Please go to Loco translate > Themes > ROYAL – 8theme WordPress theme > Portuguese > find and translate needed strings https://prnt.sc/gznxoi > save changes and check your site.
Regards
Rose Tyler
Support staff
October 20, 2017 at 07:51
Hello,
Please try to add this code in Theme Options > Custom css:
Please update the theme and all required plugins and then check the problem, if it won’t be solved, provide wp-admin and FTP access in Private Content.
Regards
Rose Tyler
Support staff
October 20, 2017 at 07:39
Hello,
You’re welcome!
Regards
Rose Tyler
Support staff
October 19, 2017 at 15:52
Hello,
Demo images are not imported with demo content.
Our demo products, posts and projects include placeholders which you replace when create real site. Besides if you check theme documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade you’ll see the following notice Important: Images you get after demo content import can neither be used on a live site, nor redistributed. If you want to find out where images came from to buy the license use image search engine https://www.tineye.com/
We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error. As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.
Your current theme version is not compatible with latest woocommerce version, so you also need to update theme http://prntscr.com/gzbj8whttps://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
and all required plugins https://www.8theme.com/download-plugins/http://prntscr.com/gzbjpp
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package). Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Sorry, we don’t provide support for 3rd-party plugins.
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:25
Hello,
You’re welcome!
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:24
Hello, @Tammy,
Ok. Feel free to ask if you have any other questions.
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:23
Hello,
You’re welcome!
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:22
Hello,
Please give me full access to your admin panel.
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:19
Hello,
So is your problem solved?
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:13
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:11
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:10
Hello,
Do you face any problem in work of your site? If not, please ignore this message about the error.
Also, this error is not shown on a new product.
Regards
Rose Tyler
Support staff
October 19, 2017 at 09:04
Hello,
1. You’re welcome!
2. Likely it is because of cache, so please try to clear all cache on site and server, disable cache plugin and then check situation. We do not have this problem on our test site, so seems this problem doesn’t relate to theme. Try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with the official theme too.
3. I’ve added this code in Custom css:
.main-footer {
padding-top: 0px;
}
Please check.
Regards
Rose Tyler
Support staff
October 19, 2017 at 08:56
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
October 19, 2017 at 08:55
Hello,
Done, please check your portfolio page now.
Please see screenshot with name of your parent theme https://prnt.sc/gz92wn
