Hello,
We have fixed the notices in functions.php of your child theme. Please check.
Did you regenerate thumbnails after changes settings?
To disable “QUICK VIEW” try this option http://prntscr.com/fq0k9n
Regards,
Rose Tyler.
Hello,
We have fixed the notices in functions.php of your child theme. Please check.
Did you regenerate thumbnails after changes settings?
To disable “QUICK VIEW” try this option http://prntscr.com/fq0k9n
Regards,
Rose Tyler.
Hello,
Please read this topic https://www.8theme.com/topic/fitting-products-tabs-below-product-details/
Regards,
Rose Tyler.
Hello,
Please simply click Update now http://prntscr.com/fq0361
There should not be any problems.
Regards,
Rose Tyler.
Hello,
Please try to regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/ and resave settings in wp-admin panel > Settings > Permalinks.
Regards,
Rose Tyler.
Hello,
Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ it is for xstore, but for Woopress the same.
To prevent losing translation place these files (woopress-es_ES.mo and woopress-es_ES.po) into the languages /wp-content/languages/themes/ folder.
To get new strings you just need to synchronize translation files after theme update.
Button Sync (Loco plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards,
Rose Tyler.
Hello,
Please, make sure that you have updated all the included plugins to latest versions https://www.8theme.com/download-plugins/
Try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), then check your issue.
Regards,
Rose Tyler.
Hello,
Try to use this code in Theme Options > Custom css:
.header .menu .nav-sublist-dropdown ul > li a {
font-family: 'Open Sans';
font-size: 12px;
}
Regards,
Rose Tyler.
Hello,
Our developers are working on the update.
If you did not make changes in theme files, could I reupload the theme folder?
Please provide FTP access in Private Content.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
Additional customization is outside the scope of our support.
But I’ve created custom tab example, please check /themes/Christian-child/woocommerce/single-product/tabs/tabs.php file http://prntscr.com/fpz7wu
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
Please update the theme to 3.6 version https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Try to add this code in custom.css file:
.accordion-enabled .product-categories ul.children {
display: block;
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards,
Rose Tyler.
Hello,
Try to enable header overlap option http://prntscr.com/fpxim7
Also, you need update theme to new version – 3.0.0.1 (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Please update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Take my apologies if you faced some issues with our theme.
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.
Regards,
Rose Tyler.
Hello,
I think that’s the right decision in this situation.
Regards,
Rose Tyler.
Hello,
Yes, I visited your site but didn’t make any changes.
Regards,
Rose Tyler.
Hello,
We’re still waiting for news from our developers as they are still working on the update. Please take our apologies for the delay.
Regards,
Rose Tyler.
Hello,
Please, do not replace woocommerce files in our theme from the plugin folder.
The wp-admin credentials are incorrect. Please check.
Sorry, but your review’s question is a bit unclear. Could you please clarify us with more details?
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I do not see Product Add-ons plugin and also you do not have outdated files that may be with latest woocommerce version ( we will fix these files in new theme update).
Did you rewrite any files in parent theme?
Regards,
Rose Tyler.
Hello,
I need a full access to the wp-admin panel to check the issue http://prntscr.com/fpw84q
Regards,
Rose Tyler.
Hello,
Please read this article https://businessbloomer.com/woocommerce-remove-additional-information-tab/
Regards
Hello,
Thank you for the notice.
Please edit file /js/etheme.js and change this code https://prnt.sc/fpmtm0 to https://prnt.sc/fpmu96
Regards,
Rose Tyler.
Hello,
Please try to change 500px value in your custom css:
http://prntscr.com/fpmqh8
Also, add this code:
.product-loop .product .product-image-wrapper > a, .slide-item .product .product-image-wrapper > a {
text-align: center;
}
Regards,
Rose Tyler.
Hello,
I’ve sent form-shipping.php and form-billing.php files, and you can replace files in /legenda/woocommerce/checkout folder to achieve compatibility with WC 3.0.9 v.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Additional customization is outside the scope of our support.
Please check menu item options, maybe it helps achieve needed result.
https://www.8theme.com/demo/docs/legenda/#!/primary_menu
Regards,
Rose Tyler.