Return to previous page

Homepage product slider for featured products doesn’t take effect

This topic has 4 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

mamamall.eu

Participant

June 29, 2017 at 17:28

Hi Rose,

It’s Frank here again. I post the issue here again as follows:
I carefully followed the shortcodes and instructions posted in the forum. However, I still encounter the issue that homepage product slider for featured products doesn’t take effect despite the products are marked as featured and shortcodes are also configured correctly.

Please kindly review the following screenshots taken by me.

https://prntscr.com/fpj1xh
https://prntscr.com/fpj292
https://prntscr.com/fpj2p0

can you help here again? Many thanks for the patience.As requested, an admin access is provided in the private content section.

Frank

Best,

Please, contact administrator
for this information.

#166724 Copied

3 Answers

Rose Tyler

Support staff

June 30, 2017 at 08:01

Hello,

I need a full access to the wp-admin panel to check the issue http://prntscr.com/fpw84q

Regards,
Rose Tyler.

#166753 Copied

mamamall.eu

Participant

June 30, 2017 at 08:34

Hello Rose,

You are now granted with full admin access.

Please let me know how you define and resolve the issue so that I can conduct troubleshooting on my own.

Best,

Frank

#166755 Copied

Rose Tyler

Support staff

June 30, 2017 at 10:31

Hello,

Please update the theme to 3.6 version https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!

Regards,
Rose Tyler.

#166777 Copied
Viewing 4 results - 1 through 4 (of 4 total)