Hello,
QuickView image size related to woocommerce single product image size, so please try previous suggestions. Also, please provide FTP access in Private Content area.
Regards,
Rose Tyler.
Hello,
QuickView image size related to woocommerce single product image size, so please try previous suggestions. Also, please provide FTP access in Private Content area.
Regards,
Rose Tyler.
Hello,
Fixed. Please check it now.
Regards,
Rose Tyler.
Hello,
Please check the translation.
if it is possible to rearrange the order of the checkout fields
Your query requires additional customization which is beyond our basic support scope. If you need help with additional customization contact WP-Kraken team.
Regards,
Rose Tyler.
Hello,
This function is working fine on our side.
You can find wc deprecated functions list – https://github.com/woocommerce/woocommerce/blob/master/includes/wc-deprecated-functions.php
Could you please clarify your problem with more details? Also, provide necessary accesses.
Regards,
Rose Tyler.
Hello,
I sent your report to our developers and we’ll fix this issue in next theme update.
Regards,
Rose Tyler.
Hello,
Unfortunately, I can’t open your screenshots, try this program:
http://app.prntscr.com/en/download.html.
I’ve changed etheme.js file, please, check sidebar now.
https://www.8theme.com/topic/address-error/#post-162202
Also, check your checkout page, because I don’t have the previous error, only – http://prnt.sc/f4ecdj and the same with Storefront theme.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin and FTP access in Private Content area.
Regards,
Rose Tyler.
Hello,
Please upload new Visual Composer version via FTP. The archive is located at this page https://www.8theme.com/download-plugins/page/2/.
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, the problem appears with Storefront theme, you need to check your WPML plugin settings.
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check your issues.
Regards,
Rose Tyler.
Hello,
Please add this code in Custom css:
@media only screen and (max-width: 992px){
.woocommerce-message, .alert-success, .success, .woocommerce-error, .alert-error, .error, .woocommerce-info, .alert-info, .info, .woocommerce-warning, .alert-warning, .warning{
float: none;
}
}
Regards,
Rose Tyler.
Hello,
You have provided the link to empty post category page http://prntscr.com/f4dv3n.
Please create portfolio page https://www.8theme.com/demo/docs/legenda/#!/portfolio
Regards,
Rose Tyler.
Hello, @Ann Sanicola,
I’ve sent the new theme version to your registration emails.
So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
Regards,
Rose Tyler.
Hello, @lkendrick22,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
You’re welcome!
Regards,
Rose Tyler.
Hello, @Laura AP,
Theme version 3.0.0.1 is available on ThemeForest (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section). This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello, @davidturnbull72,
You can update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Could you please provide wp-admin access in Private Content so we could check the problem?
Regards,
Rose Tyler.
Hello,
Could you please clarify the problem with more details?
On our side is available Ultimate Addons for Visual Composer v 3.16.11 as latest version https://www.8theme.com/download-plugins/page/2/.
Regards,
Rose Tyler.
Hello,
You need to solve it on your server.
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello,
After the theme update you will see the field where you need to write purchase code.
To find your Purchase code, please, enter your ThemeForest account > Downloads tab > choose WooPress > Download > License Certificate & Purchase code http://prntscr.com/d23p2c
Regards,
Rose Tyler.
Hello,
Please check your header type http://prnt.sc/f4cl1p, try to use, for example, type 1 and put your static block in Left or right side top bar area http://prntscr.com/f4clgy.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I’ve change custom footer for shop page to default http://prntscr.com/f4cgr7. Please check your single product page now.
Regards,
Rose Tyler.
Hello, @lkendrick22,
Please check email.
Regards,
Rose Tyler.
Hello,
Go to this page https://en-gb.wordpress.org/plugins/woocommerce/advanced/, scroll to the bottom where it says previous versions, download 3.0.4 to you PC and FTP to your web / plugins folder.
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
@Jimbo, Thank you!
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.