Checkout Button not showing - by sstonenz

This topic has 8 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: sstonenz
    sstonenz
    Participant
    August 9, 2017 at 20:53

    Checkout button not showing when in cart, please help!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2017 at 08:38

    Hello,

    Have you checked if checkout button displays when Storefront theme (official WC theme) is enabled?
    Please provide FTP access in Private Content.
    Also, update WPBakery Visual Composer plugin https://www.8theme.com/download-plugins/page/2/

    Regards

    Avatar: sstonenz
    sstonenz
    Participant
    August 10, 2017 at 09:08

    Yes I have the latest Legenda theme and wordpress, Every thing is up to date and checkout button is still not showing, Please help me with this

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2017 at 15:52

    Please give me full access so I could check your theme files.

    Regards

    Avatar: sstonenz
    sstonenz
    Participant
    August 11, 2017 at 00:07

    I Have sent you FTP and wordpress login details in the private area, please fix

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2017 at 09:27

    Hello,

    I’ve renamed woocommerce folder (wp-content/themes/legenda folder) and uploaded a new one from theme archive 3.3. Please check, and you may delete old “_woocommerce” folder (wp-content/themes/legenda/).

    Regards

    Avatar: Paul Severn
    Paul Severn
    Participant
    September 7, 2017 at 10:19

    Hello,

    When we try and purchase something using mobile the “purchase button” does not appear. It is because the scroll does not work. The scroll does not work on the top layer but only the underlying layer.

    Please advise

    p.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:43

    Hello, @Paul Severn,

    You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme and woocommerce to latest versions
    https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.