Hello,
Unfortunately, I do not see public_html folder http://prntscr.com/gimbc6
Please check.
Regards
Hello,
Unfortunately, I do not see public_html folder http://prntscr.com/gimbc6
Please check.
Regards
Hello,
Do you face this problem with default theme – Storefront?
Regards
Hello,
I’ve connected, but can’t find theme folder, please give me path.
Regards
Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).
Regards
css – fixed. Unfortunately, can’t connect to FTP. Please check.
Regards
You’re welcome!
Regards
Hello,
If you delete all changes that you made, don’t forget to clear cache.
Regards
Hello,
I checked these links on different devices but didn’t face any problem on your site. On your screenshots, it looks like stylesheet wasn’t uploaded completely, so check your internet connection and try to reupload pages.
Regards
Hello,
I’ve disabled WooCommerce Quantity Increment plugin and now + and – work fine, also I’ve sent report to our developers, compatibility with this plugin may be added in one of next theme updates.
Regards
You’re welcome!
Regards
Hello,
Sorry for the delay.
Please try to add this code in Custom css for mobile:
.bild-banner img {
min-height: 600px;
}
Regards
Hello,
Thank you for the notice.
Please add this code in Theme Options > Custom css:
.order-review #payment .terms { clear: both; }
also this problem will be fixed in next theme update.
Regards
Hello,
Please try to disable Yoast SEO Premium plugin, the problem will be solved, so you need need to contact plugin author.
Regards
Hello,
At first please update theme to the latest version.
If the problem will remain please provide a screenshot for better understanding your problem.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.fixed-header .navbar-header .et-wishlist-widget .wishlist-count {
background-color: white;
}
We are having the same problem with the home page as we cannot seem to click on anything.
– provide FTP access in Private Content.
Regards
I need to know version of your parent theme, make sure that it is the latest http://prntscr.com/gijsh0
if needed please follow documentation and update theme
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards
Hello,
Please disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gijmad
If you will face any problem please report and provide FTP access in Private Content.
Regards
Hello,
You may use the 1 license for the 1 dev domain and 1 live domain. So you may use your purchase code on the development site. But keep in mind that you can use our theme license for 1 end product only.
Regards
You’re welcome!
Regards
Hello,
Did you create custom.css? https://www.youtube.com/watch?v=Qok2zRedRMY.
I do not see this code via inspector on your site.
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please update theme to the latest version.
Regards
Hello,
As I see you use a lot of different plugins so please update all required plugins https://www.8theme.com/download-plugins/ and try to disable 3-rd party plugins.
Regards
Hello,
I am glad that you sorted out.
Regards
I do not face this problem https://gyazo.com/a3438a4a95e9f2954e696c91b33eac3d
Regards
Hello,
Do you use the latest theme and woocommerce versions?
Very likely you just need to synchronize translation files.
Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
or
Button Sync (Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Please check now.
Regards
You’re welcome!
Regards
3) Names of products to appear above categories: On the homepage “https://tavlinsky.co.il/en/home/” below the “SHOP” thumbnails I want Product Name and Categories to switch places, so the title appears above the cats. Where can I make this edit?
– xstore/woocommerce/content-product.php http://prntscr.com/gi9bfk
It’s strongly recommended to make such changes via child theme to prevent losing your customizations after the next theme update.
4) RTL CSS: On my RTL pages I’m having difficulty addressing the product title on product pages.
The ”.single-product .product-information .product_title {}” and ”.product-information .products-page-cats, .product-info-wrapper .products-page-cats {}” tags don’t work on rtl css.
– Sorry, but your question is bit unclear. Could you specify in details and provide screenshot, please?
5) Social icons: On product pages I want control over the placement of the social icons. Where can I make these edits?
– you may use custom css code (Theme Options > Styling > Custom css) or edit xstore/single.php file.
I tried giving one of my pages a custom footer, using the presets.
None of the options work. My footer remains the same, no matter if I assign it a custom one.
– Could you please provide wp-admin access in Private Content?
2) How do I change the number of products displaying in my shop page?
For example, on https://tavlinsky.co.il/en/shop/ , there are only 10 products on display before you need to hit the next button.
Regards
Hello,
Custom logo on scroll down: On pages with a custom logo, how do I make the new logo appear in sticky mode when scrolling down, and only for those pages?
You may add this code in Custom css for this page http://prntscr.com/gi9136:
.fixed-header .header-logo img {
display: block;
}
.fixed-header .header-logo img.logo-fixed {
display: none;
}
Sorry but please rewrite all your questions one by one in next post with numbers to prevent misunderstanding.
Regards
You’re welcome!
Regards