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Viewing 30 posts - 62,641 through 62,670 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2017 at 08:01

    Hello,

    Please update theme to the latest version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2017 at 07:57

    Hello,

    As I see you use a lot of different plugins so please update all required plugins https://www.8theme.com/download-plugins/ and try to disable 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2017 at 07:47

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 16:13

    I do not face this problem https://gyazo.com/a3438a4a95e9f2954e696c91b33eac3d

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:55

    Hello,

    Do you use the latest theme and woocommerce versions?
    Very likely you just need to synchronize translation files.
    Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
    or
    Button Sync (Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
    Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:32

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:29

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:26

    3) Names of products to appear above categories: On the homepage “https://tavlinsky.co.il/en/home/” below the “SHOP” thumbnails I want Product Name and Categories to switch places, so the title appears above the cats. Where can I make this edit?

    – xstore/woocommerce/content-product.php http://prntscr.com/gi9bfk
    It’s strongly recommended to make such changes via child theme to prevent losing your customizations after the next theme update.

    4) RTL CSS: On my RTL pages I’m having difficulty addressing the product title on product pages.
    The ”.single-product .product-information .product_title {}” and ”.product-information .products-page-cats, .product-info-wrapper .products-page-cats {}” tags don’t work on rtl css.

    – Sorry, but your question is bit unclear. Could you specify in details and provide screenshot, please?

    5) Social icons: On product pages I want control over the placement of the social icons. Where can I make these edits?

    – you may use custom css code (Theme Options > Styling > Custom css) or edit xstore/single.php file.

    I tried giving one of my pages a custom footer, using the presets.
    None of the options work. My footer remains the same, no matter if I assign it a custom one.

    – Could you please provide wp-admin access in Private Content?

    2) How do I change the number of products displaying in my shop page?
    For example, on https://tavlinsky.co.il/en/shop/ , there are only 10 products on display before you need to hit the next button.

    http://prntscr.com/gi9hh8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:05

    Hello,

    Custom logo on scroll down: On pages with a custom logo, how do I make the new logo appear in sticky mode when scrolling down, and only for those pages?

    You may add this code in Custom css for this page http://prntscr.com/gi9136:

    .fixed-header .header-logo img {
        display: block;
    }
    .fixed-header .header-logo img.logo-fixed {
        display: none;
    }

    Sorry but please rewrite all your questions one by one in next post with numbers to prevent misunderstanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 14:11

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 14:10
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 14:01

    Please change previous code to

    .breadcrumbs #breadcrumb, .archive .woocommerce-breadcrumb {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 13:58

    In this case, simply add this code in Custom css for these pages http://prntscr.com/gi87wf:

    .page-content {
        margin-top: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 13:49

    Please import this page http://prntscr.com/gi81vh then go to Edit page and use custom item design for your Posts Grid elements http://prntscr.com/fgm6j1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 13:43

    I do not see this problem on your home page http://prntscr.com/gi80fk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 13:38

    Please update theme to the latest version, if it won’t help, provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:46

    We have looked at the screenshot but cannot seem to find line 153 of the CSS list, could you please advise where we can find it.

    – connect to your site files via FTP and find xstore/framework/post-types/portfolio.php file.

    You added custom css in right place, do not worry about it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:41

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:25

    Hello,

    Did you read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
    If you want to avoid the problem with translation you can place translation files into wp-content/languages/theme folder and use theme prefix, for example, xstore-en_GB.po, xstore-en_GB.mo.
    Also, you need synchronize translation files after update the theme. Button Sync (Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:19

    Hello,

    What theme version do you use?
    Please provide me screenshot of your footer widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:16

    Hello,

    You need to edit woocommerce/content-product.php and woocommerce/content-single-product.php files.
    Regard more https://codex.wordpress.org/Child_Themes

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:14

    Hello,

    You may leave it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:11

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:07

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:02

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:59

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:47

    Hello,

    What woocommerce version do you use?
    Have you checked if this works fine when Storefront theme (official WC theme) is enabled?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:43

    Hello, @Paul Severn,

    You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme and woocommerce to latest versions
    https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:38

    Did you make any changes in template files?
    Please update theme to the latest version http://prntscr.com/gi5q6c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:20

    Hello,

    Sorry, but your question is bit unclear. Could you specify in details, please?

    Regards

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    Viewing 62,670 results - 62,641 through 62,670 (of 68,227 total)
Viewing 30 posts - 62,641 through 62,670 (of 68,227 total)
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