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Topic: Can't add/edit pages with Visual Composer

Ravalo

Participant

May 28, 2017 10:37 am

Hi,

When I’m trying to add or edit any of the pages with visual composer they are displayed in blank. That occurs only when I’m useing the child theme Version: 0.0.1

If I use the theme Version: 3.14 the page is constantly loading (the three triangles on the centre of the page.

Any solution?

Thanks in advance

p.s.: I just trying your theme with a downloaded template (landing page). The installation is completely fresh
Site URL: hidden
Theme version: 3.14
WooCommerce version: 3.0.7

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Amzy Leel

Participant

May 29, 2017 6:10 am

Hello,

let us know your wp-admin login details to check this.

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Ravalo

Participant

May 29, 2017 3:01 pm

Please find attached your username and password in order to enter as administrator.

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Rose Tyler

Support staff

May 30, 2017 8:09 am

Hello,

The wp-admin credentials are incorrect.
Please check them.

Regards

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Ravalo

Participant

May 30, 2017 4:14 pm

Hello,

Sorry, just try again. Please find attached the username and the password to enter the website on the Private Content.

Regards

Xavier

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Rose Tyler

Support staff

May 31, 2017 1:23 pm

Hello,

Please, check theme requirements http://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements and update your server settings according to these requirements.

Regards

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