Woocommerce 3.0.8 update help - by momoyang

This topic has 4 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

  • Avatar: momoyang
    momoyang
    Participant
    June 9, 2017 at 21:45

    Hello,
    With the new woocommerce major update, part of our store doesn’t work. That is sometimes the collection page or the single product page goes blank. We tried to isolate and fix the problem and we have come to the conclusion that we need update certain files into the woopress/woocommerce folder. We have updated the template overrides that require minimal changes such as the changing the version number and out website seems to work however the task of updating all the files is still need in order for the store to function the way it is supposed to. The following are the template files we were unable to update on our own despite spending alot of time trying to figure out what goes where. Please advise on how to go about this. Much appreciated!

    3 Answers
    Avatar: momoyang
    momoyang
    Participant
    June 9, 2017 at 21:46

    outdated files

    Avatar: momoyang
    momoyang
    Participant
    June 9, 2017 at 21:47

    https://www.screencast.com/t/3jp0TK4V – Sorry about that somehow the image link seems broken.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2017 at 09:35

    Hello,

    Sorry for the delay.
    Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/.

    Regards,
    Rose Tyler.

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