering.
Please wait we are checking.
Regards,
Rose Tyler.
Hello,
You’ll be able to move your dev site to client’s production domain and you won’t lose activation, but you should have individual license for the every client where you plan to use Royal, 1 project – 1 license.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Please, provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Please add this code in Theme Options > Custom css:
.woocommerce-checkout .step-title:after {
display: none;
}
Regards,
Rose Tyler.
Hello,
Done. Thank you for the notice.
Regards,
Rose Tyler.
Hello,
Please add this code in Custom css for mobile:
.single-product .woocommerce-message {
z-index: 2;
}
Regards,
Rose Tyler.
Hello,
Unfortunately, it can’t be changed using css code only, it requires modification in /woocommerce/archive-product.php file. If you have necessary skills you may try to edit them.
If you need help with additional customization contact WP-Kraken team.
Regards,
Rose Tyler.
Hello,
At first, you need check changes, what you made because now I see not our theme files on your site http://prnt.sc/evue6h.
Regards,
Rose Tyler.
Hello,
Please clarify us with more details about plugin works and provide screenshots.
We did not test the compatibility of our theme with this plugin.
In this case, you need contact with plugin authors and ask what hooks are used and we’ll try to implement it in our theme. Then provide us with wp-admin and FTP credentials in Private Content.
Regards,
Rose Tyler.
Hello,
The wp-admin credentials are incorrect http://prntscr.com/evui3z
Please check them.
Regards,
Rose Tyler.
Hello,
You can order it how you want, just move the categories items in Product->Categories (See screenshot: http://prntscr.com/agcdev) then navigate to Appeatance->Widgets->Shop Sidebar-> and change order by to Category Order. (http://prntscr.com/agcdmt)
Regards,
Rose Tyler.
Hello, @frmaninc,
You can find new plugin version https://www.8theme.com/download-plugins/page/2/.
Please, provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Please, add this code in Custom css:
.woocommerce-shipping-fields {
margin-top: 20%;
}
Regards,
Rose Tyler.
Hello,
You can add this code in Theme Options > Custom css for mobile:
.products-grid .product {
width: 50% !important;
}
Also, you can change white color of fixed header in Theme Options > Color Scheme > Fixed Header Text Color > Dark.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
Let us know the result.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.