Home URL Connection - by Su Flo - on WordPress WooCommerce support

This topic has 32 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: Su Flo
    Su Flo
    Participant
    September 6, 2017 at 16:52

    Could you please advise how our HOME main menu item on the full-width slider can be URL connected to the full width slider home page? There is no drop down option in template attributes for full width slider. Hope you can help. Many thanks. Website below in private content.

    Please, contact administrator
    for this information.
    31 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 10:20

    Hello,

    Sorry, but your question is bit unclear. Could you specify in details, please?

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 11:01

    Hi Rose,

    Yes, will try to make clear.

    When you visit our site, we would like the “HOME” main menu item page to connect to the very first full-width home page screen. When you click on “HOME” the page does not go to the Font Page.

    There doesn’t seem to be a dropdown option in template attributes to connect the “HOME” page to the “Home full width – Front Page”.

    Hope you can advise. Hope this is clearer? Apologies. Kind Regards, Su Flo.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 12:41

    Please check now.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 12:50

    Hi Rose,

    Thank you for the reply.

    Could you please take a look at the site as none of the pages open, the HOME page is not connected and there is a white background hover box when you scroll over the HOME item.

    Could you please look into this? Kind Regards, Su Flo.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 13:38

    Please update theme to the latest version, if it won’t help, provide FTP access in Private Content.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 15:27

    Hi Rose,

    Have updated to the latest version and all looks fine, thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:29

    You’re welcome!

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 15:30

    Hi Rose,

    Although everything looks good with the update, when you click on the SHOPPING CART, a brand new screen opens for some reason? Hope you can help please.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 15:32

    Please check now.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 16:06

    Hi Rose,

    Have checked and refreshed the browswer but we can’t seem click on anything.

    Hope you can help, Su Flo.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2017 at 16:13

    I do not face this problem https://gyazo.com/a3438a4a95e9f2954e696c91b33eac3d

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 17:08

    Hi Rose,

    It seems to be working now, thank you. Since the update and connecting this page, we notice there are “0” numbers in the shopping cart and wishlist. Not to worry they look nice.

    Kind Regards, Su Flo.

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 17:13

    Hi Rose,

    Saying that, when you scroll down the page, the white “0” on the wishlist disappears, whilst the shopping basket one remains white.

    Avatar: Su Flo
    Su Flo
    Participant
    September 7, 2017 at 19:28

    Hi Rose,

    We are having the same problem with the home page as we cannot seem to click on anything. Nothing happens. Hope you can help please, along with the Wishlist Icon number then we can close this particular support ticket.

    Hope you can help.

    Kind Regards, Su Flo.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2017 at 08:39

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .fixed-header .navbar-header .et-wishlist-widget .wishlist-count {
        background-color: white;
    }

    We are having the same problem with the home page as we cannot seem to click on anything.

    – provide FTP access in Private Content.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 8, 2017 at 10:29

    Hi Rose,

    All FTP details are in private content section for you. Also, we’ve added the coding to the Custom CSS but the white number still disappears as you scroll down.

    Many thanks.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2017 at 10:36

    css – fixed. Unfortunately, can’t connect to FTP. Please check.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    September 8, 2017 at 10:48

    Hi Rose,

    What information do you need please.

    Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2017 at 10:56

    Hello,

    I’ve connected, but can’t find theme folder, please give me path.

    Regards

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