when we are updating product variations, like prices and colours. It will not be successful at first, it ran for a long time and nothing happen. And we need to refresh the page, and than the system will capture the update.
But the update can only be done one at a time, when multiple variations are input the system will only capture one only. hence updated has become time consuming.
we tried to disable plugin to check for conflicts but to no success
Please adviseTheme version: royal8
I’ve checked your site and saw the same situation with official WooCommerce theme – Storefront.
When I disabled all 3rd-party plugins, updating product variations got working.
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.
We are now having issue with
1) the media file uploader. it is showing the page below instead of the usual grip format. Even when we use this format the new product image does not load.
2.) Single product page seem disable, can’t add prices and attributes.
3.) the return and exchange/reviews/additional product information was somehow reset to default and unable click in the single product page.
4.) The single product page image is also not able to zoom when the mouse is hovering above it.
Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
You can update the theme to 3.0.1 version and WooCommerce to 3.0.1.
You can follow:
– Create backup of your files and database before starting update process
– Activate default theme (Appearance > Themes > install and activate Storefront theme – official WC theme), update WooCommerce plugin and DB
– Reupload our theme version on FTP
– Activate royal theme in Appearance > Themes. After theme update, you should skip Setup Wizard and go to Theme Options to enter your purchase code.
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
Let us know the result.
we narrow down to “Ultimate Addons for Visual Composer” giving issue. But it seem the plugin is already updated to the latest version, but it will still causes conflict with the theme.
and must we purchase the bakery visual composer to update it?
You can download plugin https://www.8theme.com/download-plugins/page/2/
, and update via FTP, just replace the folder with new update in wp-content/plugins/.
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
after the update the “Ultimate Addons for Visual Composer” the attribute and variation is not working again. it load forever. we have disable it, in order for us to update our products.
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