Forum Replies Created

Viewing 30 posts - 65,641 through 65,670 (of 68,220 total)
1 2 3 … 2,188 2,189 2,190 … 2,272 2,273 2,274
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 10:11

    Hello,

    Please read this article https://developer.wordpress.org/reference/functions/get_filesystem_method/
    You need to change FS_METHOD to Direct on your server because WordPress don’t have full access for reading, writing, modifying files.

    Regards,
    Rose Tyler.

    #159944 Copied In reply to: Theme setup wizard does not work and not even the manual install!!!
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:47

    Hello,

    Please clear all cache on server, site, browser, and then check.

    Regards,
    Rose Tyler.

    #159938 Copied In reply to: Zoom only works when you load the page in landscape on ipad?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:42

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159936 Copied In reply to: Messy Shipping Text
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:41

    Hello,

    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    #159935 Copied In reply to: Certain pages unable to update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:37

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159930 Copied In reply to: Change 'Select Options' Button Text For Variable Products
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:37

    Hello,

    Please check it now.

    Regards,
    Rose Tyler.

    #159929 Copied In reply to: Changing top bar colour
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:25

    Hello,

    I’ve disabled Mastersileder, please use Revolution slider.
    Go to Appearance > Setup Wizard and try it now. If you have a problem, provide a screenshot.

    Regards,
    Rose Tyler.

    #159926 Copied In reply to: Theme setup wizard does not work and not even the manual install!!!
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:12

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159923 Copied In reply to: Can't get past billing checkout screen for logged in users
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:12

    Hello,

    You can upload Size Guide img http://prntscr.com/evvbqd or add link in Product short description.
    If you want to add link as on image, you need edit /wp-content/themes/legenda/woocommerce/content-single-product.php.
    We recommend you to make changes in a child theme.

    Regards,
    Rose Tyler.

    #159922 Copied In reply to: Adding text link on product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:07

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
    Try to disable 3-rd party plugins. Then check.
    Let us know the result and provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #159920 Copied In reply to: Stock management at product level is not working?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 09:04

    Hello,

    Please, provide wp-admin access in Private Content.
    3 – Unfortunately, it is not possible.
    5 – You can disable sidebar on the single product page in Theme Options.
    Check QR widget settings http://prnt.sc/e52lha.

    Regards,
    Rose Tyler.

    #159919 Copied In reply to: Small assist please
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:50

    Hello,

    I’ve installed required plugins and demo content. Please check.
    Now you may import version you like.

    Regards,
    Rose Tyler.

    #159917 Copied In reply to: Theme setup wizard does not work and not even the manual install!!!
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:36

    Hello,

    Sorry for the delay in answering.
    Please wait we are checking.

    Regards,
    Rose Tyler.

    #159915 Copied In reply to: Theme setup wizard does not work and not even the manual install!!!
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:26

    Hello,

    You’ll be able to move your dev site to client’s production domain and you won’t lose activation, but you should have individual license for the every client where you plan to use Royal, 1 project – 1 license.

    Regards,
    Rose Tyler.

    #159912 Copied In reply to: Activating Royal 3.0
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:24

    Hello,

    Thank you for using our theme!
    Please, provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #159911 Copied In reply to: Header Configuration
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:18

    Hello,

    Please add this code in Theme Options > Custom css:

    .woocommerce-checkout .step-title:after {
    display: none;
}

    Regards,
    Rose Tyler.

    #159909 Copied In reply to: Line in Checkout Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:16

    Hello,

    Done. Thank you for the notice.

    Regards,
    Rose Tyler.

    #159908 Copied In reply to: Please update Essential Grid in Plugins Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:14

    Hello,

    Please add this code in Custom css for mobile:

    .single-product .woocommerce-message {
    z-index: 2;
}

    Regards,
    Rose Tyler.

    #159906 Copied In reply to: View Basket not working on mobile devices
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:07

    Hello,

    Unfortunately, it can’t be changed using css code only, it requires modification in /woocommerce/archive-product.php file. If you have necessary skills you may try to edit them.
    If you need help with additional customization contact WP-Kraken team.

    Regards,
    Rose Tyler.

    #159904 Copied In reply to: Full Wide Category Header with Sidebar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 08:01

    Hello,

    At first, you need check changes, what you made because now I see not our theme files on your site http://prnt.sc/evue6h.

    Regards,
    Rose Tyler.

    #159903 Copied In reply to: Zoom only works when you load the page in landscape on ipad?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:58

    Hello,

    Please clarify us with more details about plugin works and provide screenshots.
    We did not test the compatibility of our theme with this plugin.
    In this case, you need contact with plugin authors and ask what hooks are used and we’ll try to implement it in our theme. Then provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Rose Tyler.

    #159902 Copied In reply to: Woocommerce Memberships Plugin
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:46

    Hello,

    The wp-admin credentials are incorrect http://prntscr.com/evui3z
    Please check them.

    Regards,
    Rose Tyler.

    #159901 Copied In reply to: Breadcrumbs Background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:44

    Hello,

    You can order it how you want, just move the categories items in Product->Categories (See screenshot: http://prntscr.com/agcdev) then navigate to Appeatance->Widgets->Shop Sidebar-> and change order by to Category Order. (http://prntscr.com/agcdmt)

    Regards,
    Rose Tyler.

    #159900 Copied In reply to: order in category listing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:40

    Hello, @frmaninc,

    You can find new plugin version https://www.8theme.com/download-plugins/page/2/.
    Please, provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #159899 Copied In reply to: when updating product variations error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:21

    Hello,

    Please, add this code in Custom css:

    .woocommerce-shipping-fields {
    margin-top: 20%;
}

    Regards,
    Rose Tyler.

    #159897 Copied In reply to: Messy Shipping Text
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:19

    Hello,

    You can add this code in Theme Options > Custom css for mobile:

    .products-grid .product {
    width: 50% !important;
}

    Also, you can change white color of fixed header in Theme Options > Color Scheme > Fixed Header Text Color > Dark.

    Regards,
    Rose Tyler.

    #159896 Copied In reply to: Mobile View
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:03

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159894 Copied In reply to: Fixed navigation – text color & how to add text to Top bar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:02

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    #159893 Copied In reply to: Question Run Webshop
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:00

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159891 Copied In reply to: Update Failed Royal Theme 3.0.1
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 15:24

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159806 Copied In reply to: Paypal Express doesnt show?
  • 1 2 3 … 2,188 2,189 2,190 … 2,272 2,273 2,274
    Viewing 65,670 results - 65,641 through 65,670 (of 68,220 total)
Viewing 30 posts - 65,641 through 65,670 (of 68,220 total)
1 2 3 … 2,188 2,189 2,190 … 2,272 2,273 2,274

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