Price not displaying - by Jean Lombard - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 21, 2017 at 15:49

    Hi there

    I seem to be having an issue with the price not showing up on the product pages with only 1 option in the dropdown

    eg:
    https://bulldogadhesives.co.za/wp/product/resin-activator-aerosol/

    but a product with multiple options in the dropdown seem to work fine.
    https://bulldogadhesives.co.za/wp/product/better-than-nails-skirting-glue/

    Please help.

    14 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    June 22, 2017 at 07:33

    Did you set up the price for 1 option in the dropdown variable/attribute (200ml) too?

    if not, set up the ‘regular price’ for that attribute.

    if yes, let us know your wp-admin login credentials to check this.

    Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 22, 2017 at 09:29

    Yes I did set the regular price.

    Here are login details

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2017 at 10:09

    Hello,

    Sorry for the delay.
    Please update WC version to 3.0.8 https://en-gb.wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/fn5za4
    Also, you need update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Please update all required plugins https://www.8theme.com/download-plugins/.

    Regards,
    Rose Tyler.

    Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 26, 2017 at 05:54

    Hi everything has been updated but it still does the same error.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2017 at 07:57

    Hello,

    Please activate theme http://prntscr.com/fo7blh

    Regards,
    Rose Tyler.

    Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 28, 2017 at 11:11

    Hi I have activated the theme but it still has the same pricing issue.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2017 at 10:59

    Hello,

    Unfortunately, can’t login. Please check wp-admin credentials.

    Regards,
    Rose Tyler.

    Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 29, 2017 at 12:32

    Hey

    Please see details below:

    We need to get the site live today, the client is freaking out so hope we
    can get this sorted asap.

    Thanks a lot

    Please, contact administrator
    for this information.
    Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 29, 2017 at 13:40
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2017 at 15:35

    Hello,

    Please use WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/http://prntscr.com/fplpj2.
    A new theme version will be compatible with the new woocommerce version.
    Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/fpmaur

    Regards,
    Rose Tyler.

    Avatar: Jean Lombard
    Jean Lombard
    Participant
    June 29, 2017 at 17:40

    Hi Rose

    I have updated the requested plugins. Still having the same problem.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 09:38

    Hello,

    Try to activate your parent theme https://prnt.sc/fpx7ku

    Regards,
    Rose Tyler.

    Avatar: Jean Lombard
    Jean Lombard
    Participant
    July 5, 2017 at 08:35

    Thanks Rose. There is a new update for Visual Composer, when will this update be available? It is causing issues with my media library

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2017 at 08:53

    Hello,

    The current version is 5.1.1 on codecanyon https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?s_rank=1. We will update plugin when a new version appears there.

    Regards,
    Rose Tyler.

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