I have been going back and forth with my hosting provider with still no resolution.
On install, i receive the following error when entering my purchase code,
‘API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version’
I have contacted my provider and they have assured me the server is running OpenSSL Version 1.0.1e-fips.
A 8Theme representative has asked that i contact on here with my FTP and login details.
HarrySite URL: hidden Theme version: 4.1.1 WooCommerce version: 3.1.2
Let us know,
Yes, i purchased with a registered with TF account, not a guest.
I have never had this issue with install?
Contact your server and ask to enable wp_remote_get(), wp_remote_post() functions.
Pass us the WP and FTP Login details, we will check what’s wrong in that.
Let us know,
wp_remote_get(), wp_remote_post() functions are enabled.
Maybe deactivate the purchase code and try another?
This has been over a week now since i first contacted 8theme.
Is there anything further i can do?
I need to be online as soon as possible!
Please contact your hosting provider support and ask them to increase
– PHP max input vars to 10000.
Make sure that file_get_contents function is enabled on your server. Let me know about results.
PHP input has been edited to 10000 and file_get_contents was enabled.
Still no luck?
Please provide your purchase code in Private Content.
My product descriptions aren’t showing.
I have tried my disabling plugins, but still no luck.
Could you suggest anything else?
HarrySite URL: hidden
Have you checked if description works fine when Storefront theme (official WC theme) is enabled?
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