Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check. Let us know result.
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
October 23, 2017 at 09:43
Hello,
You’re welcome!
Unfortunately not, such changes you need to make in parent theme.
Regards
Rose Tyler
Support staff
October 23, 2017 at 09:42
Hello,
The wp-admin credentials are incorrect. Please check them.
Did you make changes in template files?
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
The plugin works only for one main menu item. You do not need to change the code for multiple images. In scripts.js file, you set id of main item, but for image names, you use ids of submenu items.
You may provide wp-admin and FTP access in Private Content and We will create such menu example on your site.
Make sure that your plugins are latest versions https://www.8theme.com/download-plugins/
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:45
Hello,
Feel free to ask if you have any questions.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:44
Hello,
Unfortunately, it is not possible.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:43
Hello,
Sorry for the inconvenience.
Please provide wp-admin and FTP access in Private Content.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:41
Hello,
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:38
Hello,
Sorry for the delay.
Where exactly do you see the problem? Please try to clear all cache and then check. Could you please provide a screenshot?
It is not possible to change the color only when an item is added to the cart.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:11
Hello,
Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:08
Hello, @TutakJJ,
Yes, may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:05
Hello,
Sorry for the delay in answering.
As I said before, you need to update the theme and all required plugins.
Regards
Rose Tyler
Support staff
October 23, 2017 at 08:01
Hello,
I am glad that you sorted out.
Regards
Rose Tyler
Support staff
October 20, 2017 at 16:41
Hello,
When I disabled all 3rd-party plugins, your problem with fonts was solved http://prntscr.com/gzuexp
Now I’ve activated them back. You can deactivate plugins one by one to find the needed plugin.
Regards
Rose Tyler
Support staff
October 20, 2017 at 16:01
Hello, @scorleo,
I’ve sent plugin that we use to create this menu to your email. Upload extracted plugin folder into wp-content/plugins/ and activate the plugin in your admin panel. Then you need to edit scripts.js file in wp-content/plugins/et-menu-image/assets/js folder and set appropriate name and id of menu item http://prntscr.com/gztr88, then upload images in wp-content/plugins/et-menu-image/assets/images. Names of the images should consist of the name of the main menu item and the id of the submenu item.
Feel free to ask if you have any questions.
