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Update Issue - by troyboy - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

troyboy

Participant

August 10, 2017 at 12:43

Hi there, since setup our client has been using child theme, no customisations have been made! We are getting close to a launch once we work out bulk import of products.

With regards to the theme updates, I have manually gone in and updated the theme however as it’s not working from WP admin.

The error we get is:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

#169799 Copied Theme version: Latest WooCommerce version: Latest

1 Answer

Rose Tyler

Support staff

August 10, 2017 at 16:05

Hello,

Please check https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda).

Regards

#169814 Copied
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