Forum Replies Created

Viewing 30 posts - 63,331 through 63,360 (of 68,230 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 12:45

    Hello, @shafiqkhan,

    The update will be available soon on Theme Forest, the archive is ready, but we are waiting for approvement.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 12:41

    Hello,

    1. Unfortunately, your query requires additional customization in theme source files which is out of our basic support scope. If you need help with additional customization you may contact WPKraken team.
    2. wp-content/themes/woopress/ single-etheme_portfolio.php, content-portfolio.php, portfolio-slide.php files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 12:26

    Hello,

    If the white screen appears with child theme, but with the latest version of parent theme the site works fine that problem relates to your changes in child theme and you need to check changes that you made there, turn on WP_DEBUG in wp-config.php, it will tell what cause the problem https://codex.wordpress.org/WP_DEBUG.
    Also, you need to update all required plugins https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 12:13

    I am glad that you sorted out.
    Feel free to ask if you need any help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 12:12

    Hello,

    1.

    .single-product .owl-theme .owl-controls .owl-buttons div {
        background: transparent;
    }

    2.

    .top-bar p {
        margin-bottom: 0;
    } 

    and this code in Custom css for mobile:

    .top-bar {
        display: none;
    }

    3.

    .woocommerce-message .button {
        color: white;
    }

    4. http://prntscr.com/g89qk3
    5.

    .main-footer .widget_nav_menu li>a {
        color: white !important;
        font-size:14px;
        padding: 10px 0;
    }
    .main-footer .widget_nav_menu li>a:hover {
        color: red !important;
    }

    6. Please add this code in Theme Options > Custom css > Custom css for mobile:

    .header-logo {
        margin-top: -35px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 11:00

    Hello,

    Please add this code in Theme Options > Custom css:

    .single-product #reviews .contributions-title {
        display: none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 10:57

    Hello,

    Do you want to show sidebar on single product page?
    Did you try to disable 3-rd party plugins and then check work of Theme Options?
    Please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 10:54

    Hello,

    Please read documentation https://www.8theme.com/demo/docs/woopress/#!/8_woopress_shortcodes also WC shortcodes may work with our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 10:42

    Hello, @ycs7a,

    15. These settings from our demo http://prntscr.com/g88n7d http://prntscr.com/g88nbk http://prntscr.com/g88nk7 http://prntscr.com/g88no9 http://prntscr.com/g88ogj
    Please add this code in Custom css:

    .sidebar .blog-post-list .date-event{
        background-color: #cda85c;
        outline-color: #fff;
        border-color: #cda85c;
        cursor: default !important;
        color:white;
    }

    Translation problem will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 10:22

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade

    I’ve checked your site and seen that current theme version is 3.0.2.1 (the latest) and WC 3.1.1 v, but you don’t have outdated files. Please delete “woocommerce” folder, which is located in wp-content/themes/royal/ and upload “woocommerce” folder from the latest theme archive (that you may download on Themeforest). Then you will have a notice about outdated files, but that won’t make an effect on work of your site, and will be fixed in new theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 10:09

    Hello,

    You’re welcome!
    1.

    .header-top .header-search .et-search-trigger .fa-search, .header-top .header-search span, .header-top .shopping-cart-widget .shop-text {
        color: white !important;
        font-weight: 400 !important;
    }
    .header-top .header-search .et-search-trigger .fa-search {
        font-size: 15px !important;
        margin-right: 5px;
    }

    2.

    .home .navbar {
        padding: 0;
    }
    .home .page-content {
        margin-top: 10px;
    }

    3.

    .product-navigation {
       display: none;
    }

    4.

    .single-product .product-information .cart button[type="submit"] {
        width: 100% !important;
        margin-top: 20px;
    }

    5.

    .products-grid .btn {
        color: red !important;
        background-color: black;
        border-color: black;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:54

    Hello,

    Please clear cache and then check. If it doesn’t help then provide me a screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:50

    Hello,

    It is strange problem. Did you check this situation on real device? Very likely this problem appears only in emulator.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:26

    To remove captcha, you can find needed code in framework/theme-functions.php file and to comment code http://prntscr.com/g87r1l (et_register_action function), http://prntscr.com/g87sca (et_send_msg_action function), http://prntscr.com/g87sl5 (et_register_form function).
    We recommend you to make changes in a child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:21

    Hello,

    Please provide a screenshot for better understanding and make sure that you updated all required plugins after theme update https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:16

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 09:04

    Hello,

    Seems this situation doesn’t relate to our theme and you will have the same situation with a default theme. We are able to help with issues related strictly to our theme.
    Feel free to ask if you need any help, we will be glad to help you with any question that relates to our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:54

    Hello,

    Please try this code:

    .page-wrapper {
        background: transparent;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:52

    Hello,

    You may change permissions to 777 for “tmp” folder in the directory /woopress/framework/inc/really-simple-captcha to correct work of this element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:45

    Hello,

    Please make sure that you use the latest version of Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
    Try to disable 3-rd party plugins and then check the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:43

    Hello,

    Try to use such screenshot maker as Lightshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:42

    Hello,

    Unfortunately, I can’t say exactly date, because our developers are still working on the update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:33

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer
    and
    https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:30

    Hello,

    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:29

    Hello,

    You may use this code in Theme Options > Custom css:

    .post-grid .content-article.entry-content {
        color: #333;
        font-family: Assistant;
        font-size: 16px;
        line-height: 20px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:24

    Hello,

    Please add this code in Theme Options > Custom css:

    .header-wrapper .menu > li > a{
       font-family: "Helvetica Neue",Helvetica,Arial,sans-serif !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:17

    Hello,

    Sorry for the delay.
    Did you try to disable 3-rd party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2017 at 08:16

    Hello,

    Please try this way:
    1. Find block of code

    // **********************************************************************// 
    // ! Registration Form
    //
     **********************************************************************//

    in file framework/theme-functions.php
    2. Add window.location.href=''; after red line https://prnt.sc/g873fu
    We recommend you to make changes in a child theme.

    Regards

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    Viewing 63,360 results - 63,331 through 63,360 (of 68,230 total)
Viewing 30 posts - 63,331 through 63,360 (of 68,230 total)
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