Hello,
Additional customization is outside the scope of our support.
But I’ve created custom tab example, please check /themes/Christian-child/woocommerce/single-product/tabs/tabs.php file http://prntscr.com/fpz7wu
Regards,
Rose Tyler.
Hello,
Additional customization is outside the scope of our support.
But I’ve created custom tab example, please check /themes/Christian-child/woocommerce/single-product/tabs/tabs.php file http://prntscr.com/fpz7wu
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
Please update the theme to 3.6 version https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Try to add this code in custom.css file:
.accordion-enabled .product-categories ul.children {
display: block;
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards,
Rose Tyler.
Hello,
Try to enable header overlap option http://prntscr.com/fpxim7
Also, you need update theme to new version – 3.0.0.1 (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Please update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Take my apologies if you faced some issues with our theme.
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.
Regards,
Rose Tyler.
Hello,
I think that’s the right decision in this situation.
Regards,
Rose Tyler.
Hello,
Yes, I visited your site but didn’t make any changes.
Regards,
Rose Tyler.
Hello,
We’re still waiting for news from our developers as they are still working on the update. Please take our apologies for the delay.
Regards,
Rose Tyler.
Hello,
Please, do not replace woocommerce files in our theme from the plugin folder.
The wp-admin credentials are incorrect. Please check.
Sorry, but your review’s question is a bit unclear. Could you please clarify us with more details?
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I do not see Product Add-ons plugin and also you do not have outdated files that may be with latest woocommerce version ( we will fix these files in new theme update).
Did you rewrite any files in parent theme?
Regards,
Rose Tyler.
Hello,
I need a full access to the wp-admin panel to check the issue http://prntscr.com/fpw84q
Regards,
Rose Tyler.
Hello,
Please read this article https://businessbloomer.com/woocommerce-remove-additional-information-tab/
Regards
Hello,
Thank you for the notice.
Please edit file /js/etheme.js and change this code https://prnt.sc/fpmtm0 to https://prnt.sc/fpmu96
Regards,
Rose Tyler.
Hello,
Please try to change 500px value in your custom css:
http://prntscr.com/fpmqh8
Also, add this code:
.product-loop .product .product-image-wrapper > a, .slide-item .product .product-image-wrapper > a {
text-align: center;
}
Regards,
Rose Tyler.
Hello,
I’ve sent form-shipping.php and form-billing.php files, and you can replace files in /legenda/woocommerce/checkout folder to achieve compatibility with WC 3.0.9 v.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Additional customization is outside the scope of our support.
Please check menu item options, maybe it helps achieve needed result.
https://www.8theme.com/demo/docs/legenda/#!/primary_menu
Regards,
Rose Tyler.
Hello,
Please use WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2.
A new theme version will be compatible with the new woocommerce version.
Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/fpmaur
Regards,
Rose Tyler.
Hello, @Martha,
Could you please provide wp-admin access in Private Content?
Please, install and enable default WC theme Storefront and check if this issue persists. We’ll be able to help you in case problem appears with our theme only.
Regards,
Rose Tyler.
Hello,
Please use WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2.
A new theme version will be compatible with the new woocommerce version.
Our developers are working on the update.
Regards,
Rose Tyler.
Hello,
Sorry for the long delay.
A new theme version will be compatible with the new woocommerce version.
Our developers are working on the update.
Regards,
Rose Tyler.
Hello,
Please take our apologies for inconveniences.
Please use WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2.
A new theme version will be compatible with the new woocommerce version.
Our developers are working on the update.
Regards,
Rose Tyler.
Hello,
Product Addons plugin uses POST method and does not work with Ajax add to cart. Keep this option disabled if you want to use this plugin.
Regards,
Rose Tyler.
Hello,
A new theme version will be compatible with the new woocommerce version.
Our developers are working on the update.
Regards,
Rose Tyler.
Hello,
Compatibility with WC 3.0.9 and higher version will be added in a new theme update.
Please check theme changelog on Themeforest before woocommerce update.
You can find WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2 and update this plugin and our theme.
Also, update all required plugins: https://www.8theme.com/download-plugins/.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Regards,
Rose Tyler.
Hello,
Try to disable Ajax “Add to Cart” option (Theme Options > Single Product Page).
Regards,
Rose Tyler.