Hello,

On your site you have such error:

cURL error 6: name lookup timed out

Read the following articles to get some tips about the problem:
https://stackoverflow.com/questions/41623144/curl-php-fake-error-6-name-lookup-timed-out
https://wordpress.org/support/topic/curl-error-6-name-lookup-timed-out/
https://github.com/auth0/wp-auth0/issues/268

Regards,
Rose Tyler.

Hello,

You can add this code in Theme Options > Styling > Custom CSS for desktop:

.header-wrapper.header-advanced header > .container .container-wrapper {
    padding-bottom: 20px;
    padding-top: 20px;
}

https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/

Regards

Hello,

I’ve disabled WooCommerce Shipping Tracking plugin.
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

Regards,
Rose Tyler.

Hello,

The new update will be available today’s evening or tomorrow.
https://www.8theme.com/download-plugins/

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Yu need update DB after WC update http://prntscr.com/fiu7px. Then disable 3-rd party plugins and activate parent theme to check errors.
Please note that was big woocommerce update, so many elements in the plugin and our theme functionality were changed. So you may need to edit your changes in the child theme to proper work with new versions.

Regards,
Rose Tyler.

Hello,

Unfortunately, we can’t simplify translation process and you need to translate strings of the theme in our translation files. Woocommerce translation files can be used only for the plugin translation.

Regards,
Rose Tyler.

Hello,

You’re welcome!
1. Please use this code in Custom css:

.header-wrapper .navigation-wrapper {
    background-color: #6dab3c !important;
}

2. I’ve set http://prntscr.com/fiszel
Please check.
3. Please see screenshot http://prntscr.com/fit0dk
4.

.search-form-wrapper {
    border: 1px solid #efefef;
}

5. I’ve changed form http://prntscr.com/fit4dd
Please add this css code:

.mc4wp-form .et-mailchimp input[type="email"] {
    width: 100%;
}

Regards

Hello,

Please update theme to 3.0.0.1 v. https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
and try this solution – https://www.8theme.com/topic/missing-translations-after-update/
This translation problem will be fixed in a new theme update.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin in Private Content?

Regards,
Rose Tyler.

Hello,

Languages and currency icons are set to display that our theme can be used for multilingual site. If you want to have different languages on your site you need translate it with WPML plugin https://www.8theme.com/classico-theme-documentation/ (10.2 paragraph). Concerning the currency you can read here:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
To add links to the right side at the top you need drag Text widget into “Right Side top bar area” in Appearance > Widgets and add your content there.

Go to 8Theme Options > E-Commerce > Promo Popup > Popup content.

Regards,
Rose Tyler.

Hello,

Please check changelog on ThemeForest http://prntscr.com/fiquu3 and provide link to your site.

Regards,
Rose Tyler.

Hello,

3. Sorry, please go to Theme Options > General > Header Settings > Header custom HTML > http://prntscr.com/fhv5bp
5. To display form instead shortcode you need to install WordPress Mailchimp plugin.
Go to edit page http://prntscr.com/fhv7vr http://prntscr.com/fhv874
8. I’ve edited your Prefooter static block and widgets, also marked products as featured http://prntscr.com/fhvcwl. Please check http://prntscr.com/fhvd77

Regards

Hello,

1. Please describe in more detail.
2. Please see screenshot http://prntscr.com/fhufxi
3. Check your header widgets in Appearance > Widgets.
4. Go to edit page and check settings of category element, also upload image there http://prntscr.com/fhuhqx
5. Please provide wp-admin access in Private Content.
6. http://prntscr.com/fhujo0 http://prntscr.com/fhuju9
7. Is your problem solved? https://gyazo.com/67a99564d3b101185086a05219c71f47
8. Please provide wp-admin access in Private Content.
9. To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/payments.png
go to Appearance > Widgets > Right Copyrights area
10. https://prnt.sc/fhunib

Regards

Hello,

Please read this topic https://www.8theme.com/topic/website-loading-issue/

Regards