After moving to live, the porduct photos are not loading on the single product pages.
I have tried reuploading and instering these however they still won’t display.Site URL: hidden Theme version: Latest WooCommerce version: Latest
Did you try to disable 3-rd party plugins? Do you use a child theme?
Please provide wp-admin access in Private Conten.
Sure, see details below.
Contact your hosting provider support and ask them to increase the following PHP settings:
– memory_limit to 128M;
– post_max_size to 64M;
– upload_max_filesize to 64M;
Also, give me permission to see your plugins.
This is a multiste so I’ve updated privilages. Check again.
I’m currently checking with my host.
I checked and the PHP limits are set as follows:
upload_max_filesize = 1000M
post_max_size = 2000M
memory_limit = 3000M
file_uploads = On
max_execution_time = 180
Also, check if the same issue persists with default Woocommerce theme Storefront.
I have tested with Storefront theme and the product photo displays fine.
I can’t disable all plugins as this is a multisite network with certain plug-ins being used accross the network.
I notice that the Logo in the header and footer has also stopped displaying.
In console on your site you may see these errors http://prntscr.com/gi4fdm so you need contact your hosting provider support.
To be able to help you we should be sure that problem relates to our theme and isn’t caused by 3-rd party plugins, also your php configuration isn’t appropriate theme requirements https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
I have found the issue to be with Jetpack performance setting. Disabling this setting solved the issue.
Thanks for the help!
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