Slider Revolution has no template - by Tien Nguyen

This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: Tien Nguyen
    Tien Nguyen
    Participant
    August 7, 2017 at 16:10

    Hi all,
    I’d like to make a new slider with templates. But there is nothing in “Add slider from template. It says “NO data could be retrieved from the servers. Make sure that your website can connect to the themepunch servers”.
    Pls instruct me.
    Best regards,

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2017 at 07:54

    Hello,

    Sorry for the delay.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Tien Nguyen
    Tien Nguyen
    Participant
    August 11, 2017 at 03:06

    Here it is

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2017 at 09:12

    In the article below has some information about how this can be addressed:
    https://www.themepunch.com/revslider-doc/requirements-and-recommendations/

    Regards

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