Return to previous page

Fresh install and problem with WooCommerce plugin

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

Vinnyard

Participant

June 28, 2017 at 21:09

Hello. I’ve just bought theme and installed it to WP, after install required plugins ( including WooCommerce) I’m getting this bug report from WooCommerce plugin


### WordPress Environment ###

Home URL: http://207.154.213.209
Site URL: http://207.154.213.209
WC Version: 3.1.0
Log Directory Writable: ✔
WP Version: 4.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

### Server Environment ###

Server Info: Apache/2.4.18 (Ubuntu)
PHP Version: 7.0.18-0ubuntu0.16.04.1
PHP Post Max Size: 16 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.18
Max Upload Size: 16 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.1.0
WC Database Prefix: wp_
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.

### Security ###

Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔

### Active Plugins (9) ###

Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.12
Contact Form 7: by Takayuki Miyoshi – 4.8
Essential Grid: by ThemePunch – 2.1.0.2
WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1
Master Slider Pro: by averta – 3.1.3
Slider Revolution: by ThemePunch – 5.4.5.1
Screets Live Chat: by Screets Team – 2.2.8
WooCommerce: by Automattic – 3.1.0
YITH WooCommerce Wishlist: by YITHEMES – 2.1.2

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: ❌ Page not set
Cart: ❌ Page not set
Checkout: ❌ Page not set
My account: ❌ Page not set

### Theme ###

Name: ROYAL - 8theme WordPress theme
Version: 3.0.2.1
Author URL: http://themeforest.net/user/8theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: royal/woocommerce/archive-product.php
royal/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0
royal/woocommerce/cart/cart.php version 3.0.3 is out of date. The core version is 3.1.0
royal/woocommerce/cart/cross-sells.php
royal/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 3.1.0
royal/woocommerce/checkout/form-billing.php version 3.0.0 is out of date. The core version is 3.0.9
royal/woocommerce/checkout/form-checkout.php
royal/woocommerce/checkout/form-shipping.php version 3.0.0 is out of date. The core version is 3.0.9
royal/woocommerce/content-product.php
royal/woocommerce/content-product_cat.php
royal/woocommerce/content-single-product.php
royal/woocommerce/content-widget-product.php
royal/woocommerce/global/breadcrumb.php
royal/woocommerce/global/form-login.php
royal/woocommerce/global/quantity-input.php
royal/woocommerce/global/wrapper-end.php
royal/woocommerce/global/wrapper-start.php
royal/woocommerce/loop/add-to-cart.php
royal/woocommerce/loop/loop-end.php
royal/woocommerce/loop/loop-start.php
royal/woocommerce/loop/no-products-found.php
royal/woocommerce/loop/pagination.php
royal/woocommerce/loop/sale-flash.php
royal/woocommerce/myaccount/form-edit-address.php version 3.0.0 is out of date. The core version is 3.0.9
royal/woocommerce/myaccount/form-login.php
royal/woocommerce/myaccount/my-address.php
royal/woocommerce/single-product/add-to-cart/simple.php
royal/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
royal/woocommerce/single-product/product-image.php version 3.0.2 is out of date. The core version is 3.1.0
royal/woocommerce/single-product/product-thumbnails.php version 3.0.2 is out of date. The core version is 3.1.0
royal/woocommerce/single-product/related.php
royal/woocommerce/single-product/sale-flash.php
royal/woocommerce/single-product/short-description.php
royal/woocommerce/single-product/tabs/tabs.php
royal/woocommerce/single-product/up-sells.php
royal/woocommerce/single-product-reviews.php
royal/woocommerce/single-product.php

Outdated Templates: ❌Learn how to update

#166630 Copied Theme version: 3.0.2.1 WooCommerce version: 3.1.0

1 Answer

Rose Tyler

Support staff

June 29, 2017 at 15:05

Hello,

Please take our apologies for inconveniences.
Please use WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2.
A new theme version will be compatible with the new woocommerce version.
Our developers are working on the update.

Regards,
Rose Tyler.

#166693 Copied