Hello,

Go to Theme Options > General > Layout > Support Chat = OFF

Regards

Hello,

You’re welcome!

We have checked the version that is available on codecanyon.net and this is 5.4.3.1 only. Plugin authors have not updated plugin version there and we can’t get it to share our customers.
We’ll upload the new version once it will be available on CC.

Regards

Hello,

Please provide wp-admin and FTP access in Private Content.
Woocommerce changed this page template https://prnt.sc/fdove8 (Storefront theme – official WC).

Regards,
Rose Tyler.

Hello,

Please read this topic https://www.8theme.com/topic/show-variations-in-the-cart-page/

Regards,
Rose Tyler.

Hello,

You need to solve these errors with your server https://prnt.sc/fdorv7
Check this post maybe it helps you https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Regards,
Rose Tyler.

Hello,

Unfortunately, can’t login to your site. Please check previous credentials.

Regards,
Rose Tyler.

Hello,

Oh, I understand you, after theme update you need to skip Setup Wizard.

As described in our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade it is correct way to update the theme – upload extracted legenda folder to /wp-content/themes/ folder on your server with overwriting. Also, before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.

Also, you can use another way of theme update, export theme settings in Theme Options > Import/Export > Import or Export your theme configuration > Export Options, then activate default theme, rename legenda folder via FTP and upload new theme archive in wp-admin > themes or theme folder via FTP (without overwriting), enter your purchase code to activate the theme, then import your theme options. Check your site, if all fine, you can delete the old theme.

Yes, you can restore your site from the backup.

Regards,
Rose Tyler.

Hello,

It is strange, maybe you made something else, not simply change the theme to another?
You can restore the site from backup, but it isn’t guaranteed to restore your settings if you didn’t make Export Options.
In this case, very likely, you need to recreate your setting manually.

Regards,
Rose Tyler.

Hello,

Please try to add this code in custom.css:

.woocommerce-page form .form-row-wide{
      width: 100%;
      display: inline-block;
}

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards,
Rose Tyler.

Hello,

This filter based on Javascript and according to the rules it uploads after content on the page.

Regards,
Rose Tyler.

Hello,

Go to Settings > Reading > Front page displays and select Front page.

Regards,
Rose Tyler.

Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check your issue.

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-myaccount-navigation-gone/#post-163494

Regards,
Rose Tyler.

Hello,

Please update WPBakery Visual Composer plagin https://www.8theme.com/download-plugins/page/2/ and try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), then check your issue.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
We didn’t find critical errors with new WC version. You can update the plugin.
Please don’t hesitate to contact us if you have any questions or find some problem.

Regards,
Rose Tyler.