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Spacebar Functionality Issue – Dissable the Spacebar Scroll Feature

This topic has 8 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

bmacko

Participant

May 25, 2017 at 18:35

Hi,

On my site, there are some areas where the user has the ability to type into a text field. Instead of just entering a space when the user clicks the spacebar, the theme scrolls down on the page instead.

There are also other pages where the spacebar just doesn’t work inside a text field.

Standard spacebar functionality returns to normal when I switch to a different theme.

How do I tell this theme to not alter my spacebar functionality???

Thanks!

#164184 Copied Theme version: 2.5

7 Answers

Rose Tyler

Support staff

May 29, 2017 at 12:13

Hello,

Sorry for the delay.

Make sure that you use the latest theme and plugin versions. Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check the issue.

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#164400 Copied

bmacko

Participant

May 30, 2017 at 18:20

see notes in private content. Thanks!

Please, contact administrator
for this information.

#164583 Copied

Rose Tyler

Support staff

May 31, 2017 at 10:39

Hello,

Did you check what I asked?
Please provide link to page with the issue.

Regards,
Rose Tyler.

#164635 Copied

bmacko

Participant

June 1, 2017 at 18:11

Yes, it’s not related to the plugins. (changing to the 2016 theme, the spacebar works as expected)

I disabled the “smooth scroll” feature in the theme options, so the pages do not scroll anymore; but the spacebar still doesn’t work in text fields.

please see private content.

Please, contact administrator
for this information.

#164827 Copied

Max Mullins

Participant

June 1, 2017 at 18:33

Hello @bmacko

Your theme version is 3.1. Please update theme to the latest 3.2 version from themeforest. as well as plugins from our site
Also pay attention that upgrading our theme requires reactivating it and setting up again installation wizard.
Please skip installation wizard setup during theme activation to save your theme options and make screenshots of widgets areas as they can be cleaned in fresh installed theme version.
Here you may watch how to perform update

Regards,
Max Mullins

#164830 Copied

bmacko

Participant

June 1, 2017 at 19:37

The theme update solved the issue. I didn’t know what theme version I had, because both the Theme Options area and also the style.css file were saying the theme version was 0.0.1 (and still does after the update).

Anyways, thanks for your help!

#164832 Copied

Rose Tyler

Support staff

June 2, 2017 at 07:49

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#164850 Copied
Tagged: disable, scroll, spacebar, themes, woocommerce, wordpress
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Spacebar Functionality Issue – Dissable the Spacebar Scroll Feature

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