Page 2088 – 8theme.com

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Viewing 30 posts - 62,611 through 62,640 (of 68,187 total)

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Rose Tyler

Support staff

September 7, 2017 at 14:10

Hello,

Please read our documentation https://www.8theme.com/documentation/xstore/support/static-blocks/ you may use shortcode to insert static block on page https://www.8theme.com/documentation/xstore/woocommerce/general-information-2/ or add static block in widget areas https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

Regards

#171859 Copied In reply to: XSTORE >Staic Bloks into a page
Rose Tyler

Support staff

September 7, 2017 at 14:01
Please change previous code to

.breadcrumbs #breadcrumb, .archive .woocommerce-breadcrumb { display: none; }

Regards
#171856 Copied In reply to: remove ''home''in breadcrumb
Rose Tyler

Support staff

September 7, 2017 at 13:58
In this case, simply add this code in Custom css for these pages http://prntscr.com/gi87wf:

.page-content { margin-top: 0; }

Regards
#171855 Copied In reply to: Reducing Blank Space between Header and Content
Rose Tyler

Support staff

September 7, 2017 at 13:49

Please import this page http://prntscr.com/gi81vh then go to Edit page and use custom item design for your Posts Grid elements http://prntscr.com/fgm6j1

Regards

#171853 Copied In reply to: Imported Demos do not look like demos\previews on the website

Rose Tyler

Support staff

September 7, 2017 at 13:43

I do not see this problem on your home page http://prntscr.com/gi80fk

Regards

#171852 Copied In reply to: Reducing Blank Space between Header and Content

Rose Tyler

Support staff

September 7, 2017 at 13:38

Please update theme to the latest version, if it won’t help, provide FTP access in Private Content.

Regards

#171850 Copied In reply to: Home URL Connection

Rose Tyler

Support staff

September 7, 2017 at 12:46

We have looked at the screenshot but cannot seem to find line 153 of the CSS list, could you please advise where we can find it.

– connect to your site files via FTP and find xstore/framework/post-types/portfolio.php file.

You added custom css in right place, do not worry about it.

Regards

#171844 Copied In reply to: Shopping Cart Cosmetics

Rose Tyler

Support staff

September 7, 2017 at 12:41

Please check now.

Regards

#171843 Copied In reply to: Home URL Connection

Rose Tyler

Support staff

September 7, 2017 at 12:25

Hello,

Did you read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
If you want to avoid the problem with translation you can place translation files into wp-content/languages/theme folder and use theme prefix, for example, xstore-en_GB.po, xstore-en_GB.mo.
Also, you need synchronize translation files after update the theme. Button Sync (Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.

Regards

#171841 Copied In reply to: update errors

Rose Tyler

Support staff

September 7, 2017 at 12:19

Hello,

What theme version do you use?
Please provide me screenshot of your footer widgets.

Regards

#171840 Copied In reply to: The footer do not show up.

Rose Tyler

Support staff

September 7, 2017 at 12:16

Hello,

You need to edit woocommerce/content-product.php and woocommerce/content-single-product.php files.
Regard more https://codex.wordpress.org/Child_Themes

Regards

#171838 Copied In reply to: Custom on sale icon for products

Rose Tyler

Support staff

September 7, 2017 at 12:14

Hello,

You may leave it.

Regards

#171837 Copied In reply to: How to Disable the Function Add Facebook Open Graph Meta Data

Rose Tyler

Support staff

September 7, 2017 at 12:11

You’re welcome!

Regards

#171836 Copied In reply to: Remove Return to Previous Page

Rose Tyler

Support staff

September 7, 2017 at 12:07

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#171835 Copied In reply to: Blanck product page on Android

Rose Tyler

Support staff

September 7, 2017 at 12:02

Hello,

I am glad that you sorted out.

Regards

#171834 Copied In reply to: Header missing from site after update

Rose Tyler

Support staff

September 7, 2017 at 10:59

Please check now.

Regards

#171828 Copied In reply to: only one image in product view

Rose Tyler

Support staff

September 7, 2017 at 10:47

Hello,

What woocommerce version do you use?
Have you checked if this works fine when Storefront theme (official WC theme) is enabled?

