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Woocommerce Memberships Plugin - by pablostevens

This topic has 4 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

pablostevens

Participant

April 12, 2017 at 21:07

Hello, I’m using Woocommerce Memberships plugin and it conflicts with the Royal Theme. I’ve tested and it works fine on Twentysixteen default theme. The problem is when a user is not a member it’s supposed to show a message on the page about not being a member. It doesn’t work with Royal.

I saw another thread where your answer was “we don’t support third party plugins” I just want to know if you can help me or do I have to use another theme, because I absolutely need this plugin for the site I’m building.

#159871 Copied Theme version: 3.0 WooCommerce version: 3.01

3 Answers

Rose Tyler

Support staff

April 13, 2017 at 07:58

Hello,

Please clarify us with more details about plugin works and provide screenshots.
We did not test the compatibility of our theme with this plugin.
In this case, you need contact with plugin authors and ask what hooks are used and we’ll try to implement it in our theme. Then provide us with wp-admin and FTP credentials in Private Content.

Regards,
Rose Tyler.

#159902 Copied

pablostevens

Participant

April 13, 2017 at 21:42

I’ve also filed a ticket with Woothemes Membership plugin as well. Basically, what’s supposed to happen is if a page or a post is “members only” when an non-member clicks on the page, instead of the page/post content, a predefined message replaces the page content that says whatever you want, but basically, “this content is for members only, please sign in or purchase a membership”. When Royal Theme is activated, the page is just blank. When I switch the Twentysixteen the message displays properly.

As a work around, I have choosen an alternate method by which instead of displaying the message, it redirects the person to a pre-defined page that says the same message. This does work as a work around, but there is some conflict preventing the proper message to display.

I will ask the plugin developer which hooks it uses and get back to you. Thank you guys. You always have the best support. I use Royal Theme for every project.

#160096 Copied

Rose Tyler

Support staff

April 20, 2017 at 07:03

Hello,

Thank you for being our customer.

Regards,
Rose Tyler.

#160642 Copied
Tagged: memberships, plugin, woocommerce, woocommerce themes, wordpress
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