Forum Replies Created

Viewing 30 posts - 65,671 through 65,700 (of 68,230 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:58

    Hello,

    Please clarify us with more details about plugin works and provide screenshots.
    We did not test the compatibility of our theme with this plugin.
    In this case, you need contact with plugin authors and ask what hooks are used and we’ll try to implement it in our theme. Then provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:46

    Hello,

    The wp-admin credentials are incorrect http://prntscr.com/evui3z
    Please check them.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:44

    Hello,

    You can order it how you want, just move the categories items in Product->Categories (See screenshot: http://prntscr.com/agcdev) then navigate to Appeatance->Widgets->Shop Sidebar-> and change order by to Category Order. (http://prntscr.com/agcdmt)

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:40

    Hello, @frmaninc,

    You can find new plugin version https://www.8theme.com/download-plugins/page/2/.
    Please, provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:21

    Hello,

    Please, add this code in Custom css:

    .woocommerce-shipping-fields {
        margin-top: 20%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:19

    Hello,

    You can add this code in Theme Options > Custom css for mobile:

    .products-grid .product {
        width: 50% !important;
    }

    Also, you can change white color of fixed header in Theme Options > Color Scheme > Fixed Header Text Color > Dark.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:03

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:02

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2017 at 07:00

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 15:24

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:59

    Hello,

    You can add this code in Theme Options > Custom css:

    .wcppec-checkout-buttons {
        overflow: visible;
    }

    http://prnt.sc/evjyuv
    or http://prnt.sc/evk4lr

    .wcppec-checkout-buttons {
        overflow: visible;
    }
    .wcppec-checkout-buttons__separator{
        display:none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:43

    Hello,

    You can add this code in Custom css for mobile:

    .mobile-nav-heading.close-mobile-nav {
        color: white;
    }
    .mobile-nav li a {
        color: white;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:39

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:38

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:33

    Hello,

    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:20

    Hello,

    Please, provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:16

    Hello,

    You can replace old plugin files to new, use FTP or cPanel.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:10

    Hello,

    Your last question is a bit unclear. Could you please clarify us with more details?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:04

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:03

    Hello,

    To change “Select Options’” you may edit wp-content/plugins/woocommerce/includes/class-wc-product-variable.php file (line number 42).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:55

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:45

    Hello,

    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:33

    Hello,

    I’ve checked it in Firefox and seems it works fine there also.
    Try to clear browser cache and make sure that you are using the last Firefox version.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:27

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:25

    Hello,

    To hide it on all pages you can use this code in Custom css for mobile:

    .sidebar {
        display: none !important;
    }

    if only for checkout and categories pages:

    .woocommerce-checkout .sidebar, .tax-product_cat .sidebar{
         display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:20

    Hello,

    Please, add this code in Custom css for mobile:

    .home .header-wrapper {
       padding-bottom: 40px;
    }
    .home .divider {
        margin: 10px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:12

    Hello,

    I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:02

    Hello,

    Please, add this code in Custom css:

    .step-title:after {
        display: none;
    }
    .woocommerce-checkout .shop_table .shipping th {
        width: 20%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:55

    Hello,

    In this case, provide wp-admin and FTP access, please.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:54

    Hello,

    Yes, try to change the value to what you need and then check.

    Regards,
    Rose Tyler.

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    Viewing 65,700 results - 65,671 through 65,700 (of 68,230 total)
Viewing 30 posts - 65,671 through 65,700 (of 68,230 total)
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