Page 2049 – 8theme.com

Forum Replies Created

Viewing 30 posts - 61,441 through 61,470 (of 68,227 total)

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Rose Tyler

Support staff

October 23, 2017 at 09:42

Hello,

The wp-admin credentials are incorrect. Please check them.
Did you make changes in template files?
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Regards

#175741 Copied In reply to: Main Menu Removed on Product Category Pages

Rose Tyler

Support staff

October 23, 2017 at 09:15

Hello,

Is your problem solved? http://prntscr.com/h0ta5t

Regards

#175737 Copied In reply to: Boxed site layout appears disabled

Rose Tyler

Support staff

October 23, 2017 at 09:14

Hello,

Yes, it should be enough.

Regards

#175735 Copied In reply to: Menu not saving (Error in Console)

Rose Tyler

Support staff

October 23, 2017 at 09:10

Hello,

Please check now.

Regards

#175734 Copied In reply to: You support expired. To renew go to ThemeForest

Rose Tyler

Support staff

October 23, 2017 at 09:05

Hello, @scorleo,

The plugin works only for one main menu item. You do not need to change the code for multiple images. In scripts.js file, you set id of main item, but for image names, you use ids of submenu items.
You may provide wp-admin and FTP access in Private Content and We will create such menu example on your site.

Regards

#175733 Copied In reply to: Mega Menu

Rose Tyler

Support staff

October 23, 2017 at 08:59

Hello,

Please see screenshots http://prntscr.com/h0t2ri http://prntscr.com/h0t3de

Regards

#175730 Copied In reply to: Customizing the Handmade Home Page

Rose Tyler

Support staff

October 23, 2017 at 08:52

Hello,

Please provide link to the page.

Regards

#175729 Copied In reply to: Banner with mask is not sharp

Rose Tyler

Support staff

October 23, 2017 at 08:50

Hello,

Unfortunately, there is no such option.

Regards

#175728 Copied In reply to: Remove "Out of Stock" from Product Slider (Not Shop)

Rose Tyler

Support staff

October 23, 2017 at 08:47

Hello,

Make sure that your plugins are latest versions https://www.8theme.com/download-plugins/
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Regards

#175727 Copied In reply to: XSTORE Testimonials Widget – Cannot exceed 2 collums

Rose Tyler

Support staff

October 23, 2017 at 08:45

Hello,

Feel free to ask if you have any questions.

Regards

#175726 Copied In reply to: Shipping costs not displayed

Rose Tyler

Support staff

October 23, 2017 at 08:44

Hello,

Unfortunately, it is not possible.

Regards

#175725 Copied In reply to: Move related products to tab

Rose Tyler

Support staff

October 23, 2017 at 08:43

Hello,

Sorry for the inconvenience.
Please provide wp-admin and FTP access in Private Content.

Regards

#175724 Copied In reply to: You support expired. To renew go to ThemeForest

Rose Tyler

Support staff

October 23, 2017 at 08:41

Hello,

Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#175723 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

October 23, 2017 at 08:38

Hello,

Sorry for the delay.
Where exactly do you see the problem? Please try to clear all cache and then check. Could you please provide a screenshot?

Regards

#175722 Copied In reply to: Error in log "get_cart_url function is deprecated"

Rose Tyler

Support staff

October 23, 2017 at 08:34

Hello, @jaswinders,

Please try to activate theme now.

Regards

#175721 Copied In reply to: Problems with 'You have reached activation number limit'

Rose Tyler

Support staff

October 23, 2017 at 08:32

Hello,

Please try to activate theme now.

Regards

#175720 Copied In reply to: activation limit

Rose Tyler

Support staff

October 23, 2017 at 08:24

Hello,

Please read this topic https://www.8theme.com/topic/category-sub-category-wont-hide/

Regards

#175719 Copied In reply to: How to keep product category accordion closed – Top Category is always open

Rose Tyler

Support staff

October 23, 2017 at 08:20

Hello,

Please try to activate theme now.

Regards

#175718 Copied In reply to: Unable to activate the theme

Rose Tyler

Support staff

October 23, 2017 at 08:18

Hello,

You’re welcome!

Regards

#175717 Copied In reply to: Update Theme

Rose Tyler

Support staff

October 23, 2017 at 08:18

Hello,

It is not possible to change the color only when an item is added to the cart.

Regards

#175716 Copied In reply to: Cart sum icon

Rose Tyler

Support staff

October 23, 2017 at 08:11

Hello,

Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.

Regards

#175715 Copied In reply to: Variations are not displaying correctly

Rose Tyler

Support staff

October 23, 2017 at 08:08

Hello, @TutakJJ,

Yes, may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#175714 Copied In reply to: Cannot upgrade due to activation code!

Rose Tyler

Support staff

October 23, 2017 at 08:05

Hello,

Sorry for the delay in answering.
As I said before, you need to update the theme and all required plugins.

Regards

#175713 Copied In reply to: My Menu is now showing under categories..

Rose Tyler

Support staff

October 23, 2017 at 08:01

Hello,

I am glad that you sorted out.

Regards

#175712 Copied In reply to: How to change the language on Shop and Cart

Rose Tyler

Support staff

October 20, 2017 at 16:41

Hello,

When I disabled all 3rd-party plugins, your problem with fonts was solved http://prntscr.com/gzuexp
Now I’ve activated them back. You can deactivate plugins one by one to find the needed plugin.

Regards

#175647 Copied In reply to: Many extra fonts being loaded

Rose Tyler

Support staff

October 20, 2017 at 16:01

Hello, @scorleo,

I’ve sent plugin that we use to create this menu to your email. Upload extracted plugin folder into wp-content/plugins/ and activate the plugin in your admin panel. Then you need to edit scripts.js file in wp-content/plugins/et-menu-image/assets/js folder and set appropriate name and id of menu item http://prntscr.com/gztr88, then upload images in wp-content/plugins/et-menu-image/assets/images. Names of the images should consist of the name of the main menu item and the id of the submenu item.
Feel free to ask if you have any questions.

Regards

#175644 Copied In reply to: Mega Menu

Rose Tyler

Support staff

October 20, 2017 at 15:43

Hello,

I do not see the problem on your site. Please try to clear cache and then check.

Regards

#175643 Copied In reply to: website not responsive large screen size

Rose Tyler

Support staff

October 20, 2017 at 13:05

Hello,

You need to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk.
Don’t forget to create backup of your files and database before starting update process!

Regards

#175639 Copied In reply to: The word "Quantity" shows up and it's all squashed

Rose Tyler

Support staff

October 20, 2017 at 12:08

Hello,

Wp-admin credentials are incorrect. Please check them.
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Regards

#175637 Copied In reply to: Can't Scroll down by Mouse on website…

Rose Tyler

Support staff

October 20, 2017 at 10:57

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#175634 Copied In reply to: Menu not saving (Error in Console)
← 1 2 3 … 2,048 2,049 2,050 … 2,273 2,274 2,275 →

Viewing 61,470 results - 61,441 through 61,470 (of 68,227 total)

Viewing 30 posts - 61,441 through 61,470 (of 68,227 total)

← 1 2 3 … 2,048 2,049 2,050 … 2,273 2,274 2,275 →

Forum Replies Created

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