Regards

#171825 Copied In reply to: woo commerce setup not working and product category cant update.

Rose Tyler

Support staff

September 7, 2017 at 10:43

Hello, @Paul Severn,

You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme and woocommerce to latest versions
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/

Regards

#171824 Copied In reply to: Checkout Button not showing

Rose Tyler

Support staff

September 7, 2017 at 10:38

Did you make any changes in template files?
Please update theme to the latest version http://prntscr.com/gi5q6c

Regards

#171821 Copied In reply to: Install issues.

Rose Tyler

Support staff

September 7, 2017 at 10:20

Hello,

Sorry, but your question is bit unclear. Could you specify in details, please?

Regards

#171820 Copied In reply to: Home URL Connection
Rose Tyler

Support staff

September 7, 2017 at 10:13
Hello,

Please use this code:

.page-heading .row-fluid .span12 > .back-to { display: none; }

Regards
#171816 Copied In reply to: Remove Return to Previous Page
Rose Tyler

Support staff

September 7, 2017 at 10:11

Hello,

You need select “Swap” option in Theme Options > Products Page Layout > Product Image Hover, then go to Products section in wp-admin panel > edit a product and upload image in “Upload image for hover effect” field at the bottom of the page.

Regards

#171815 Copied In reply to: Image Swap on Hover Option

Rose Tyler

Support staff

September 7, 2017 at 10:09

Hello,

Yes, I need to check backend of your site so please provide me your Dashboard access.

Regards

#171814 Copied In reply to: The footer do not show up.

Rose Tyler

Support staff

September 7, 2017 at 10:02

Hello,

You need to create menu, please follow our documentation https://www.8theme.com/documentation/docs/general-information/ https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/ https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/
You need to create own products also because we provide import of products examples.
https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
Feel free to ask if you have any other questions.

Regards

#171813 Copied In reply to: Imported Demos do not look like demos\previews on the website

Rose Tyler

Support staff

September 7, 2017 at 09:48

Hello,

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
Then follow our documentation https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gi54g8

Regards

#171809 Copied In reply to: Update theme, woocommerce and crash visual composer

Rose Tyler

Support staff

September 7, 2017 at 09:40

Hello,

I’ve tested your site via GT Metrix and saw that you need to try to improve positions that are related to your server http://prntscr.com/gi4zv3 http://prntscr.com/gi506q
Also, read about other tips that may help you
https://www.8theme.com/blog/5-foolproof-ways-to-speed-up-your-wordpress-website/
https://www.8theme.com/blog/how-to-speed-up-your-wordpress-website/
https://www.8theme.com/blog/main-methods-for-speeding-up-wordpress-themes/

Regards

#171808 Copied In reply to: Theme has lots of w3c validation Issues & page size is more heavy

Rose Tyler

Support staff

September 7, 2017 at 09:26

I am glad that you sorted out.

Regards

#171807 Copied In reply to: Product Photos not loading on Single Product pages

Rose Tyler

Support staff

September 7, 2017 at 09:16

Hello,

You have outdated files http://prntscr.com/gi4q77 so need to update theme to the latest version http://prntscr.com/gi4qy6
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/

Regards

#171804 Copied In reply to: Woocommerce checkout not working

Rose Tyler

Support staff

September 7, 2017 at 09:07

Hello,

Please provide wp-admin access in Private Content.

Regards

#171803 Copied In reply to: The footer do not show up.

Rose Tyler

Support staff

September 7, 2017 at 09:05

Hello,

We do not have this service now. But we can help you update theme and woocommerce.
Please follow instructions:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/ and woocommerce.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#171802 Copied In reply to: Update of WooCOmmerce and Theme
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Viewing 62,640 results - 62,611 through 62,640 (of 68,187 total)

Viewing 30 posts - 62,611 through 62,640 (of 68,187 total)

← 1 2 3 … 2,087 2,088 2,089 … 2,271 2,272 2,273 →

Forum Replies Created

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