Hello,

You use old theme version. Please update the theme to the latest version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

Hello,

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;

Also, read this topic https://www.8theme.com/topic/in-envato-there-is-version-3-4/ and try to update update theme manually.
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
https://youtu.be/KdWESIIPU1k
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You may need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards

Hello,

There is no ready solution to use 2 Image Galleries on one page with different Lightbox rows, but when I add on similar page Image Carousel and Image Galleri elements, the Lightbox works fine http://prntscr.com/g8mym0 http://prntscr.com/g8mz2i.

Regards

Hello,

It would be better if you provide link to the screenshot in the Private Content area.
You can upload screenshot to any web storage (like dropbox) and share the link with us.

Regards

Hello,

Could you please provide me link to page with the problem?

Regards

Hello,

We did nothing on your site.I am checking your topic only now.
So please confirm that I can connect to your FTP to check the code.

Regards

Hello,

Oh I see, please add also this code in Custom css for mobile:

.header .cart-bag {
    background-size: 25px;
}
.header .shop-text,.header .ico-sum:after, .header .ico-sum  {
    display: none;
}
.header .shopping-container .shopping-cart-widget {
    padding: 0 10px;
    margin-top: 15px;
}
.header-search {
    margin: 0;
}
.navbar #st-trigger-effects {
    z-index: 3;
}

Regards

Please provide FTP access in Private Content.

Regards

Hello,

You bought HTML template and it includes only html structure of the contact form. Contact Form 7 is WordPress plugin. If you plan to adapt your html for the WP then you can install it, compose form and just style according to Mango styles. Mango HTML https://themeforest.net/item/mango-responsive-ecommerce-html5-template/12050763?s_rank=3 and Mango WP https://themeforest.net/item/mango-responsive-woocommerce-theme/12522813 are two different templates

Regards

Please provide wp-admin access in Private Content.

Regards

Hello,

I’ve renamed theme folder and updated the theme to the latest version 3.1. Please check, if all fine, you may delete “royal-old” folder via FTP.
Also, you need update required plugins https://www.8theme.com/download-plugins/page/2/

Regards

Sorry, I’ve found the theme folder on FTP. Please wait, I will update the theme for you.

Regards

Hello,

1. You did not set the google map API and you got the following error in console log http://prntscr.com/g8az32 http://prntscr.com/g8azc1
2. Can’t recreate “This connection isn’t private” problem.
3. Did you make changes in cart files? Please provide me screenshot.
4. A WordPress child theme is a theme that inherits the functionality of the parent theme. With child theme you can make modification or add additional functionality to parent theme. A child theme is the safest and easiest way to modify an existing theme, whether you want to make a few tiny changes or extensive changes. Read more https://codex.wordpress.org/Child_Themes
5. I can give you just the main tips to optimize site but every site is individual.
General site speed depends on many factors. Below you’ll find main of them
1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.
3) Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin
In case you need professional help with site optimization you may contact wpkraken team because that is outside the scope of our support.

Regards

Hello,

I’ve sent your request to our developers, it will be fixed in one of next theme update.
You may use Image Carousel element instead one of Image Galleries.

Regards

Hello,

1. Unfortunately, your query requires additional customization in theme source files which is out of our basic support scope. If you need help with additional customization you may contact WPKraken team.
2. wp-content/themes/woopress/ single-etheme_portfolio.php, content-portfolio.php, portfolio-slide.php files.

Regards